I have Windows Vista SP1, Home premium, 32 bit on my laptop and lately it has been doing a very strange thing. All of a sudden my screen goes completely white, and the only way to get rid of it is to hit the "show desktop" button on my keyboard, then right click the button that has appeared on my taskbar that says "blank page-Internet Explorer", and click "close" from the menu. Why is it doing this? Can anybody help me?
I was talking with people on bleepingcomputer.com about this but we never found an answer. I have ran several recommended scans, and one scan found a trojan and deleted it, however, the blank page is still happening, and with even more frequency than before.
Oh, I also tried updating my video driver (at their instruction) and I'm not positive that I did this correctly, as nothing on the list was actually called a "video" driver, and I'm not completely literate with computers..lol, so I updated something like..NVDIA...or something like that.
Thank you, Karen
I was talking with people on bleepingcomputer.com about this but we never found an answer. I have ran several recommended scans, and one scan found a trojan and deleted it, however, the blank page is still happening, and with even more frequency than before.
Oh, I also tried updating my video driver (at their instruction) and I'm not positive that I did this correctly, as nothing on the list was actually called a "video" driver, and I'm not completely literate with computers..lol, so I updated something like..NVDIA...or something like that.
Thank you, Karen
