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I cannot download files like QuiikTime, iTunes, Norton, etc

3K views 0 replies 1 participant last post by  kagyen 
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IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-12-12.02)
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 12/24/2010 5:34:32 PM
System Uptime: 1/25/2011 10:07:58 AM (1 hours ago)
Motherboard: Intel Corporation | | PRAGUE
Processor: Intel(R) Pentium(R) D CPU 3.00GHz | | 2999/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 227 GiB total, 208.215 GiB free.
D: is CDROM ()
E: is CDROM ()
K: is Removable
M: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP1: 12/24/2010 5:34:35 PM - System Checkpoint
RP2: 12/24/2010 7:28:38 PM - Software Distribution Service 3.0
RP3: 12/24/2010 7:36:31 PM - Norton 360 Registry Clean
RP4: 12/24/2010 8:20:47 PM - Norton 360 Registry Clean
RP5: 12/24/2010 8:48:34 PM - Software Distribution Service 3.0
RP6: 12/24/2010 9:09:44 PM - Software Distribution Service 3.0
RP7: 12/24/2010 9:31:25 PM - Software Distribution Service 3.0
RP8: 12/24/2010 9:42:46 PM - Software Distribution Service 3.0
RP9: 12/24/2010 9:58:49 PM - Software Distribution Service 3.0
RP10: 12/25/2010 1:11:29 AM - Software Distribution Service 3.0
RP11: 12/28/2010 10:54:30 AM - Software Distribution Service 3.0
RP12: 12/28/2010 11:12:35 AM - Software Distribution Service 3.0
RP13: 12/28/2010 11:15:08 AM - Software Distribution Service 3.0
RP14: 12/28/2010 11:57:44 AM - Software Distribution Service 3.0
RP15: 12/29/2010 12:08:29 PM - System Checkpoint
RP16: 12/29/2010 5:53:08 PM - Software Distribution Service 3.0
RP17: 12/29/2010 6:15:21 PM - Software Distribution Service 3.0
RP18: 12/29/2010 7:38:53 PM - Software Distribution Service 3.0
RP19: 12/31/2010 11:11:50 AM - Installed Microsoft Fix it 50528
RP20: 1/1/2011 6:30:40 PM - System Checkpoint
RP21: 1/2/2011 8:35:29 PM - Installed Microsoft Office Home and Student 2007
RP22: 1/2/2011 8:40:44 PM - Printer Driver Send To Microsoft OneNote Driver Installed
RP23: 1/4/2011 1:22:31 PM - System Checkpoint
RP24: 1/4/2011 4:02:10 PM - Removed Microsoft .NET Framework 1.1
RP25: 1/5/2011 4:35:31 PM - Software Distribution Service 3.0
RP26: 1/6/2011 4:14:29 PM - Software Distribution Service 3.0
RP27: 1/7/2011 10:23:08 AM - Software Distribution Service 3.0
RP28: 1/9/2011 10:15:50 AM - Software Distribution Service 3.0
RP29: 1/10/2011 11:47:47 AM - System Checkpoint
RP30: 1/11/2011 2:47:17 PM - System Checkpoint
RP31: 1/13/2011 12:17:37 AM - Software Distribution Service 3.0
RP32: 1/13/2011 1:40:01 PM - Software Distribution Service 3.0
RP33: 1/14/2011 1:03:35 PM - Software Distribution Service 3.0
RP34: 1/16/2011 4:04:19 PM - System Checkpoint
RP35: 1/19/2011 5:11:42 PM - System Checkpoint
RP36: 1/19/2011 6:18:34 PM - Printer Driver Fax Lexmark 9300 Series Printer Installed
RP37: 1/19/2011 6:20:08 PM - Installed Presto! PageManager
RP38: 1/19/2011 6:21:10 PM - Installed Presto! PageManager PDF Writer
RP39: 1/19/2011 6:21:17 PM - Printer Driver PageManager PDF Writer Installed
RP40: 1/19/2011 6:21:53 PM - Installed Presto! Forms 3.50.02
RP41: 1/21/2011 1:54:05 PM - System Checkpoint
RP42: 1/25/2011 9:38:25 AM - Installed Adobe CreatePDF Desktop Printer.
RP43: 1/25/2011 10:03:28 AM - Printer Driver AdobeCreatePDFIPP Installed
==== Installed Programs ======================
ABBYY FineReader 6.0 Sprint
Adobe Acrobat 7.0.1 and Reader 7.0.1 Update
Adobe Acrobat 7.0.2 and Reader 7.0.2 Update
Adobe Acrobat 7.0.3 and Reader 7.0.3 Update
Adobe Connect Add-in
Adobe CreatePDF Desktop Printer
Adobe Flash Player 10 ActiveX
Adobe Photoshop Album 2.0 Starter Edition
Adobe Photoshop Elements 3.0
Adobe Premiere Standard
Adobe Reader 7.0
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Click to DVD 2.0.03 Menu Data
Click to DVD 2.4.10
CONNECT
DVgate Plus
EPSON Printer Software
Google Toolbar for Internet Explorer
GoToMeeting 4.5.0.457
HDAUDIO SoftV92 Data Fax Modem with SmartCP
High Definition Audio Driver Package - KB835221
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB981793)
Image Converter 2
Intel Matrix Storage Manager
Intel(R) PRO Network Connections Drivers
InterVideo WinDVD for VAIO
ISScript
J2SE Runtime Environment 5.0 Update 3
Lexmark 9300 Series
Lexmark Toolbar
magicJack
Memory Stick Formatter
Microsoft Data Access Components KB870669
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard Edition 2003
Microsoft Office Word MUI (English) 2007
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server Desktop Engine (VAIO_VEDB)
Microsoft Works
MoodLogic
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton 360 Premier Edition
OpenMG Metadata Extractor for Windows Media Player
OpenMG Secure Module 4.2.00
Presto! Forms 3.50.02
Presto! PageManager 7.12.10
Quicken 2005
Roxio DigitalMedia Audio
Roxio DigitalMedia Copy
Roxio DigitalMedia Data
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
SigmaTel Audio
Sonic Encoders
SonicStage 3.2
SonicStage Mastering Studio 2.0
SonicStage Mastering Studio Audio Filter
SonicStage Mastering Studio Audio Filter Custom Preset
SonicStage Mastering Studio Plugins
Sony Certificate PCH
Sony MP4 Shared Library
Sony TV Tuner Library 1.0
Sony Utilities DLL
Sony Video Shared Library
Spybot - Search & Destroy
Typing Instructor for Kids II
Typing Quick & Easy
Update for 2007 Microsoft Office System (KB967642)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
VAIO Central
VAIO Edit Components
VAIO Entertainment Platform
VAIO Event Service
VAIO Light Flo Wallpaper
VAIO Long Battery Life Wallpaper
VAIO Media 4.0
VAIO Media AC3 Decoder 1.0
VAIO Media Integrated Server 4.2
VAIO Media Redistribution 4.0
VAIO Media Registration Tool 4.0
VAIO Original Screen Saver
VAIO Original Screen Saver VAIO Scene SD Wide Contents
VAIO Registration
VAIO Support Central
VAIO Survey Standalone
VAIO Update 2
WebFldrs XP
Windows Internet Explorer 8
Windows Media Connect
Windows Media Format Runtime
Windows Media Player 10 Hotfix [See KB886612 for more information]
Windows XP Media Center Edition 2005 KB908250
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
Wireless Desktop
==== Event Viewer Messages From Past Week ========
1/25/2011 9:16:23 AM, error: Print [6161] - The document Microsoft Word - January 15th-28th newsletter[1] owned by KOFI AGYEN failed to print on printer Lexmark 9300 Series. Data type: LEMF. Size of the spool file in bytes: 960736. Number of bytes printed: 960736. Total number of pages in the document: 1. Number of pages printed: 0. Client machine: \\KOFI. Win32 error code returned by the print processor: 0 (0x0).
1/25/2011 9:16:08 AM, error: Print [6161] - The document Microsoft Word - January 15th-28th newsletter[1] owned by KOFI AGYEN failed to print on printer Lexmark 9300 Series. Data type: LEMF. Size of the spool file in bytes: 1004503. Number of bytes printed: 1004503. Total number of pages in the document: 1. Number of pages printed: 0. Client machine: \\KOFI. Win32 error code returned by the print processor: 0 (0x0).
1/24/2011 7:31:26 PM, error: Print [6161] - The document Test 2.pdf owned by KOFI AGYEN failed to print on printer Lexmark 9300 Series. Data type: LEMF. Size of the spool file in bytes: 48754908. Number of bytes printed: 0. Total number of pages in the document: 47. Number of pages printed: 7. Client machine: \\KOFI. Win32 error code returned by the print processor: 0 (0x0).
1/24/2011 7:30:01 PM, error: Print [6161] - The document Test 2.pdf owned by KOFI AGYEN failed to print on printer Lexmark 9300 Series. Data type: LEMF. Size of the spool file in bytes: 53031388. Number of bytes printed: 0. Total number of pages in the document: 52. Number of pages printed: 13. Client machine: \\KOFI. Win32 error code returned by the print processor: 0 (0x0).
1/24/2011 7:29:55 PM, error: Disk [11] - The driver detected a controller error on \Device\Harddisk7\D.
1/24/2011 7:19:58 PM, error: Print [6161] - The document Test 2.pdf owned by KOFI AGYEN failed to print on printer Lexmark 9300 Series. Data type: LEMF. Size of the spool file in bytes: 2280. Number of bytes printed: 2280. Total number of pages in the document: 1. Number of pages printed: 0. Client machine: \\KOFI. Win32 error code returned by the print processor: 0 (0x0).
1/24/2011 7:09:29 PM, error: Print [6161] - The document Test 2.pdf owned by KOFI AGYEN failed to print on printer Lexmark 9300 Series. Data type: LEMF. Size of the spool file in bytes: 54076476. Number of bytes printed: 54076476. Total number of pages in the document: 53. Number of pages printed: 0. Client machine: \\KOFI. Win32 error code returned by the print processor: 0 (0x0).
1/24/2011 7:09:20 PM, error: Print [6161] - The document Test 2.pdf owned by KOFI AGYEN failed to print on printer Lexmark 9300 Series. Data type: LEMF. Size of the spool file in bytes: 13688376. Number of bytes printed: 13688376. Total number of pages in the document: 12. Number of pages printed: 0. Client machine: \\KOFI. Win32 error code returned by the print processor: 0 (0x0).
1/22/2011 10:15:44 AM, error: NetBT [4321] - The name "KOFI :20" could not be registered on the Interface with IP address 192.168.1.9. The machine with the IP address 192.168.1.7 did not allow the name to be claimed by this machine.
1/22/2011 10:15:44 AM, error: NetBT [4321] - The name "KOFI :0" could not be registered on the Interface with IP address 192.168.1.9. The machine with the IP address 192.168.1.7 did not allow the name to be claimed by this machine.
1/21/2011 5:50:06 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer KAGYEN-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{5639088D-47E7-48C5. The master browser is stopping or an election is being forced.
1/19/2011 4:47:11 PM, error: NetBT [4321] - The name "KOFI :20" could not be registered on the Interface with IP address 192.168.1.9. The machine with the IP address 192.168.1.8 did not allow the name to be claimed by this machine.
1/19/2011 4:47:11 PM, error: NetBT [4321] - The name "KOFI :0" could not be registered on the Interface with IP address 192.168.1.9. The machine with the IP address 192.168.1.8 did not allow the name to be claimed by this machine.
1/19/2011 4:46:55 PM, error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{5639088D-47E7-48C5-9A88-D1A978FAC3EB} because another computer on the network has the same name. The server could not start.
1/18/2011 8:24:01 AM, error: Dhcp [1002] - The IP address lease 192.168.1.4 for the Network Card with network address 001320DAF140 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
Cannot dowload any file. Any download will not start at all or stop midway. Some of the reasons are "unknown publisher, cerrtificate not authentic, corrupted file, etc". Before this problem the computer was infected and had to use the Cd to reinstall everything. Critical Norton updates like "virus definitions" cannot be completed. Cannot update my iPhone because of these problems as QuickTime and iTunes won't download to completion.

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