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[SOLVED] MSI HD5770 Fail

This is a discussion on [SOLVED] MSI HD5770 Fail within the Video Card Support forums, part of the Tech Support Forum category. Hello I'm having a problem with my MSI HD5770 Hawk. When I'm playing a game the fan of my videocard


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Old 05-26-2012, 08:15 AM   #1
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Hello

I'm having a problem with my MSI HD5770 Hawk. When I'm playing a game the fan of my videocard spontaneously rotates way faster. If my fan does this, the screen becomes black and stayes black until I reboot my pc. Sometimes if I turn on my pc, the fan of the videocard starts spinning that fast, and the screen remains black. I have to open my computer and put my fingers on the fan of the videocard to let my computer startup.
I really have no idea how it comes. It is not the case that it is only happening with heavy 3d games (e.g. Assassin's Creed: Revelations with highest settings) but also with Football Manager 2012 (graphical very easy).
My specs are:
3GB RAM
2.66Ghz CPU (Intel E8200)
MSI HD5770 Hawk
Windows 7 Ultimate 32-bit
F-Secure
Please help. I can't play any game for more then 1 minute before it crashes and it is becoming very annoying. Thanks in advance

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Old 05-26-2012, 08:20 AM   #2
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The fan revving up may indicate an overheating issue. What make, model and wattage power supply are you using? Use this: Download TechPowerUp GPU-Z v0.6.2 | techPowerUp to check the GPUs temp.

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Old 05-26-2012, 08:28 AM   #3
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Thanks for responding. My powersupply is from FSP Group inc. and the model is ATX-250PA. I'm not sure to tell you the wattage but I think it's 250W. The temperature while gaming isn't going higher then 65 degrees. But do I have to get the temperatures during normal usage, or while playing games?
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Old 05-26-2012, 08:37 AM   #4
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There's your problem. 250w is wayyyyyyy underpowered for what your running. The recommended wattage for that card is 450w so you add 30% to that and you should be at 650w. I would stop using it untill you get a good quality power supply before you damage the graphics card. A 250w PSU was not designed to run Pci-e graphic cards. There first, is not Pci-e pwr connector so you are using a molex to pci-e connector and secondly there is not enough amps on the +12v rail to run it.
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Old 05-26-2012, 08:39 AM   #5
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Yes now you're saying that, it's very logical. I will search for a powersupply for my pc. Is there any powersupply which is recommended by you?
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Old 05-26-2012, 08:42 AM   #6
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Corsair (not the GS or GX), XFX or Seasonic. I run the HD 5770 card also and the first thing I did was upgrade my PSU to a Corsair TX750 before I installed the card. 750w is overkill for that card, but 650w would be more than enough.
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Old 05-26-2012, 08:48 AM   #7
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I think it becomes a XFX. Thank you very much!
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Old 05-26-2012, 08:48 AM   #8
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Your welcome and XFX are great power supplies.
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Old 05-28-2012, 06:32 AM   #9
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1 final question:
After looking around in my city where to buy this PSU, I found a shop where they sell and build in the PSU. (I am not such a computerexpert to do it myself so I think it's better to be done)
The only problem is that there are no Corsair, XFX or Seasonic for sell. I found another 650W which was from Cooler Master. To be more specific the 650W 80+ GX model. Do you have any experience with Cooler Master or can you tell me to buy this one or not?
Thanks in advance
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Old 05-28-2012, 07:28 AM   #10
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That particular PSU is not junk but not top quality either. Local shops tend to sell lower quality PSU's for the higher profit margin.
Purchasing online would be my suggestion.
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Old 05-28-2012, 07:56 AM   #11
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Alright now I know enough. Thank you very much for your help!

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