Hi sorry if this is in the wrong part of the forums.
Today I got a gaming pc built to the specs I wanted, everything was working fine, then suddenly the mouse and keyboard stopped working - nothing had frozen i was still receiving messages through steam but i couldn't respond.
I was using a wireless keyboard and mouse so I thought maybe the batteries had died, i switched to a usb mouse and keyboard and still no luck; although both the lights were on on the keyboard and mouse.
I restarted the computer and it still didn't work, i then restarted it again and went into the setup (didnt change anything) exited the setup and tried again, this time it worked only after about 10minutes the keyboard and mouse stopped working again!
I have no idea what to do and i dont want to send the computer back as ive been waiting a month for this! any suggestions?
Today I got a gaming pc built to the specs I wanted, everything was working fine, then suddenly the mouse and keyboard stopped working - nothing had frozen i was still receiving messages through steam but i couldn't respond.
I was using a wireless keyboard and mouse so I thought maybe the batteries had died, i switched to a usb mouse and keyboard and still no luck; although both the lights were on on the keyboard and mouse.
I restarted the computer and it still didn't work, i then restarted it again and went into the setup (didnt change anything) exited the setup and tried again, this time it worked only after about 10minutes the keyboard and mouse stopped working again!
I have no idea what to do and i dont want to send the computer back as ive been waiting a month for this! any suggestions?