My Toshiba Sattelite laptop crashed when I was installing updates for windows 7. This has happened before so I recovered with the windows 7 disc and then loaded Norton and it crashed again! Now It will not go to ANY screens other than black screen. I tried safe mode, commandt prompt etc. It will not let me do ANYTHING. It just keeps going back to the same screen. I tried windows normally and repair. Both crash back to the same screen. The laptop is about 3 years old. Ican't type anything for commandt prompt. It won't let me. Thanks for any insight on this frustrating problem!!
Go back to the Safe Mode option screen select Advanced Options "repair Your Computer, Next, System Restore. Select a System restore point to the date or time, or point before installing any updates.
I start the computer and I pick either repair (recommended) or start windows normally, and it goes to the windows screen ( with the logo) and says its starting,. Then it goes back to the original screen I just came from. It won't let me go any where or do anything. I tried it with the disc and without. Thanks for any help!
Yes, i have tried it all. It does NOT let me go any further than the windows screen then crashes back to the black screen. If it would respond to something that would be great, but it doesn't.
it sounds like your HDD has failed. Download the ISO image for either Seatools, Drive Fitness or WD DataLifeGuard in my signature and Burn the image to CD using IMGBurn also in my signature and boot off of the newly created CD and run the Short and the Long tests on the drive.
and gpls share the error message if you come across any..
Status
Not open for further replies.
You have insufficient privileges to reply here.
Related Threads
?
?
?
?
?
Tech Support Forum
4.7M posts
957.9K members
Since 2002
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!