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BSOD again!

This is a discussion on BSOD again! within the BSOD, App Crashes And Hangs forums, part of the Tech Support Forum category. While I was playing BattleField Bad Company 2, BSOD appeared! And that was wroten there: BHDrvx64.sys Th MiniDump file has


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Old 02-28-2010, 02:25 AM   #1
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While I was playing BattleField Bad Company 2, BSOD appeared!
And that was wroten there:
BHDrvx64.sys

Th MiniDump file has been attached.
Attached Files
File Type: rar MiniDump.rar (23.7 KB, 3 views)

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Old 02-28-2010, 03:54 AM   #2
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The STOP 0x3B error blames BHDrvx64.sys - which is related to the Symantec Heuristics Driver. Manufacturer: Symantec Corp. www.symantec.com

Please do this:
Quote:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: http://www.carrona.org/freeav.html
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://service1.symantec.com/Support...05033108162039
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
Quote:
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers. Please pay particular attention to any dated 2007 or earlier:
Code:
lv302a64.sys Sat Jul 26 11:06:31 2008 - Logitech Camera driver - http://www.carrona.org/dvrref.html#l
LV302V64.SYS Sat Jul 26 11:09:08 2008 - Logitech Camera driver - http://www.carrona.org/dvrref.html#l
lvrs64.sys   Sat Jul 26 11:09:02 2008 - Logitech Camera driver - http://www.carrona.org/dvrref.html#l
LVUSBS64.sys Sat Jul 26 11:06:36 2008 - Logitech Camera driver - http://www.carrona.org/dvrref.html#l
Summary of the BSOD:
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Feb 28 05:18:55.038 2010 (GMT-5)
System Uptime: 0 days 21:51:39.583
BugCheck 3B, {c0000005, fffff880064a6907, fffff88006d87910, 0}
Probably caused by : BHDrvx64.sys ( BHDrvx64+51907 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  PnkBstrB.exe

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Old 02-28-2010, 06:33 AM   #3
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And now he did me this BSOD:
Attached Files
File Type: rar BSOD.rar (20.9 KB, 3 views)
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Old 02-28-2010, 07:06 AM   #4
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Have you removed the Norton program as I requested in my previous post?
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Old 02-28-2010, 08:57 AM   #5
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this BSOD was couple minutes after I deleted the Norton. (while I was playing)

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