Please download HijackThis . This program will help us
determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded. Click
on the "Unzip" button to install. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS\
Run a scan and save the log file. Do not fix anything in HijackThis since they may be harmless.
Make sure to include the System information at the top of the log as well.


Post your HJT log in this thread

 

If this is not what you were asking for please let me know,
Thanks so much for responding.
Dana


Logfile of HijackThis v1.99.1
Scan saved at 2:35:14 PM, on 1/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Antivirus 2007\pavsrv51.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Panda Software\Panda Antivirus 2007\PsImSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\Panda Software\Panda Antivirus 2007\apvxdwin.exe
C:\WINDOWS\Explorer.EXE
c:\program files\panda software\panda antivirus 2007\WebProxy.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\AOL\1156726297\ee\AOLSoftware.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Pando Networks\Pando\Pando.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\America Online 9.0\waol.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Panda Software\Panda Antivirus 2007\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxPlayer.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\MediaDB.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Dana\My Documents\New Folder\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=6.1&bm=ho_search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.firefox.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.firefox.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.firefox.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.firefox.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1156726297\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus 2007\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [New application] C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Pando] "C:\Program Files\Pando Networks\Pando\Pando.exe" /Automation
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Active Desktop Calendar] C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1160924004546
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156642677671
O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Antivirus 2007\pavsrv51.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus 2007\PsImSvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE (file missing)

 

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Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

----------------------------------------

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.

The process is not instant. Please continue to review my answers until I tell you your machine is clear.
Absence of symptoms does not mean that everything is clear. So lets do this to the end!

Please make every effort to reply to my posts in a timely manner. Malware breeds malware and the longer an infection remains on a system, the more
likely additional infections will result.

----------------------------------------

I don't see anything really malicious. Let's run some tools and do a general cleaning and see if anything is hiding.


----------------------------------------

DOWNLOADS


CLEANUP! version 4.52 – TEMP FILE CLEANING


Please download Cleanup! and install it. You will use this later.

Alternative link Cleanup Alt


*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.



AVG Anti-Spyware 7.5



Please download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"

1. Install AVG Anti-Spyware 7.5.
2. Double-click the icon on Desktop to launch AVG A-S 7.5
3. On the top of the main screen click Shield
4. Click the word active to change it to inactive
5. On the top of the main screen click Update.
6. Then click on Start Update. The update will start and a progress bar will show the updates being installed.
7. I also recommend changing the "Update interval" to something more reasonable like 12 hours.

ComboFix



1. Download this file - You MUST save it to your desktop

COMBOFIX




2. Double click combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

----------------------------------------

SAFE MODE RE-BOOT

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

----------------------------------------

FIXES AND DELETIONS


Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net
O1 - Hosts: 206.46.230.77 cgi.verizon.net


Please remember to close all other windows, including browsers then click Fix checked.

----------------------------------------


RUNNING SCANNERS


Cleanup

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:

Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files (if present)
• Cleanup! All Users
• Click on the Temporary Files tab and uncheck the box for Scan drives for files matching if it’s checked.

Click OK
Press the CleanUp! button to start the program and DO NOT reboot when prompted.


AVG Anti-Spyware 7.5

• Run AVG A-s with it's updated definitions: (...it's important that all windows must be closed)
  This scan can take quite a while to run, so be prepared.
• Click Scanner
• Click on the Scan tab
• Click Complete System Scan to begin scanning.
  
  
  
  
  
• When the scan is complete click Recommended Action and change it to Quarantine (1),
• If not click Recommended Action and choose Quarantine from the popup menu. (2)
• At the bottom of the window click on the Apply all Actions button. (3)

When done, click the Save Scan Report button. (4) then click Save Report As and save it to your desktop.

IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.



Note: DO NOT USE the computer while AVG A/S is scanning. If Explorer or the Control Panel are opened some malware types will
reinfect your system or will not be cleaned properly.

----------------------------------------

SYSTEM RE-BOOT

Reboot into Normal Mode.

----------------------------------------


ON-LINE SCANS

Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click on
   located at the bottom of the page.
2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
3. Enter your e-mail address, country, and state & click "Free Online Scan" * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on
  then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed:

c:\combofix.txt
AVG A/S
Panda scan
A new HJT log run in Normal Mode

Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode

Please let me know how your system is behaving.