please Help I have 2 trojans and 6 other viruses that come up that they cannot be Deleted Cleaned or Quarantined because they are Disk Write protected How do I remove them. I run Millennium Edition with Mcafee Antivirus and firewall. I have downloaded a Hijackthis log but do not know how to forward it to you or save to a file of it's own. Help Please
In order to try and solve your problem we will need to see your Hijack This log. Please follow these directions:
Please download the newest version of HijackThis here- http://www.greyknight17.com/spy/HijackThis.exe - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Double click on the program to run it.
If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
If you don't get the intro screen, just hit Scan and then click on Save log.
Do not fix anything in HijackThis since they may be harmless.
Afer the scan is complete, if you chose number 1, a notepad document will open automatically, or if you chose number 2, after you click 'Save log' a notepad document will open. While holding 'Ctrl' (the control button) press 'A' and it should select (highlight) everything. (If it doesn't click 'Edit' -> 'Select All'.) Next, again while holding 'Ctrl' press 'C'. This will copy the information to the clipboard. Now go to this post and click 'POST REPLY'. Now, again while holding 'Ctrl' press 'V'. This should paste all of the information into your post.
Let us know if you're having any trouble getting the log posted!
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