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[SOLVED] Windows Live Mail account manual setup

This is a discussion on [SOLVED] Windows Live Mail account manual setup within the Windows 7 Support, Windows Vista Support forums, part of the Tech Support Forum category. Hello, I have been attempting to link all of my emails on windows live mail lately and it looked easy


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Old 01-10-2011, 05:22 PM   #1
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Hello,

I have been attempting to link all of my emails on windows live mail lately and it looked easy for a while. It was until I had to add my Cogeco account to it. The system keeps telling me, when I attempt to run a test message, that it can't locate the incoming and outgoing mail servers. I have even taken the servers declared on their personal website and they do not work.. Here are my current server settings:

incoming mail (POP3): pop.cgocable.ca (initially it was "pop.cogeco.ca")
outgoing mail (SMTP): smtp.cgocable.ca (initially it was "smtp.cogeco.ca")
E-mail username: **********

I have heard of some people checking the box where it says, "my server requires authentication" and they have had some success. I have tried this as well but they require me to re-enter the password and it will not even accept it! I would really appreciate it if someone could point me in the right direction.

Thanks

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Old 01-10-2011, 05:32 PM   #2
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Try cgocable support site - I can't get past their logon screen to view support info on email setup -

Which email software can I use ?

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Old 01-10-2011, 07:00 PM   #3
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Yeah apparently the incoming server is correct on the website. I can receive emails, but I cannot send them (SMTP is incorrect)..
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Old 01-11-2011, 08:03 AM   #4
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So the POP3 server is what it was initially, but the SMTP is not the initial or the current setting.. does anybody have experience linking email accounts using windows live mail?
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Old 01-11-2011, 02:38 PM   #5
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nvm i have it figured out now:

POP3 server: pop.cogeco.ca
SMTP server: smtp.cogeco.ca

the email username does NOT include the domain name, and "my server requires authentication is NOT checked". That should fix it.

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