Tech Support Forum banner
Status
Not open for further replies.

[SOLVED] Startup Repair cannot repair this computer automatically.

486K views 92 replies 6 participants last post by  Hbestw  
#1 ·
Hi all.

Tried to boot up my computer this morning and was given the message: 'Startup Repair cannot repair this computer automatically.'

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200400
Problem Signature 05: AutoFailover
Problem Signature 06: 13
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

I'm running Windows 7 Professional, installed onto a Crucial M4 SSD.
It won't let me boot in safe mode, and gives the same message.
I have no system restore points.
chkdsk /r doesn't work in command prompt and comes up with: 'The type of the file system is NTFS. Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected.

Would anyone be able to help me resolve this? Thanks a lot.
 
#2 · (Edited)
Re: Startup Repair cannot repair this computer automatically.

Hello,

...chkdsk /r doesn't work in command prompt and comes up with: 'The type of the file system is NTFS. Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected...
Try chkdsk c: /r /x (/x forces dismount of the drive).

If the chkdsk scan runs but does not fix the issue, then please go back to the Command Prompt and enter sfc /scannow. Reboot once finished to see if it has fixed your issue.
 
#3 · (Edited)
Re: Startup Repair cannot repair this computer automatically.

Hello,

Please go back to the Command Prompt and enter sfc /scannow. Reboot once finished to see if it has fixed your issue.
'Beginning system scan. This process will take some time.'

Then it popped up with:
'There is a system repair pending which requires a reboot to complete. Restart Windows and run sfc again.'

I rebooted and tried again, but it came up with the same message.

chkdsk c: /r /x reeled off a load of information. Would it help if I typed it all here?
 
#6 · (Edited)
Re: Startup Repair cannot repair this computer automatically.

It doesn't look like chkdsk found anything problematic.

What happens when you attempt to boot to normal mode?

Can you mash the f8 key when the PC starts the boot process, if a black screen with white lettering comes up select "Disable automatic restart on system failure".

If you are unable to get to this point we will want to test your hardware.

Please report back once you have tried this!:smile:
 
#7 ·
Re: Startup Repair cannot repair this computer automatically.

What happens when you attempt to boot to normal mode?

Can you mash the f8 key when the PC starts the boot process, if a black screen with white lettering comes up select "Disable automatic restart on system failure".

If you are unable to get to this point we will want to test your hardware.

Please report back once you have tried this!:smile:
I can get the Advanced Boot Options menu, yeah. Hitting 'Disable automatic restart on system failure' doesn't seem to make any difference, as I get taken to the same menu as I would if I booted normally. Booting normally brings me to a screen that says 'Startup Repair - Windows cannot repair this computer automatically', and then gives me the option to either send information about the problem to Windows or don't send, then shuts down the computer.
 
#12 ·
Re: Startup Repair cannot repair this computer automatically.

In the Command Prompt, please enter and share the output from the following two commands:

DISKPART then list volume.
DISKPART gives:
Microsoft DiskPart version 6.1.7600
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: MININT-S1KBR29

list volume gives:

Volume Ltr Label Fs Type Size Status Info
Volume 0 F DVD-ROM 0 B No Media
Volume 1 C System Rese NTFS Partition 100MB Healthy
Volume 2 E SSD NTFS Partition 59GB Healthy
Volume 3 D HD NTFS Partition 1863GB Healthy
 
#11 ·
Re: Startup Repair cannot repair this computer automatically.

OK, sounds like you may have a corruption in the registry or possibly some issues with the HDD. As it doesn't look like the PC is BSODing or anything.

Please see this info provided by Jenae from the thread: http://www.techsupportforum.com/forums/f217/unable-to-boot-762697.html

Hi, you might be lucky and the registry backup's might work you will need a copy of the Vista OS dvd and boot from it, may have to access BIOS and set first boot device to cd rom.

• Boot from Vista DVD
• Get in to WINRE (repair your computer) option.
• Open command prompt
• Enter the following commands to fix the issue.
We need to determine what OS the RE assigned a drive letter to (not always C) so at the x sources prompt type:- bcdedit |find “osdevice” press enter (use the returned OS drive letter in the following cmds (assume C:).

NOTE:- Do not retype C:\windows\system32\ if that is the prompt just the rest of the cmd (config, config> ren default default old....etc)

C:
cd windows\system32\config
C:\windows\system32\config>ren default default.old
C:\windows\system32\config>ren sam sam.old
C:\windows\system32\config>ren security security.old
C:\windows\system32\config>ren software software.old
C:\windows\system32\config>ren system system.old

C:\windows\system32\config>cd regback

C:\windows\system32\config\regback>copy default c:\windows\system32\config
C:\windows\system32\config\regback>copy sam c:\windows\system32\config
C:\windows\system32\config\regback>copy security c:\windows\system32\config
C:\windows\system32\config\regback>copy software c:\windows\system32\config
C:\windows\system32\config\regback>copy system c:\windows\system32\config

Try to restart into normal mode, let us know how you get on.
You will need a bootable OS disk (ie. Windows 7/ Vista) - preferably the same OS that you are currently running.
 
#19 ·
Re: Startup Repair cannot repair this computer automatically.

OK, sounds like you may have a corruption in the registry or possibly some issues with the HDD. As it doesn't look like the PC is BSODing or anything.

Please see this info provided by Jenae from the thread: http://www.techsupportforum.com/forums/f217/unable-to-boot-762697.html



You will need a bootable OS disk (ie. Windows 7/ Vista) - preferably the same OS that you are currently running.
Lethorio please see my post about rolling back your registry hives above with the steps provided by Jenae, it doesn't sound like this is an issue with system files, and if it is we can verify another way. The above steps are essentially a manual system restore.
 
#16 ·
Re: Startup Repair cannot repair this computer automatically.

Sorry, but what do you mean by a list of options? If the scan has run successfully, it should say "Beginning system scan" and should finish with output of the scan?
It popped up with:

Microsoft DiskPart version 6.1.7600

ACTIVE
ADD
ASSIGN
ATTIRUBTES
ATTACH
AUTOMOUNT
BREAK
CLEAN
COMPACT
CONVERT
CREATE
DELETE
DETAIL
DETACH
EXIT
EXTEND
EXPAND
FILESYSTEM
FORMAT
GPT
HELP
IMPORT
INACTIVE
LIST
MERGE
ONLINE
OFFLINE
RECOVER
REM
REMOVE
REPAIR
RESCAN
RETAIN
SAN
SELECT
SETID
SHRINK
UNIQUEID
 
#20 · (Edited)
Re: Startup Repair cannot repair this computer automatically.

That's unfortunate.

Definitely take a look at what ganjeii suggests, as it has a good chance of fixing the issue.

However, it might be an idea to run chkdsk again, but this time, with the drive letter changed and using the /f flag instead of /r chkdsk e: /f /x.
 
#25 · (Edited)
Re: Startup Repair cannot repair this computer automatically.

no, when it boots to startup repair, after it finishes and says that it can't repair the issues, select the "View advanced options for system recovery and support" link.

Image


The link should bring you to a screen that looks like this:
Image


This should allow you to load a command prompt. If you can get there, follow the steps to roll back the registry.
 
#26 ·
Re: Startup Repair cannot repair this computer automatically.

Yeah, I can get to the cmd through that. The steps really don't seem to be working though.

bcdedit \find "osdevice" doesn't seem to return anything.
bcdedit on its own gives some information back. Would you like me to type it for you? Thanks.
 
#27 ·
Re: Startup Repair cannot repair this computer automatically.

Thats ok, don't worry about typing the bcdedit stuff. We have identified your OS partition as E: so please just use E: in place of the C:\ that is referenced in the fix provided by Jenae.
 
#28 · (Edited)
Re: Startup Repair cannot repair this computer automatically.

Thats ok, don't worry about typing the bcdedit stuff. We have identified your OS partition as E: so please just use E: in place of the C:\ that is referenced in the fix provided by Jenae.
Okay, so this is what I've done:

Code:
E:
cd windows\system32\config
E:\windows\system32\config>ren default default.old
E:\windows\system32\config>ren sam sam.old
E:\windows\system32\config>ren security security.old
E:\windows\system32\config>ren software software.old
E:\windows\system32\config>ren system system.old

E:\windows\system32\config>cd regback

E:\windows\system32\config\regback>copy default E:\windows\system32\config
E:\windows\system32\config\regback>copy sam E:\windows\system32\config
E:\windows\system32\config\regback>copy security E:\windows\system32\config
E:\windows\system32\config\regback>copy software E:\windows\system32\config
E:\windows\system32\config\regback>copy system E:\windows\system32\config
I tried rebooting and I'm brought to the same screen, so it doesn't appear to have fixed anything.
 
#29 · (Edited)
Re: Startup Repair cannot repair this computer automatically.

Please enter the following commands into command line:

1. bootrec /fixboot
2. bootrec /fixmbr
3. bootrec /rebuildBCD (If this option detects Windows installations as asks to "add them to boot list" enter "y"

The screen should look similar to below:

Image


Restart the machine and try to boot to Windows.
 
#30 ·
Re: Startup Repair cannot repair this computer automatically.

Please enter the following commands into command line:

1. bootrec /fixboot
2. bootrec /fixmbr
3. bootrec /rebuildBCD (If this option detects Windows installations as asks to "add them to boot list" enter "y"

The screen should look similar to below:

Image


Restart the machine and try to boot to Windows.
After bootrec /rebuildBCD, mine says:

Scanning all disks for Windows installations.
Please wait, since this may take a while...
Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.


Rebooting gave the same screen as before.
 
#32 ·
Re: Startup Repair cannot repair this computer automatically.

Ok lets try this, at a command prompt enter the following:

1. E:
2. dir

do you see a folder named "Boot"?
E:\>dir
Volume in drive E is SSD
Volume Serial Number is 8C8C-E11C
Directory of E:\
06/10/2012 02:06AM 56,418 aaw7boot.log
12/21/2012 08:40 AM <DIR> Crash
09/06/2011 06:09 AM <DIR> Intel
10/13/2012 12:11 PM <DIR> PerfLogs
09/06/2011 12:09 PM <DIR> Program Files
12/16/2013 05:22 AM <DIR> Program Files (x86)
09/06/2011 06:13 AM <DIR> RaidTool
09/06/2011 06:10 AM <DIR> 2,140 RHDSetup.log
01/22/2012 01:39 PM 7,954 shared.log
09/06/2011 06:03 AM <DIR> Users
12/22/2013 04:42 AM <DIR> Windows

3 Files(s) 66,512 bytes
8 Dir(s) 2,473,840,640 bytes free
 
#35 ·
Re: Startup Repair cannot repair this computer automatically.

Hmmm ok last one to try is D: enter.

1. D:
2. dir

We are trying to locate the boot folder containing your BCD file. Once we find that we can re-name it to bcd.old and rebuild it with bootrec /rebuildBCD
 
#36 ·
Re: Startup Repair cannot repair this computer automatically.

Hmmm ok last one to try is D: enter.

1. D:
2. dir

We are trying to locate the boot folder containing your BCD file. Once we find that we can re-name it to bcd.old and rebuild it with bootrec /rebuildBCD
That brought up a lot of stuff. I think most of this stuff are things on my hard drive rather than my SSD. What would the boot folder be called?
 
#40 ·
Re: Startup Repair cannot repair this computer automatically.

Ok, now when I boot, I get a black screen saying:

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your Windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

File: \windows\System32\Drivers\aswVmm.sys
Status: 0xc0000221
Info: Windows failed to load because a critical system river is missing, or corrupt.
 
#41 ·
Re: Startup Repair cannot repair this computer automatically.

I have avast antivirus and updated it yesterday. After searching \windows\System32\Drivers\aswVmm.sys on Google, it seems it may have had something to do with the crashes I'm having. Is this a possibility?
 
#42 ·
Re: Startup Repair cannot repair this computer automatically.

aha! Yes the AV update seems to be the cause, I have seem this happen with Avast/ AVG before.

From a command prompt type: regedit

does this pull up the registry editor?
 
#44 ·
Re: Startup Repair cannot repair this computer automatically.

try mashing f8 on startup to get to the "launch startup repair" option. If that doesn't work, you may have to physically power off your PC with the power button a couple times until you get the launch startup repair option.
 
Status
Not open for further replies.
You have insufficient privileges to reply here.