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[SOLVED] Netgear Nighthawk Router

20K views 13 replies 3 participants last post by  MudPuppy2015 
#1 ·
Question:

Hooked yo my new Netgear Nighthawk Router today. The modem is working fine but the router does not pick up its signal. Connected the router to the modem by its Ethernet line. The Internet light stays amber.

Blinks amber continuously.

I had done many things to get the router to recognize the signal from the modem.

Any ideas on how to solve this?
 
#2 ·
Re: Netgear Nighthawk Router

whats the make an model of the modem ?

have you done a fulll power cycle? - see below

connect a PC to the modem and post here an ipconfig /all - see below

------------------------------------------------------------------------

How to power cycle

“power cycle” process to reboot or reset the modem/router
  • Switch off all the devices modem, router and computers also unplug their power cables.
  • Wait at least 1 to 5 minutes. We have found in some instances you need to wait at least 15 minutes
  • Plug the power cords back in, but don’t switch them on.
  • First turn on the modem and then wait for a few minutes for it to settle and all the lights to become stable.
  • Next switch on the router (if a separate device) and then wait for a few minutes for it to settle and all the lights to become stable.
  • Now turn on your computer, You should now be able to access the Internet.
------------------------------------------------------------------------

------------------------------------------------------------------------
ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries

For Windows 8
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
How to open an Elevated Command Prompt in Windows 8
Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​

For windows version, XP, Vista, W7
Hold the Windows key and press R

Now type CMD

Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results into notepad and then automatically open the notepad and display on your screen.

Now all you need to do is copy and paste those results into a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will now be highlighted
Next
From the notepad menu - choose Edit - Copy

Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
The results from the notepad should now appear in the forum reply.
------------------------------------------------------------------------
 
#5 · (Edited)
whats the make an model of the modem ? have you done a fulll power cycle? - see below connect a PC to the modem and post here an ipconfig /all - see below ------------------------------------------------------------------------ How to power cycle “power cycle” process to reboot or reset the modem/router [*] Switch off all the devices modem, router and computers also unplug their power cables. [*] Wait at least 1 to 5 minutes. We have found in some instances you need to wait at least 15 minutes [*] Plug the power cords back in, but don’t switch them on. [*] First turn on the modem and then wait for a few minutes for it to settle and all the lights to become stable. [*] Next switch on the router (if a separate device) and then wait for a few minutes for it to settle and all the lights to become stable. [*] Now turn on your computer, You should now be able to access the Internet. ------------------------------------------------------------------------ ------------------------------------------------------------------------ ipconfig /all We would like to see the results from an ipconfig /all - post back the results in a reply here. If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here. Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here. If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries For Windows 8 To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. How to open an Elevated Command Prompt in Windows 8 Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list. For windows version, XP, Vista, W7 Hold the Windows key and press R Now type CMD Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ): In the command prompt window that opens, type the following command: Note that there is a space before the /ALL, but there is NOT a space after the / in the following command. ipconfig /all > network.txt & network.txt It will export the results into notepad and then automatically open the notepad and display on your screen. Now all you need to do is copy and paste those results into a reply here to do that: From the notepad menu - choose Edit - Select all all the text will now be highlighted Next From the notepad menu - choose Edit - Copy Now go back to the forum - goto the reply and then right click in the reply box and paste the results. The results from the notepad should now appear in the forum reply. ------------------------------------------------------------------------
OK Just shut all connections down. Since I have everything for the Internet plugged into a battery backup device I left items plugged is and switched off the battery back up device.

Will add power after 20 minutes. The modem does not have any off and on switch so that will automatically come on. The router has a on and off switch. That would be perfect since yu wrote to switch on the modem first.
 
#11 ·
Were they able to before?

I didn't look into the 1st gen iPad specs, but the first gen ROKUs only had a couple of models which could use 5GHz.

If they could, I would look into how the 5GHz band is configured on the router: is it AC only? Dual band only? Are 802.11a and 802.11n available on it (they should be, according to specs)?

This is a great router and should be able to handle whatever you throw at it.

Note: I also was unimpressed with the QoS on high-end routers supposedly meant to optimize streaming, and leave mine off on my Asus RT-n66u.
 
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