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Netropa hotkey appearing in task manager

This is a discussion on Netropa hotkey appearing in task manager within the Inactive Malware Help Topics forums, part of the Tech Support Forum category. Im trying to fix a pc for a friend. It running really slow and Ive tried all avg and adware


 
 
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Old 11-07-2007, 06:12 AM   #1
Registered Member
 
Join Date: Jun 2007
Posts: 9
OS: xp



Im trying to fix a pc for a friend. It running really slow and Ive tried all avg and adware scans etc. I came across this Netropa hotkey application running in the task manager. Can anyone tell me how do I get rid of this as I think it causing the problem.

Thanks in advance

Here is the hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:51:18, on 07/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Office keyboard utility\1.2\nhksrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Browser mouse\1.2\mouse32a.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Office keyboard utility\1.2\TrayMon.exe
C:\Program Files\Office keyboard utility\1.2\osd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [FLMOFFICEKEYBOARD] C:\Program Files\Office keyboard utility\1.2\OFFICEKB.exe
O4 - HKLM\..\Run: [FLMBROWSERMOUSE] C:\Program Files\Browser mouse\1.2\mouse32a.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [logon.exe] C:\WINDOWS\System32\logon.exe
O4 - HKLM\..\Run: [GRID README PROXY PEAK] C:\Documents and Settings\All Users\Application Data\4MP3GRIDREADME\Delete does.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\RunServices: [logon.exe] C:\WINDOWS\System32\logon.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Policies\Explorer\Run: [wininet.dll] dfrgsrv.exe
O4 - HKLM\..\Policies\Explorer\Run: [nvctrl.exe] nvctrl.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
O22 - SharedTaskScheduler: Wheel Mouse Optical Driver - {D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D} - (no file)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Office keyboard utility\1.2\nhksrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 6955 bytes

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Old 11-09-2007, 07:23 PM   #2
Security Team (ret.)
 
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Join Date: Nov 2003
Location: Victoria.Australia
Posts: 7,401
OS: XP Pro SP3



The program called Netropa Hotkey/ nhksrv.exe is used to allow multimedia keys on Dell keyboards to function correctly. If you stop this process all of the 'normal' keys on the keyboard should still function, but the multimedia keys will not. Only stop this process if it is causing instability to your system.

However, removing Netropa Hotkey Server may adversly impact your system.


This is part of Dell keyboard drivers.

========================

Please download Combofix from HERE or HERE


Save ComboFix to the desktop.

1. Double click on combo.exe & follow the prompts.
2. When finished, it will produce a logfile located at C:\ComboFix.txt.
3. Copy and Paste the contents of that log in your next reply with a new hijackthis log. Do not use Code or html unless asked for.
Note: Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.

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Eddy
Pancake is offline  
Old 11-13-2007, 03:49 AM   #3
Registered Member
 
Join Date: Jun 2007
Posts: 9
OS: xp



Sorry it took so long to get back to you but here is the combofix log:
Thanks......

ComboFix 07-11-08.1 - Timothy 2007-11-13 11:16:50.1 - NTFSx86
Running from: C:\Documents and Settings\Timothy\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Tim\Application Data\install.dat
C:\RECYCLER\a.txt
C:\RECYCLER\c.txt
C:\WINDOWS\desktop.html
C:\WINDOWS\hosts

.
((((((((((((((((((((((((( Files Created from 2007-10-13 to 2007-11-13 )))))))))))))))))))))))))))))))
.

2007-11-13 11:15 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-11-09 12:29 <DIR> d-------- C:\Program Files\RegCure
2007-11-07 13:51 <DIR> d-------- C:\Program Files\Trend Micro
2007-11-07 08:17 <DIR> d-------- C:\Program Files\Lavasoft
2007-11-07 08:17 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-11-07 08:17 <DIR> d-------- C:\Documents and Settings\Timothy\Application Data\Lavasoft
2007-11-06 17:06 <DIR> d-------- C:\Program Files\Symantec_Client_Security
2007-11-06 17:03 <DIR> d-------- C:\Documents and Settings\Timothy\Application Data\U3
2007-11-06 16:47 0 --a------ C:\Documents and Settings\Timothy\WebExcl.dat
2007-11-06 16:45 <DIR> d-------- C:\Documents and Settings\Timothy\Application Data\PC Suite
2007-11-06 16:45 <DIR> d-------- C:\Documents and Settings\Timothy\Application Data\AVG7
2007-11-06 16:43 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2007-11-06 16:43 21,504 --a--c--- C:\WINDOWS\system32\dllcache\hidserv.dll
2007-11-06 16:43 14,848 --a------ C:\WINDOWS\system32\drivers\kbdhid.sys
2007-11-06 16:43 14,848 --a--c--- C:\WINDOWS\system32\dllcache\kbdhid.sys
2007-11-06 16:43 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2007-11-06 16:43 9,600 --a--c--- C:\WINDOWS\system32\dllcache\hidusb.sys
2007-11-06 16:42 31,616 --a------ C:\WINDOWS\system32\drivers\usbccgp.sys
2007-11-06 16:42 31,616 --a--c--- C:\WINDOWS\system32\dllcache\usbccgp.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-09 13:50 --------- d-----w C:\Documents and Settings\All Users\Application Data\avg7
2007-11-06 18:47 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-11-06 17:12 --------- d-----w C:\Program Files\Symantec
2007-11-06 17:07 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-11-06 17:01 --------- d-----w C:\Program Files\Norton AntiVirus
2007-10-29 09:53 --------- d-----w C:\Documents and Settings\Mum and Dad\Application Data\AVG7
2007-10-25 11:02 --------- d-----w C:\Documents and Settings\Tim\Application Data\AVG7
2007-08-21 06:15 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2005-09-06 19:12 0 ----a-w C:\Documents and Settings\Mum and Dad\WebExcl.dat
2005-09-01 19:35 0 ----a-w C:\Documents and Settings\Aaron\WebExcl.dat
2005-08-28 16:10 0 ----a-w C:\Documents and Settings\Guest\WebExcl.dat
2005-08-01 19:18 0 ----a-w C:\Documents and Settings\Stephanie\WebExcl.dat
2005-07-17 16:15 0 ----a-w C:\Documents and Settings\Tim\WebExcl.dat
2001-11-22 13:08 712,704 ----a-w C:\WINDOWS\inf\OTHER\AUDIO3D.DLL
2003-03-31 12:00:00 520,192 --sha-w C:\WINDOWS\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}$BACKUP$\System\wmplayer.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2003-10-06 13:16]
"nwiz"="nwiz.exe" [2004-04-23 04:24 C:\WINDOWS\system32\nwiz.exe]
"NvMediaCenter"="C:\WINDOWS\System32\NvMcTray.dll" [2003-10-06 13:16]
"FLMOFFICEKEYBOARD"="C:\Program Files\Office keyboard utility\1.2\OFFICEKB.exe" [2005-01-17 12:40]
"FLMBROWSERMOUSE"="C:\Program Files\Browser mouse\1.2\mouse32a.exe" [2005-01-17 12:40]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-31 19:42]
"DSLSTATEXE"="C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe" [2003-06-28 15:10]
"DSLAGENTEXE"="C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe" [2003-08-19 12:47]
"MMTray"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [2003-10-29 15:57]
"mmtask"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" [2003-10-29 15:57]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2005-02-23 16:59]
"logon.exe"="C:\WINDOWS\System32\logon.exe" []
"GRID README PROXY PEAK"="C:\Documents and Settings\All Users\Application Data\4MP3GRIDREADME\Delete does.exe" []
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe" [2005-04-13 02:48]
"Cmaudio"="cmicnfg.cpl" []
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 22:46]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 05:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-07-31 17:44]
"PCSuiteTrayApplication"="C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe" [2007-06-18 14:10]
"vptray"="C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe" [2002-07-30 11:35]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices]
"logon.exe"=C:\WINDOWS\System32\logon.exe

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ALUAlert"=C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe
"Nokia.PCSync"=C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2003-01-25 20:27:17]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 03:44:06]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-05-12 03:48:08]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=PAVWAIT.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Cmaudio]
RunDll32 cmicnfg.cpl,CMICtrlWnd

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpgConfVer]
"C:\Program Files\Panda Software\Panda Platinum Internet Security\UpgConf.exe" /v:8.05.01

R1 as6eio;as6eio;C:\WINDOWS\system32\drivers\as6eio.sys
R1 msikbd2k;Multimedia Keyboard Filter Driver;C:\WINDOWS\system32\DRIVERS\msikbd2k.sys
R2 nhksrv;Netropa NHK Server;C:\Program Files\Office keyboard utility\1.2\nhksrv.exe
S3 AvFlt;Antivirus Filter Driver;C:\WINDOWS\system32\drivers\av5flt.sys
S3 ComFiltr;Panda Anti-Dialer;\??\C:\WINDOWS\System32\DRIVERS\COMFiltr.sys
S3 wanusb;BT Voyager 105 ADSL Modem;C:\WINDOWS\system32\DRIVERS\gwausb.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
\Shell\AutoRun\command - E:\LaunchU3.exe -a

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2007-11-13 11:00:00 C:\WINDOWS\Tasks\A32D8608919202BC.job"
- c:\docume~1\timothy\applic~1\amenob~1\1heartdebug.exe
"2007-11-13 11:00:00 C:\WINDOWS\Tasks\A886830991ED39C5.job"
"2007-11-13 11:00:00 C:\WINDOWS\Tasks\A986E71D91859E41.job"
- c:\docume~1\timothy\applic~1\amenob~1\1heartdebug.exe
"2007-11-13 11:00:00 C:\WINDOWS\Tasks\A9FB1CC79184941F.job"
- c:\docume~1\timothy\applic~1\amenob~1\1heartdebug.exe
"2007-11-07 15:02:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-11-13 08:27:39 C:\WINDOWS\Tasks\RegCure Program Check.job"
- C:\Program Files\RegCure\RegCure.exe
"2007-11-09 12:30:03 C:\WINDOWS\Tasks\RegCure.job"
- C:\Program Files\RegCure\RegCure.exe
.
**************************************************************************

catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-13 11:20:57
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

**************************************************************************
.
Completion time: 2007-11-13 11:22:29
.
--- E O F ---




And here is the hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:51:40, on 11/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Office keyboard utility\1.2\nhksrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Office keyboard utility\1.2\OFFICEKB.exe
C:\Program Files\Browser mouse\1.2\mouse32a.exe
C:\Program Files\Office keyboard utility\1.2\MMKEYB.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Office keyboard utility\1.2\TrayMon.exe
C:\Program Files\Office keyboard utility\1.2\osd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [FLMOFFICEKEYBOARD] C:\Program Files\Office keyboard utility\1.2\OFFICEKB.exe
O4 - HKLM\..\Run: [FLMBROWSERMOUSE] C:\Program Files\Browser mouse\1.2\mouse32a.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [logon.exe] C:\WINDOWS\System32\logon.exe
O4 - HKLM\..\Run: [GRID README PROXY PEAK] C:\Documents and Settings\All Users\Application Data\4MP3GRIDREADME\Delete does.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\RunServices: [logon.exe] C:\WINDOWS\System32\logon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
O22 - SharedTaskScheduler: Wheel Mouse Optical Driver - {D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D} - (no file)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Office keyboard utility\1.2\nhksrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 6591 bytes
__________________
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Old 11-13-2007, 02:50 PM   #4
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Join Date: Nov 2003
Location: Victoria.Australia
Posts: 7,401
OS: XP Pro SP3



Please copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Open *notepad* and copy/paste the text in the quotebox below into it:

Quote:

KillAll::

File::
C:\WINDOWS\System32\logon.exe
C:\Documents and Settings\All Users\Application Data\4MP3GRIDREADME\Delete does.exe
C:\WINDOWS\Tasks\A32D8608919202BC.job
c:\docume~1\timothy\applic~1\amenob~1\1heartdebug.exe
C:\WINDOWS\Tasks\A886830991ED39C5.job
C:\WINDOWS\Tasks\A986E71D91859E41.job
C:\WINDOWS\Tasks\A9FB1CC79184941F.job

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"logon.exe"=-
"GRID README PROXY PEAK"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices]
"logon.exe"=-
Save this as CFScript.txt, in the same location as ComboFix.exe which is on the Desktop.




Refering to the picture above, drag CFScript.txt into ComboFix.exe

Restart your computer.

When finished, it shall produce a log for you at C:\ComboFix.txt

Please copy and paste the ComboFix.txt along with a fresh HijackThis log in your next reply please.


*Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall*
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Old 11-14-2007, 01:18 AM   #5
Registered Member
 
Join Date: Jun 2007
Posts: 9
OS: xp



New combofix log:

ComboFix 07-11-08.1 - Timothy 2007-11-14 8:18:17.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.60 [GMT 0:00]
Running from: C:\Documents and Settings\Timothy\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Timothy\Desktop\CFScript.txt
* Created a new restore point

FILE
c:\docume~1\timothy\applic~1\amenob~1\1heartdebug.exe
C:\Documents and Settings\All Users\Application Data\4MP3GRIDREADME\Delete does.exe
C:\WINDOWS\System32\logon.exe
C:\WINDOWS\Tasks\A32D8608919202BC.job
C:\WINDOWS\Tasks\A886830991ED39C5.job
C:\WINDOWS\Tasks\A986E71D91859E41.job
C:\WINDOWS\Tasks\A9FB1CC79184941F.job
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\Tasks\A32D8608919202BC.job
C:\WINDOWS\Tasks\A886830991ED39C5.job
C:\WINDOWS\Tasks\A986E71D91859E41.job
C:\WINDOWS\Tasks\A9FB1CC79184941F.job

.
((((((((((((((((((((((((( Files Created from 2007-10-14 to 2007-11-14 )))))))))))))))))))))))))))))))
.

2007-11-13 11:15 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-11-09 12:29 <DIR> d-------- C:\Program Files\RegCure
2007-11-07 13:51 <DIR> d-------- C:\Program Files\Trend Micro
2007-11-07 08:17 <DIR> d-------- C:\Program Files\Lavasoft
2007-11-07 08:17 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-11-07 08:17 <DIR> d-------- C:\Documents and Settings\Timothy\Application Data\Lavasoft
2007-11-06 17:06 <DIR> d-------- C:\Program Files\Symantec_Client_Security
2007-11-06 17:03 <DIR> d-------- C:\Documents and Settings\Timothy\Application Data\U3
2007-11-06 16:47 0 --a------ C:\Documents and Settings\Timothy\WebExcl.dat
2007-11-06 16:45 <DIR> d-------- C:\Documents and Settings\Timothy\Application Data\PC Suite
2007-11-06 16:45 <DIR> d-------- C:\Documents and Settings\Timothy\Application Data\AVG7
2007-11-06 16:43 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2007-11-06 16:43 21,504 --a--c--- C:\WINDOWS\system32\dllcache\hidserv.dll
2007-11-06 16:43 14,848 --a------ C:\WINDOWS\system32\drivers\kbdhid.sys
2007-11-06 16:43 14,848 --a--c--- C:\WINDOWS\system32\dllcache\kbdhid.sys
2007-11-06 16:43 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2007-11-06 16:43 9,600 --a--c--- C:\WINDOWS\system32\dllcache\hidusb.sys
2007-11-06 16:42 31,616 --a------ C:\WINDOWS\system32\drivers\usbccgp.sys
2007-11-06 16:42 31,616 --a--c--- C:\WINDOWS\system32\dllcache\usbccgp.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-09 13:50 --------- d-----w C:\Documents and Settings\All Users\Application Data\avg7
2007-11-06 18:47 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-11-06 17:12 --------- d-----w C:\Program Files\Symantec
2007-11-06 17:07 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-11-06 17:01 --------- d-----w C:\Program Files\Norton AntiVirus
2007-10-29 09:53 --------- d-----w C:\Documents and Settings\Mum and Dad\Application Data\AVG7
2007-10-25 11:02 --------- d-----w C:\Documents and Settings\Tim\Application Data\AVG7
2007-08-21 06:15 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2005-09-06 19:12 0 ----a-w C:\Documents and Settings\Mum and Dad\WebExcl.dat
2005-09-01 19:35 0 ----a-w C:\Documents and Settings\Aaron\WebExcl.dat
2005-08-28 16:10 0 ----a-w C:\Documents and Settings\Guest\WebExcl.dat
2005-08-01 19:18 0 ----a-w C:\Documents and Settings\Stephanie\WebExcl.dat
2005-07-17 16:15 0 ----a-w C:\Documents and Settings\Tim\WebExcl.dat
2001-11-22 13:08 712,704 ----a-w C:\WINDOWS\inf\OTHER\AUDIO3D.DLL
2003-03-31 12:00:00 520,192 --sha-w C:\WINDOWS\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}$BACKUP$\System\wmplayer.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2003-10-06 13:16]
"nwiz"="nwiz.exe" [2004-04-23 04:24 C:\WINDOWS\system32\nwiz.exe]
"NvMediaCenter"="C:\WINDOWS\System32\NvMcTray.dll" [2003-10-06 13:16]
"FLMOFFICEKEYBOARD"="C:\Program Files\Office keyboard utility\1.2\OFFICEKB.exe" [2005-01-17 12:40]
"FLMBROWSERMOUSE"="C:\Program Files\Browser mouse\1.2\mouse32a.exe" [2005-01-17 12:40]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-31 19:42]
"DSLSTATEXE"="C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe" [2003-06-28 15:10]
"DSLAGENTEXE"="C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe" [2003-08-19 12:47]
"MMTray"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [2003-10-29 15:57]
"mmtask"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" [2003-10-29 15:57]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2005-02-23 16:59]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe" [2005-04-13 02:48]
"Cmaudio"="cmicnfg.cpl" []
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 22:46]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 05:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-07-31 17:44]
"PCSuiteTrayApplication"="C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe" [2007-06-18 14:10]
"vptray"="C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe" [2002-07-30 11:35]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ALUAlert"=C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe
"Nokia.PCSync"=C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2003-01-25 20:27:17]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 03:44:06]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-05-12 03:48:08]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=PAVWAIT.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Cmaudio]
RunDll32 cmicnfg.cpl,CMICtrlWnd

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpgConfVer]
"C:\Program Files\Panda Software\Panda Platinum Internet Security\UpgConf.exe" /v:8.05.01

R1 as6eio;as6eio;C:\WINDOWS\system32\drivers\as6eio.sys
R1 msikbd2k;Multimedia Keyboard Filter Driver;C:\WINDOWS\system32\DRIVERS\msikbd2k.sys
R2 nhksrv;Netropa NHK Server;C:\Program Files\Office keyboard utility\1.2\nhksrv.exe
S3 AvFlt;Antivirus Filter Driver;C:\WINDOWS\system32\drivers\av5flt.sys
S3 ComFiltr;Panda Anti-Dialer;\??\C:\WINDOWS\System32\DRIVERS\COMFiltr.sys
S3 wanusb;BT Voyager 105 ADSL Modem;C:\WINDOWS\system32\DRIVERS\gwausb.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
\Shell\AutoRun\command - E:\LaunchU3.exe -a

.
Contents of the 'Scheduled Tasks' folder
"2007-11-07 15:02:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-11-14 08:02:00 C:\WINDOWS\Tasks\RegCure Program Check.job"
- C:\Program Files\RegCure\RegCure.exe
"2007-11-09 12:30:03 C:\WINDOWS\Tasks\RegCure.job"
- C:\Program Files\RegCure\RegCure.exe
.
**************************************************************************

catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-14 08:21:10
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

**************************************************************************
.
Completion time: 2007-11-14 8:22:26
C:\ComboFix2.txt ... 2007-11-13 11:22
.
--- E O F ---



and the hijacklog:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:26:18, on 11/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Office keyboard utility\1.2\nhksrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [FLMOFFICEKEYBOARD] C:\Program Files\Office keyboard utility\1.2\OFFICEKB.exe
O4 - HKLM\..\Run: [FLMBROWSERMOUSE] C:\Program Files\Browser mouse\1.2\mouse32a.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
O22 - SharedTaskScheduler: Wheel Mouse Optical Driver - {D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D} - (no file)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Office keyboard utility\1.2\nhksrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 5498 bytes
__________________
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Old 11-14-2007, 02:25 AM   #6
Security Team (ret.)
 
Pancake's Avatar
 
Join Date: Nov 2003
Location: Victoria.Australia
Posts: 7,401
OS: XP Pro SP3



You should be fine now....

This will clear away any of the files and folders that were created by ComboFix.

Go to :
Start > Run then copy and paste the following highlighted text below and click OK.

Quote:

ComboFix /u
=======================



Now that you are clean,and If you wish to do so, here are a few things that you can do that will help keep your computer a bit more clean and secure..they can be done at your leisure.






Download and scan with CCleaner
1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free Basic or Slim versions instead of the Standard Build.

2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

3. Then select the items you wish to clean up.

In the Windows Tab:
• Clean all entries in the "Internet Explorer" section except Cookies.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.


In the Applications Tab:
• Clean all except cookies in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.



=========================================

Is your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version if required.

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6u3 (http://java.sun.com/javase/downloads/index.jsp).
Scroll down to where it says
The J2SE Runtime Environment (JRE) allows end-users to run Java applications.

Click the
Download
button to the right.
Check the box that says:
Accept License Agreement.

The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.




========================================================

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)
You can download SpywareBlaster here here (http://majorgeeks.com/downloadget.ph...7615f4682b4cef)
SpywareBlaster tutorial (http://www.bleepingcomputer.com/forums/tutorial49.html)

Download iespyad
It puts many bad webpages on your restricted zones list. This means that you can still view the bad webpages, but the webpages cannot do certain things (such as use javascripts and cookies).

Download it here (http://www.spywarewarrior.com/uiuc/res/ie-spyad.exe)

Hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok



Keep Anti Virus Software updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. See here (http://www.snapfiles.com/Freeware/security/fwvirus.html) to choose one.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
Here (http://www.snapfiles.com/Freeware/se...wfirewall.html) are some Vista compatible firewalls also.



Know What You're Installing
Check the source.
To avoid malware, make sure your software comes from a reputable source. Be particularly suspicious of sponsored software (software that relies on advertising) or software that claims to speed up your Internet connection.

Use Custom Install.
If you feel comfortable with software installation, you can choose Custom Install (as opposed to Typical Install). Custom Install allows you to select only the software components you wish to install, and leave out others (such as potential spyware).

Modify Security Settings (Internet Explorer 6)
To reduce the risk of installing malware, you can set Internet Explorer to high security mode. To do so:

Open Internet Explorer. Go to Tools > Internet Options….
On the Internet Options screen, select the Security tab, then select the Internet icon (if it is not already selected).
Under Security level for this zone, click Default Level. Set the slider to High.
Note: You may have to lower the security level to view certain Web sites.
Next, select the Trusted Sites icon. Under Security level for this zone, click Default Level. Set the slider to Medium.
Click Apply, then OK to save the changes.


Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link:

http://www.spywarewarrior.com/rogue_anti-spyware.htm
If you want to know just how effective your anti-spyware program is, or how well any of the "rogue" programs listed at the above link work, check this for an independent comparison of several anti-spyware programs:

http://www.spywarewarrior.com/asw-test-guide.htm



Let us know if we have not resolved your problem. Otherwise, you are good to go.
Happy and Safe Surfing!
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Eddy
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Old 11-16-2007, 04:47 AM   #7
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Thanks so much, thats seems to have done the trick.
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Old 11-16-2007, 02:11 PM   #8
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Your welcome.

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