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Win32.TrojanDownloader.Zlob

1K views 1 reply 2 participants last post by  tetonbob 
#1 ·
I have seen many threads on the site, and am so far unable to solve my problem. I clicked on a VideoCodec that I knew I shouldnt have and ended up with the Critical System Error popups "You have been infected with the Win32.TrojanDownloader.Zlob" I've run and updated Norton 360, Ad-Aware, Spybot S&D, and even downloaded and paid for Stopzilla none of which are catching this. It is affecting IE 7, but doesn't seem to affect Mozilla. My Windows media player will not work at all. Keeps saying log off windows log back on and start which does not work. Can anyone help?
 
#2 ·
Not sure about the Windows Media Player issue, but to receive help for malware removal, this is where to begin:

Please follow MicroBell's 5 Step process outlined here:

http://www.techsupportforum.com/sec...rtant-read-before-posting-log.html#post342651

After running through all the steps, please post the requested logs.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
 
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