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Download videos from my Sony Handycam DCR-HC40E to Windows 7 PC

This is a discussion on Download videos from my Sony Handycam DCR-HC40E to Windows 7 PC within the Other Hardware Support forums, part of the Tech Support Forum category. Hi! After upgrading my computer to Windows 7 Ultimate I tried to download some old footage from some mini DV's


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Old 08-04-2011, 04:04 PM   #1
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Hi!
After upgrading my computer to Windows 7 Ultimate I tried to download some old footage from some mini DV's using my Sony DCR-HC40E camcorder connected to my PC via a usb cable. I updated Sony's software from Picture Package to PMB, and bought Serif Movie Plus 5 to edit the video footage. Unfortunately my computer only sees the camcorder as a blank drive. I have checked that my settings on the camcorder are set to streaming for USB. These settings worked on XP as did the hardware and a previous version of Movie Plus. I have looked on Sony's support page and it says:
  • Drivers:
    • The drivers needed to connect your Sony camcorder to a computer and transfer files are already included in the operating system.
  • Not Supported:
    • The USB streaming feature is not supported with the Windows 7 operating system.
Can anybody suggest a solution short of buying a new camcorder?

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Old 08-04-2011, 05:32 PM   #2
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Does the camera have a Firewire connection and would that be supported under Windows 7? Have you tried XP mode? This is an virtual machine XP installation.

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Old 08-04-2011, 05:35 PM   #3
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Hi try here for drivers Sony eSupport - DCR-HC40 - Software Updates & Drivers
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