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Infostealer.Banpaes

 

Hello Computer_Dummie and welcome to TSF,

It's difficult to work 2 separate systems in one thread--please begin a new thread for your laptop and I'll be happy to take care of that as well.

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

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Close any open browsers and Open HijackThis. Click on 'Do a System Scan Only' and 'Check' the following entry:

O2 - BHO: CBHOBJObj Object - {8A406068-D45C-40B9-A096-38AC717FB608} - C:\WINDOWS\BHOBJ.dll


Click 'Fix Checked' and close HijackThis.

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IMPORTANT!:
Before we can proceed any further, please visit the Microsoft's Windows Update Page and install ALL Critical Updates for your system (except service pack 2 (SP2). SP2 should only be installed on a fully disinfected system.) At the minimum install at least SP1a for both XP and IE6. Without these updates your system is wide open to re-infection and we are both wasting our efforts to clean your system. After we have completed your clean-up, we will have you return to the Windows Update page and install SP2. We will also then advise you on how to better protect yourself online.

Please apply those updates BEFORE posting your next log. It is this forum's policy to stop the disinfection process until these basic updates are done. If during the updating process you get a message that your product key is invalid ....then you may not have a legitimate copy of Windows XP. Unfortunately it’s also this forums policy that we only address users with a legal copy of Windows XP.... therefore if you can not update Windows XP to SP1 we must stop the cleansing process here.

**Note** If you're having trouble locating the service pack SP1a here is a direct link to download it from.

 

Hello Ried,

Thank you for your help.

I've tried installing SP1 but what happens is that after extracting the files an installation error window pops up. I tried downloading the file again and the same thing happened.

This is my current log:

Logfile of HijackThis v1.99.1
Scan saved at 18:59:35, on 15/11/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\ARQUIV~1\NORTON~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Arquivos de programas\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Arquivos de programas\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Arquivos de programas\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Arquivos de programas\SpywareGuard\sgmain.exe
C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Arquivos de programas\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Arquivos de programas\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\SnoopFreeSvc.exe
C:\ARQUIV~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Arquivos de programas\SpywareGuard\sgbhp.exe
C:\Arquivos de programas\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Room\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Arquivos de programas\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] C:\ARQUIV~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\ARQUIV~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Arquivos de programas\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Startup: SpywareGuard.lnk = C:\Arquivos de programas\SpywareGuard\sgmain.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: secreset.bat
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll
O12 - Plugin for .spop: C:\Arquivos de programas\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O17 - HKLM\System\CCS\Services\Tcpip\..\{D3D7CA35-04C2-40C1-BC29-4CC102D094FD}: NameServer = 200.204.0.10,200.204.0.138
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\ARQUIV~1\ARQUIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: SnoopFree Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\ARQUIV~1\NORTON~1\SPEEDD~1\nopdb.exe

 

Please download MGADiag.exe to your desktop.

Double-click MGADiag.exe and click Continue in the bottom right of the window to run the tool.

Click the [Copy] button to copy the info to your clipboard.

Then come back here and paste the info in your next reply please.