Does his laptop have an S-video out port? If he does, then he should be able to connect an external monitor(TV) to his laptop.
When he goes 'ctrl panel>display>settings' there is no button labelled 'advanced'? In 'CP>Dis>Settings', is there a window that has two 'monitors' pictured? They should be labelled '1' and '2'. '1' will be his main laptop monitor. '2' will be the external monitor. If he right-clicks on the '2' monitor and chooses 'attached', that should get him going.
P4P800E-D:~:P4 3.0C@3.75GHz:~:Zal7000AlCu:~:OCZ4001024ELDCPER2-K@250MHz 2.5-3-3-7
WinXP SP2>2X160GB Samsung SATA ICH5R RAID1:~:2x80GB Samsung SATA Promise RAID0
ATI A-I-W X800XT~SB Audigy2 ZS~2X BenQ1620~Antec SLK3700AMB~Antec SmartPower2.0 500W