PART 1: PRE factory reset
I bought a gtx 980 graphics card (From a gtx 560) and installed it in my computer. My brother and my friend said that I should wait to uninstall the old drivers till I have the new graphics card installed and working to make it easier. I did this and when I installed the new graphic cards drivers, I could not find the 560 drivers. I figured that the updater just removed old ones and installed the new ones. I continued to play on and start up Battle field 4. In the game I got in and put the graphics to Ultra settings. It would kick me out of the game to begin with and give me some driver errors. I figured it was because I still had these old drivers on my computer. I was unable to locate said drivers so I decided why not just factory reset my computer. I did so (With the new graphics card still installed on MOBO)
PART 2: Post factory reset
I got all my drivers installed and made sure they were all updated to latest versions from the manufactures website. I then continued on to try and play Battle Field 4 again. I started the game up on ultra settings and could play for about 3 minutes and then my computer would get a black screen. I was like okay... So I had to turn computer off from button on case and start it back up. I tried it again and got the same problem, but this time I got a green screen. Both times I got no error reports or anything. I called up EVGA and they asked if I had tried to unplug and then replug the card into the MOBO. So that is what I did. Now when I would run a game at Ultra settings instead of getting a black screen, my monitor would run through the video cables like it lost the graphics card then go to sleep. I wouldn't be able to wake it back up so I would have to shut the computer off. (Fans on graphics card were running at this point before shutting computer down.) I started the computer back up with the case off and tried to play a game again. I was able to get through a few games of COD on ultra settings and a partial game of BF4 before the computer crashed again. I thought hmmm maybe my Computer is overheating? So I downloaded HWmonitor from CPUID and started BF4 back up again in windowed mode to look at the temps. I saw that my CPU was reaching temps up to 90 C (My CPU is water cooled with a asetek 550lc). I got really nervous, but the computer didn't shut down so i closed out of the game. I got a box fan and placed next to opened computer and turned it on max. Waited a bit and got back in. The cpu got up to around 74 C this time. I thought I figured my problem out... then the computer shut down again.
Some Information to know:
Windows 7
I have a Xtreme Gear 800 watt power supply
CPU is water cooled (Made sure to dust, fan was running, pump was moving, and water was flowing.)
I don't have any fans on my case other than the radiator for the water cooling.
I have run a Memtest and it came back with no errors.
I installed WhoCrashed and it reported back with my graphics card drivers being the reason for 6 dumps. (Even though on latest driver.)
I have attached dxdiag to this post.
The HWMonitor picture is temps of idling
I bought a gtx 980 graphics card (From a gtx 560) and installed it in my computer. My brother and my friend said that I should wait to uninstall the old drivers till I have the new graphics card installed and working to make it easier. I did this and when I installed the new graphic cards drivers, I could not find the 560 drivers. I figured that the updater just removed old ones and installed the new ones. I continued to play on and start up Battle field 4. In the game I got in and put the graphics to Ultra settings. It would kick me out of the game to begin with and give me some driver errors. I figured it was because I still had these old drivers on my computer. I was unable to locate said drivers so I decided why not just factory reset my computer. I did so (With the new graphics card still installed on MOBO)
PART 2: Post factory reset
I got all my drivers installed and made sure they were all updated to latest versions from the manufactures website. I then continued on to try and play Battle Field 4 again. I started the game up on ultra settings and could play for about 3 minutes and then my computer would get a black screen. I was like okay... So I had to turn computer off from button on case and start it back up. I tried it again and got the same problem, but this time I got a green screen. Both times I got no error reports or anything. I called up EVGA and they asked if I had tried to unplug and then replug the card into the MOBO. So that is what I did. Now when I would run a game at Ultra settings instead of getting a black screen, my monitor would run through the video cables like it lost the graphics card then go to sleep. I wouldn't be able to wake it back up so I would have to shut the computer off. (Fans on graphics card were running at this point before shutting computer down.) I started the computer back up with the case off and tried to play a game again. I was able to get through a few games of COD on ultra settings and a partial game of BF4 before the computer crashed again. I thought hmmm maybe my Computer is overheating? So I downloaded HWmonitor from CPUID and started BF4 back up again in windowed mode to look at the temps. I saw that my CPU was reaching temps up to 90 C (My CPU is water cooled with a asetek 550lc). I got really nervous, but the computer didn't shut down so i closed out of the game. I got a box fan and placed next to opened computer and turned it on max. Waited a bit and got back in. The cpu got up to around 74 C this time. I thought I figured my problem out... then the computer shut down again.
Some Information to know:
Windows 7
I have a Xtreme Gear 800 watt power supply
CPU is water cooled (Made sure to dust, fan was running, pump was moving, and water was flowing.)
I don't have any fans on my case other than the radiator for the water cooling.
I have run a Memtest and it came back with no errors.
I installed WhoCrashed and it reported back with my graphics card drivers being the reason for 6 dumps. (Even though on latest driver.)
I have attached dxdiag to this post.
The HWMonitor picture is temps of idling