I i'm not sure if this is the right place, however, I have a legitimate version of windows 7. I have been using is for a couple of years now with no problem(I have the box and the reciept of when it was bought). I turned my computer on just now to find that it says it is not Genuine. Please can you advise me how to resolve this?
I just spoke to an agent through the online chat, she said that my Key had been blocked as it was an MSDN Key, which is rubbish. When i asked her why and stated that it had been bought from a shop, she disconnected the chat! Brilliant!
This software cost about £150!!! and i get this service?? Marvelous.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker! How to Tell
Here's my standard response for MSDN Keys .....
The Key in use is an MSDN Key from a not-for-resale MSDN account. Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)
Please read the following posts.... .................................
The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
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