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windows rebooting when screensaver is on

This is a discussion on windows rebooting when screensaver is on within the Windows 7 Support, Windows Vista Support forums, part of the Tech Support Forum category. hello when ever my computer is in screen saver mode , my computer reboots as soon as i try to


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Old 09-17-2009, 06:33 AM   #1
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hello
when ever my computer is in screen saver mode , my computer reboots as soon as i try to use it .
right befor the computer reboots the screen go's blue and this is what it says on the screen :



a problem has been detected and windows has been shut down to prevent damage to your computer .
MEMORY_MANAGEMENT
if this is the first time youv seen this stop error screen restart your computer . if this screen appears again
follow these steps : cheak to make sure any new hardware or software is properly installed . if this is a new
installation , ask your hardware or software manufacturer for any windows updates you might need .
if problems continue , disable or remove any newly installed hardware or software . disable BIOS memory
options such as caching or shadowing . if you need to use safe mode to remove or disable componants.
restart your computer , press f8 to select advanced start up options, and then select safe mode .
technical information : and then it has a bunch of numbers and below the numbers it says :
collecting data for crash dump ...
initializing disk for crash dump ...
begining dump of physical memory ...
dumping physical memory to disk



and after the computer reboots this is what it says :
windows did not shut down successfully . if this was due to the system not responding , or if the system was shut
down to protect data , you might be able to recover by choosing one of the safe mode configurations
from the menu below : ( use the arrow keys to highlight your choice.)
safe mode
safe mode with networking
safe mode with command prompt


iam not very computer literate , can some one please help me correct my computer from rebooting when it is in screen saver mode ?

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Old 09-17-2009, 09:17 AM   #2
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How much RAM is installed in your system?

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Old 09-17-2009, 04:37 PM   #3
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i have 4.00 GB of ram .
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Old 09-17-2009, 05:23 PM   #4
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hi you have not said which version of vista your using is it 32bit or 64bit,also you can disable the auto reboot http://vistasupport.mvps.org/disable...n_messages.htm or look in C:\windows\minidump for more info on your issue
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Old 09-17-2009, 05:46 PM   #5
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i have windows vista 64 bit
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Old 09-18-2009, 01:12 AM   #6
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i went to the link you posted joeten and followed the instructions , but instead of my computer rebooting now it stays frozen with a blue screen that says all that stuff i posted in my first entry .

can any one tell me why my computer reboots when iam not using it (screen saver mode) or how i can correct this problem ?
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Old 09-19-2009, 10:05 AM   #7
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hi it is supposed to show the info you can switch it back,you may want to use memtest86+ to test you ram http://www.google.co.uk/url?q=http:/...xm7BI09KzDW7Vw download the iso and burn to a disc use imgburn for this then put it in your drive and run the test
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Old 09-21-2009, 07:52 AM   #8
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hi joeten
i downloaded the iso memtest from the link you posted and then downloaded imgburn and burned memtest to a disc using imgburn and then rebooted my computer with the memtest disc inside my hard drive , and the memtest test began to run . i saw a bunch of numbers while memtest was runing its test but i have no idea what they mean or what i should do next
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Old 09-22-2009, 07:18 AM   #9
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hi you need to try to run the test for a few hours min and see what it reports when finished
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Old 09-23-2009, 06:46 PM   #10
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After you check out I'd do another tiny test.
Go to the screen where you pick screen savers. There should be a preview button. As long as you don't move your mouse it'll preview. Let it run for 15 maybe 30 seconds and then move your mouse. Does it BSOD?
Then pick a bunch of different screen savers and do the same test.
I want to know if it's the result of leaving your computer on for a while then returning, or just exiting the screensaver.
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Old 09-23-2009, 07:12 PM   #11
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you can use this to test you graphics card http://www.ocbase.com/perestroika_en/index.php?Download
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Old 09-29-2009, 03:02 AM   #12
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hey guys . sorry for the late reply .
i ran the memtest for 8 hours and my computer just kept rebooting , while the memtest was running it never stoped and showed a end result or fininished i guess .

i dont know if the memtest was sopose to correct the automatic rebooting problem or maybe i corrected it when i was playing around in the options but my computer no longer reboots when in screen saver mode . i can leave my screen saver on for hours , come back and start using my computer where i left it befor .

so i guess my problem is solved and thank you for your help .
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Old 09-30-2009, 06:22 AM   #13
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hi glad you seem to be sorted keep a eye on things for a little longer before you call it solved

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