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Yellow triangle

4K views 10 replies 4 participants last post by  GZ 
#1 ·
I have a yellow triangle with an exclamation mark on the Internet connection on the bottom right. The laptop won't connect but I have had the router checked and everything seems ok. Please can you help me?
 
#2 ·
and welcome to the Forum

Are you connecting wired or wireless?

With the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL


Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 
#9 ·
Hello Donnayc,

I am assuming the computer is in question is a Sony Vaio?

Check your computer for a button that turns the wireless on and off. It may be a FN combination key or a separate button or slide-switch.
 
#11 ·
What model Vaio?

Right click on the yellow exclamation point and select "troubleshoot connection" then follow the onscreen prompts. If it cannot repair the connection, let us know what the problem is/may be according to the troubleshooter.
 
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