Zero Display w/ new video card

[jonflutie]

I have a new ASUS HD6570:

ASUS - Graphics Cards- ASUS EAH6570/DI/1GD3(LP)

I get zero display from it. Not even the loading screen. The monitor just remains on standby.

My System:

OS: WinXP SP3
CPU: AMD Athlon 64 X2 Dual Core 4200+
2.205 Ghz
Monitor: Hanns G HW191A

I've had this card replaced once already and still have the same problem, so it must be a hardware incompatibility. I would much appreciate some help with this before I defenestrate the card.

[makinu1der2]

Post the make/model of the PC. If custom built post the specs.

Motherboard - Power Supply brand/wattage

[jonflutie]

custom build

motherboard: Gigabyte Technology Co., Ltd. GA-MA69VM-S2

power supply: Orion 585W

[makinu1der2]

Do you have another PC you can test the card in?

Do you have another quality PSU you can test with?

The Orion PSU is low quality and could very well be the problem.

[Tyree]

First suspect would be the poor quality Orion PSU.
Try using the Onboard Graphics.

[jonflutie]

Do you mean try plugging the monitor into the motherboard with the card installed? I tried that and got the same problem. And no I don't have another available pc to test on at the moment.

[makinu1der2]

At this point the only way to tell is by swapping parts.

There shouldn't be any compatibility problems with the card and the motherboard

so I would suspect that the problem is power related.

[jonflutie]

Ok, I'll have to find a better power supply to swap out and see if that helps. Thanks for the advice.

[Tyree]

Originally Posted by jonflutie

Do you mean try plugging the monitor into the motherboard with the card installed? I tried that and got the same problem. .

The Mobo will default to the dedicated GPU as long as it is physically installed. Remove the GPU and then try the Onboard Graphics.

[jonflutie]

The motherboard graphics work without a problem.

[Tyree]

Originally Posted by jonflutie

The motherboard graphics work without a problem.

That brings us back to a power issue and/or a failed/damaged GPU.
You can try the GPU in another PC to insure it's good. If it's good, just replace the PSU with a good quality 550W minimum PSU.
Best bang for buck: Newegg.com - XFX Core Edition PRO550W (P1-550S-XXB9) 550W ATX12V 2.2 & ESP12V 2.91 SLI Ready CrossFire Ready 80 PLUS BRONZE Certified Active PFC Power Supply

[jonflutie]

I took the pc to best buy and the geek squad guy there reset something in the BIOS, which apparently was the problem. I just powered up with the new card in now and it's working without issues using the Orion PSU. Thanks for your help though. It's much harder to diagnose when you don't have the hardware right there in front of you.

[Tyree]

I would still suggest you replace that low quality underpowered PSU to prevent damage to your new GPU and other components.