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[SOLVED] Windows 7 crashing (error details inside)

986 views 4 replies 3 participants last post by  Tomken15 
#1 ·
Hi,
Windows 7 is occasionally crashing on me,
here is the error code it is giving me,

"
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8010A7B060
BCP3: FFFFF80004B243D8
BCP4: FFFFFA8013180B80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\082013-9921-01.dmp
C:\Users\Donal\AppData\Local\Temp\WER-526986-0.sysdata.xml
"
Any help or solutions from the computer gods here would be much appreciated

thanks
 
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#2 ·
Re: Windows 7 crashing (error details inside)

Please read all of the following instructions found here: http://www.techsupportforum.com/for...ons-windows-8-windows-7-and-vista-452654.html

After reading all of the instructions found above post the required logs in a new thread: BSOD, App Crashes And Hangs - Tech Support Forum

Please note that the BSOD team is very busy and will get to you in due time. If you do not get a reply within 72 hours then you may bump the post.

Do not post any logs here!
 
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