Computer crashing

CrimsonKing · 02-29-2012, 09:39 PM

When I'm using Firefox, some of the time this happens to my computer

I can move the mouse a bit, cut cannot click on anything. After a few seconds, the mouse freezes as well.

What can I do to fix this issue?

My computer also freezes sometimes when I try to plug in a USB

spunk.funk · 03-01-2012, 02:27 AM

What is the make and model # for your computer? Your profile lists XP but it doesn't list any Service Packs? You should have SP3. If you have a name brand computer (HP, Dell etc) go to the manufacturers Support/Download Drivers site and type in your service tag# or you make and model# and Download an updated driver for your Video card.

**JackBauer_24** · 03-01-2012, 12:59 PM

Plugging in a USB then the system freezes. Do what Spunk suggests but first from the manufactures website download and install the latest chipset drivers.

CrimsonKing · 03-01-2012, 04:42 PM

I have SP3. My computer is custom built. My video card is Nvidia GT 240. I just updated it a week ago.

Processor is AMD Athlon II x4 635

spunk.funk · 03-01-2012, 06:27 PM

What is the make and model# for your motherboard? You can look directly on it to find out or download Speccy. This will give you all the information. Then go to the manufactures support/download drivers site for the board and download the chipset driver. If you need help with this, in Speccy, go up to File/Publish Snapshot and copy the URL and paste it in your next post.

CrimsonKing · 03-01-2012, 07:51 PM

http://speccy.piriform.com/results/L...YwYgAtodZ3PK0T

spunk.funk · 03-02-2012, 01:13 AM

Install the Chipset Driver and the Video Driver

dai · 03-02-2012, 02:20 AM

what are you running
video card brand and model
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for 12v line voltages and temperatures and post them

in the device manager uninstall the video card
reboot tapping f8 and choose vga mode
when windows finishes rebooting
disable a/virus
install your drivers
reboot the computer

CrimsonKing · 03-03-2012, 10:09 AM

Quote:

Originally Posted by spunk.funk

Install the Chipset Driver and the Video Driver

I've installed both now.

Quote:

Originally Posted by dai

what are you running
video card brand and model
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for 12v line voltages and temperatures and post them

in the device manager uninstall the video card
reboot tapping f8 and choose vga mode
when windows finishes rebooting
disable a/virus
install your drivers
reboot the computer

Video card is nvidia GT 240
CPU is AMD Athlon II X4 635
4gb ram

Tyree · 03-03-2012, 01:26 PM

Brand & Model of Mobo-CPU-RAM-Graphics-PSU

CrimsonKing · 03-04-2012, 12:31 PM

My computer was custom built, so I'm not sure how I check for those.

Tyree · 03-04-2012, 12:58 PM

The PSU can be identified by removing the case side and looking at the label on the PSU for Brand & Model.

CrimsonKing · 03-22-2012, 08:31 AM

I couldn't find it. Is there an other way?

Tyree · 03-22-2012, 08:33 AM

There is no other way.
If the PSU is bottom mounted the label may be on the back side.
If there is no label on the PSU it's highly likely it's a piece of junk.

CrimsonKing · 04-03-2012, 11:06 PM

Managed to find it.

The manufacturere is Antec. the PSU is Neo CEO 400c

Also, i encountered the error again. This time, my computer restarted itself after a minute and told me I had a hyper transport sync flood error.

Tyree · 04-04-2012, 02:07 PM

The PSU would be a good suspect and has possibly damaged the GPU. We recommend a minimum 550W PSU for any PCI-E GPU.
SeaSonic-XFX-Corsair (not the CX-GS-M Series) are top quality.

CrimsonKing · 04-04-2012, 06:17 PM

Do you know the price range for those PSU?