Old Rich 54434 posts · Joined 2007 Add to quote Only show this user #2 · May 23, 2017 https://www.microsoft.com/en-us/software-download/windows7
S steve 123 Discussion starter 23 posts · Joined 2016 Add to quote Only show this user #3 · May 24, 2017 Thanks Old Rich, it's asking for a retail COA, and I have an OEM licence, can you still help?
Old Rich 54434 posts · Joined 2007 Add to quote Only show this user #4 · May 24, 2017 Did you try your COA?
S steve 123 Discussion starter 23 posts · Joined 2016 Add to quote Only show this user #5 · May 27, 2017 I did try entering the laptop's COA (OEM) but it rejected it.
Old Rich 54434 posts · Joined 2007 Add to quote Only show this user #6 · May 27, 2017 What brand is your laptop?
S steve 123 Discussion starter 23 posts · Joined 2016 Add to quote Only show this user #7 · Jun 1, 2017 It's a Toshiba Satellite
Old Rich 54434 posts · Joined 2007 Add to quote Only show this user #8 · Jun 1, 2017 Have you looked here? Tech Support Forum - Announcements in Forum : Microsoft Support
S steve 123 Discussion starter 23 posts · Joined 2016 Add to quote Only show this user #9 · Jun 2, 2017 Thanks for the info Old Rich.
Old Rich 54434 posts · Joined 2007 Add to quote Only show this user #10 · Jun 2, 2017 Hope you get it sorted!