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Skype video not seen on recipient

786 views 4 replies 3 participants last post by  megaman99 
#1 ·
I have a desktop PC and a laptop. My grandson has a laptop. I clicked to video Skype him last night , and, although I could see and hear him, he could not see me. He could hear me.
He said some thing must be wrong with my hardware, so I swapped from the PC to the laptop. Same problem!
I DID change the USB connection, as was suggested by him, but it still was the same.
Can someone please advise?
 
#4 ·
If it occurred on both of your devices the issue may be with Skype.

Quite often when I am Skyping the video call will drop out and automatically reconnect, the issue being the other person not being able to see me while I can see them.
To resolve this I stop the Camera from my side using the icon under their screen, on the far left adjacent to the Mic symbol.
It also works if they stop the call and restart it.
 
#5 ·
Panther063.
Many thanks for your reply. I had actually thought, like you, that logically the fault could not be at my end because, as you state, both machines' videos were unable to be seen by the recipient.
I will look closely at your possible solution and thank you again,
megaman99
 
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