I am running a Windows Vista desktop computer. I have had it for a couple of years now. It has always been running with just the one administrator account, no other account.
A few days ago I tried to create a new user account. I went onto control panel, add user account, and created a new limited user account.
I then logged of my administrator and tried to logon to the new account. I clicked on the account and it came up with a message saying 'the user profile service failed the logon. User profile can not be loaded.'
I logged back on to administrator, deleted the account and tried again, to the same result.
Then I looked in C: Users. The only account listed was my administrator.
Why is this not working?!?!?
You can create a new user account this way:
Click start, in the search bar type in: netplwiz then press enter, the advance accounts control panel should open
Hm. I wonder if something's stopping you from doing it. If Pat's suggestion doesn't work, open an elevated command prompt (Start>type cmd>right-click>Run as administrator) and enter the following commands, one at a time:
Code:
cd %userprofile%
wevtutil qe Application /c:50000 /rd:true /f:text > %userprofile%\Desktop\ApplicationLog.txt
wevtutil qe System /c:35000 /rd:true /f:text > %userprofile%\Desktop\SystemLog.txt
This will make two .txt files on your Desktop. Attach them to your next post.
I am having exactly the same problem as tasha43 but I am running Windows 7 rather than Vista. Unfortunately Pat Mcgroin's suggestion didn't help so I am attaching the two txt files you called for. Any further suggestions or help would be much appreciated.
Not sure whether the two files uploaded successfully so here they are again in zip format. (I think the uncompressed text files exceeded the upload limit.)
Ad Aware seemws to be having some difficulties.
This isn't likely THE problem but it is A problem.
It turned itself on and off twice in 1 minute as seen below.
Code:
Event[183]:
Log Name: System
Source: Service Control Manager
Date: 2010-02-03T14:42:23.948
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DownHouse
Description:
The Lavasoft Ad-Aware Service service entered the stopped state.
Event[184]:
Log Name: System
Source: Service Control Manager
Date: 2010-02-03T14:42:23.870
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DownHouse
Description:
The Lavasoft Ad-Aware Service service entered the running state.
Event[185]:
Log Name: System
Source: Service Control Manager
Date: 2010-02-03T14:42:16.729
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DownHouse
Description:
The Lavasoft Ad-Aware Service service entered the stopped state.
Event[186]:
Log Name: System
Source: Service Control Manager
Date: 2010-02-03T14:41:41.154
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DownHouse
Description:
The Lavasoft Ad-Aware Service service entered the running state.
Event[187]:
Log Name: System
Source: Service Control Manager
Date: 2010-02-03T14:41:40.888
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DownHouse
Description:
The Lavasoft Ad-Aware Service service entered the stopped state.
I also found these entries in you Application log.
Is your system running a Comodo firewall?
If so try to run with out it and see if anything changes.
The Kservice.exe seems to be a peer to peer player possibly from the BBC Iplayer
Code:
Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft to location C:\Users\TEMP\AppData\Local\Microsoft. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
User Name: DownHouse\Anne-Marie
Computer: DownHouse
Description:
Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.
DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.
User Name: N/A
Computer: DownHouse
Description:
Successful auto update of third-party root certificate:: Subject: <CN=COMODO Certification Authority, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB> Sha1 thumbprint: <6631BF9EF74F9EB6C9D5A60CBA6ABED1F7BDEF7B>.
Log Name: Application
Source: Windows Error Reporting
Date: 2010-02-04T09:04:13.000
Event ID: 1001
Task: N/A
Level: Information
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: DownHouse
Description:
Fault bucket , type 0
Event Name: ServiceHang
Response: Not available
Cab Id: 0
Problem signature:
P1: KService
P2: KService.exe"
P3: 0.0.0.0
P4: 10
P5: 2
P6:
P7:
P8:
P9:
P10:
Log Name: Application
Source: Lavasoft Ad-Aware Service
Date: 2010-02-03T14:42:23.000
Event ID: 0
Task: None
Level: Error
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: DownHouse
Description:
N/A
Give these couple of things a try and see if it changes anything.
Thanks for your suggestions, Pat, but they weren't successful. I turned off Lavasoft AdAware and also the Kservice.exe service but to no avail. I am not using (nor ever have) a Comodo firewall. I am running Kaspersky Internet Security as my firewall/av program.
Best regards.
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