Ventrilo problem - Unable to connect to server

[Phonix56]

Hey,

I'm currently using Ventrilo 3.0.1, I use it to communicate on various online games. However, I've recently tried connecting to a server and have been stuck on the following screen:



It shows the message: 'MSG: Contacting server.' constantly, even after pressing connect. I've tried disconnecting and reconnecting, not working.
I've tried changing the compatability to Windows 2000 (currently on Windows XP Home Edition), not working.

I'm on a steady internet connection, yet it won't connect. I haven't tried any lower versions, as I've had trouble finding them (I found one, had a trojan...).

So, I was wondering if anyone could suggest anything I could do to get it working? Or if anyone could post a TRUSTWORTHY lower version, then I could post back with results.

Thanks in advance to anyone who can assist me with this problem :)

[randomuser83]

Have you tried a complete un-install and re-install of the software? I had a similar issue with vent and that cured what ailed me.

[Aus_Karlos]

The server your trying to connect to may of changed some settings like Port or IP. Have you check to see if your settings match their current sever settings.

[Phonix56]

I've tried re-installing, it hasn't made a difference though.

The server I am connecting to has the correct details, I've checked.

Thanks for the replies.

[stephenmcaulife]

Bump....


I have the exact same problem.

Its definately not my firewall, and its not my router cos my brother can connect to it.

Please pelase please, anyone have the solution?

[Aus_Karlos]

Go to this folder C:\Documents and Settings\*Account_Name*\Application Data\Ventrilo
and delete everything.
This will reset all of the configs. Even if you uninstall Vent these files/folders still remain.

[Phonix56]

I couldn't find 'Application Data' within those subfolders.

[koala]

To see the hidden Application Data folder, open Windows Explorer and go to Tools > Folder Options > View tab, and select 'Show hidden files and folders'.

[Phonix56]

Alright, I've deleted the contents of the Ventrilo folder within Application Data, tried to reconnect to Ventrilo, but it's still stuck on 'Contacting server'.

[Aus_Karlos]

Do you have Norton or Zone Alarm installed by any chance?

[Phonix56]

Nope, my firewall is Comodo Firewall Pro, I have AVG Anti-Virus Free (latest version) as well as SpywareGuard, SnoopFree Privacy Shield 1.0.7 and Spybot: Search & Destroy.

[Aus_Karlos]

No wonder Vent has a hard time connecting. You really dont need that much protection.
All i have is Avast and windows firewall. Try using Avast. (Home edition is Free requires u to reg with valid e-mail)
Set a restore point and uninstall everything, reboot and install Avast (Also activate Windows Firewall) then register and reboot if required. Once Avast is upto-date try connection to Vent.
You dont have to do this but this way your system uses far less resources and is still just as safe as Avast has all what you have got in-built.

[Glaswegian]

Hi

Sorry to butt in.....

I do have to disagree strongly with any suggestion to uninstall the security software listed by Phonix56. Spywareguard and SnoopFree merely sit in the background and use minimal resources. Spybot is an on-demand scanner - i.e. it won't use resources until you initiate a scan. None of these are likely to affect a connection to a server- they have never prevented me from reaching anywhere online. Of course, using so little protection is a matter of personal choice, but I seriously would not recommend it.

I don't use Ventrilo but I did some searching and found these

http://www.ventrilo.com/faq.php
http://www.instantventrilo.com/suppo...le-connect.php
http://forums.thatcomputerguy.us/ind...howtopic=22662
https://www.voice1.us/index.php?opti...d=13&Itemid=35

[Aus_Karlos]

Thats ok Glaswegian, it was just a suggestion. I have however had problems with AVG blocking stuff trying to access the net. And so i switched to Avast.

[Glaswegian]

Originally Posted by Aus_Karlos

Thats ok Glaswegian, it was just a suggestion. I have however had problems with AVG blocking stuff trying to access the net. And so i switched to Avast.

I appreciate that AK - I just have a shiver when folks say they have no protection...

[msmatt7]

I was having the exact same problem getting vent to connect to any sever.. after many re-install's and manual registry removal I found that even with Comodo Firewall disabled it the service was still blocking vent.
After uninstalling the firewall it works fine.. so must be a bug they havn't fixed yet.

[PhantomYoda]

I have been having the exact same problem. It will cycle through the connection process. It shows the server is there, attempts to connect, hangs for a second, then restarts the connection process.

The server info has not changed, nor has anything on my system since it used to work. I used to be able to leave it up and eventually it would connect, now it's not doing anything and attempts to connect so many times i end up getting banned for connection attempts.

[bluetrevian]

Fellas,

I've been experiencing the same problem and haven't yet found a solution.

Running Windows XP x64, AVG Anti-Virus, Windows Firewall, and Ventrilo 3.0.5 x64.

The home network is connected to a AT&T 2wire 3800HGV-B Gateway for U-verse service. The host machine is configured as DMZ and a manual exception has been made in the Windows Firewall to accommodate Ventrilo.

(Attached is the screenshot confirming all this)

When the 'Connect' button is pressed the application simply does not connect or work with the Ventrilo server.

Laptop here in the house works splendidly, so that should eliminate the need to check the rest of the home network and very specifically points to an application / configuration on this particular host as the culprit.

Ping, Tracert, and Telnet work fine--and I've even gone through the trouble of disabling QoS, Auto-negotiation, and Power Management features as per the Ventrilo FAQ ( http://www.ventrilo.com/forums/showthread.php?t=35567)

Any help would be appreciated and I will post more as soon as I have a solution

[bluetrevian]

Originally Posted by bluetrevian

Fellas,

I've been experiencing the same problem and haven't yet found a solution.

Running Windows XP x64, AVG Anti-Virus, Windows Firewall, and Ventrilo 3.0.5 x64.

The home network is connected to a AT&T 2wire 3800HGV-B Gateway for U-verse service. The host machine is configured as DMZ and a manual exception has been made in the Windows Firewall to accommodate Ventrilo.

(Attached is the screenshot confirming all this)

When the 'Connect' button is pressed the application simply does not connect or work with the Ventrilo server.

Laptop here in the house works splendidly, so that should eliminate the need to check the rest of the home network and very specifically points to an application / configuration on this particular host as the culprit.

Ping, Tracert, and Telnet work fine--and I've even gone through the trouble of disabling QoS, Auto-negotiation, and Power Management features as per the Ventrilo FAQ (http://www.ventrilo.com/forums/showthread.php?t=35567)

Any help would be appreciated and I will post more as soon as I have a solution

Turns out this is 100% a problem with the Windows Firewall. I sugguest everyone switch to Comodo and give is a whirl. Thanks,

http://www.comodo.com/home/internet-...t-security.php

[Psychosis]

Could there be a problem of the Ventrilo version if it hasn't been discussed here already? Are you sure the server you are trying to connect uses the appropriate version of Ventrilo you are using?

Eg: Your server could be old and your vent might be of the latter version or vice versa.