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windows desktop disappears - found spyware nnnlkkjh,awttqoeb.dll,faceback.exe etc

777 views 5 replies 2 participants last post by  tetonbob 
#1 ·
Dear Friends,

Im using windows xp and im facing the following problem.When i login into my windows,after few seconds my desktop and taskbar disappears.After going thro one of the thread in this forum,i started the explorer.exe manually using task manager.Now im getting the desktop but it is not stable,i.e it disapears and reappers for every 10 seconds.

This section is the result of the pandasecurity scan:

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-09-12 07:18:25
PROTECTIONS: 1
MALWARE: 3
SUSPECTS: 5
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
McAfee VirusScan Enterprise 8.5.0.781 No No
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00040319 adware/activesearch Adware No 0 Yes No HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{12F02779-6D88-4958-8AD3-83C12D86ADC7}
03548696 Adware/SpyShredder Adware No 0 Yes No c:\windows\faceback.exe
03625280 Spyware/Virtumonde Spyware No 1 Yes No C:\WINDOWS\system32\awttqOeB.dll
03625280 Spyware/Virtumonde Spyware Yes 2 Yes No C:\WINDOWS\system32\nnnlkkjH.dll
;===================================================================================================================================================================================
SUSPECTS
Sent Location U1
;===================================================================================================================================================================================
No C:\Program Files\Mjcore\Mjcore.dll U1
No C:\WINDOWS\system32\drivers\svchost.exe U1
No c:\windows\system32\drivers\svchost.exe U1
No C:\Program Files\Mjcore\Mjcore.dll U1
No C:\WINDOWS\system32\drivers\svchost.exe U1
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description U1
;===================================================================================================================================================================================
;===================================================================================================================================================================================

This is the logfile by hijackthis.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:03:20 AM, on 9/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe
C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Network Associates\Common Framework\naPrdMgr.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\locator.exe
C:\SGE\SafeGuard Easy\SgeCtl.exe
C:\WINDOWS\system32\SgLogPlayer.exe
C:\WINDOWS\system32\svchost.exe
C:\SGE\SafeGuard Easy\WksCfgSrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Network Associates\Common Framework\UdaterUI.exe
C:\SGE\SafeGuard Easy\Ecview.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\Firetray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\InterVoip.com\InterVoip\InterVoip.exe
C:\WINDOWS\system32\drivers\svchost.exe
C:\Program Files\Network Associates\Common Framework\McTray.exe
C:\Program Files\Twain\Twain.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Network Associates\Common Framework\McScript_InUse.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://server.toolbar.rediff.com/toolbar/3.0/sidesearch.html?mode=toolbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server.toolbar.rediff.com/toolbar/3.0/sidesearch.html?mode=toolbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://server.toolbar.rediff.com/toolbar/3.0/sidesearch.html?mode=toolbar
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://server.toolbar.rediff.com/toolbar/3.0/sidesearch.html?mode=toolbar
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ShowLOMControl] 
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [SgeEcView] C:\SGE\SafeGuard Easy\Ecview.exe
O4 - HKLM\..\Run: [EdWizard] C:\SGE\SafeGuard Easy\EdWizard.exe as
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeFireTray] C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\Firetray.exe
O4 - HKLM\..\Run: [CDMA1X CARD] "C:\Program Files\newZTE CDMA1X CARD\Startup.exe"
O4 - HKLM\..\Run: [BigDog303] C:\WINDOWS\VM303_STI.EXE VIMICRO USB PC Camera (ZC0301PLH)
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\faceback.exe 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C8833201749139
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [InterVoip] "C:\Program Files\InterVoip.com\InterVoip\InterVoip.exe" -nosplash -minimized
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - HKCU\..\Run: [Twain] C:\Program Files\Twain\Twain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: vslook.lnk = C:\WINDOWS\system32\vslook.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {26ECAF7B-171C-4D62-AA36-2557175F4429} (PwCWebPrinter Class) - http://uxgfugd.nam.pwcinternal.com:8014/sap/bw/MIME/Customer/print/PwCWPLib.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4A3CBDDD-C4DC-4C38-B44F-704DAEF628AE} (PjAdoInfo3 Class) - http://project.nam.pwcinternal.com/projectserver/objects/pjclient.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1221185253781
O16 - DPF: {A903E5AB-C67E-40FB-94F1-E1305982F6E0} (KooPlayer Control) - http://www.ooxtv.com/stream.ocx
O16 - DPF: {AF9A1421-E128-4D5F-A37E-039F305867B9} (Pj11enuC Class) - http://project.nam.pwcinternal.com/projectserver/objects/1033/pjcintl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = in.nam.ad.pwcinternal.com,nam.ad.pwcinternal.com,ad.pwcinternal.com,pwcinternal.com
O23 - Service: DataSvr2 - Unknown owner - C:\Program Files\Wave Systems Corp\Common\DataServer.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: McAfee Desktop Firewall Service (FireSvc) - McAfee, Inc. - C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Medie Sariel Number Services - Unknown owner - C:\WINDOWS\system32\notaped.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SafeGuard Easy Control (SgeCtl) - Utimaco Safeware AG - C:\SGE\SafeGuard Easy\SgeCtl.exe
O23 - Service: SafeGuard SGLOG Player (SgLogPlayer) - Utimaco Safeware AG - C:\WINDOWS\system32\SgLogPlayer.exe
O23 - Service: SafeGuard Easy Workstation Server (WksCfgSrv) - Utimaco Safeware AG - C:\SGE\SafeGuard Easy\WksCfgSrv.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 10690 bytes

Thanks.
Sudhakar M
 
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#3 ·
Hello, and welcome to TSF.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

---------------------------------------------------------------------------------------------

Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery mode if needed. This allows us to help you in the case that your computer has a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

As part of installing the Recovery Console, ComboFix will begin to run. Follow the prompts to install the Recovery Console. Your desktop may disappear. This is normal. It will return.

Once the Recovery Console is installed using ComboFix, you should see a message that says:

The Recovery Console was successfully installed.



Please continue as follows:

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

Also...

Please go to Start > Run and copy/paste the following, then press Enter:

C:\QooBox\Add-Remove Programs.txt

A text file should open. Please post the contents of that file in your next reply.

If you have any questions along the way, STOP and ask them before proceeding.
 
#4 ·
Hi Tetonbob,

Thanks a lot for your inputs.Today i ran superantispyware and it removed so many malwares from the system and now im not getting the above issue"desktop is stable now".
But still im getting few popups.So i tried running the superantispyware again and it found "bestwiner.stt" and it removed it but when i restart the system again it comes back.
Pls help me if you have any specific point for this.In the meantime i will run the combofix and let you know the results.

Thanks a lot guys for your effort.
 
#6 ·
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