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[SOLVED] HELP PLEASE!! Windows could not search for updates

This is a discussion on [SOLVED] HELP PLEASE!! Windows could not search for updates within the Windows 7 Support, Windows Vista Support forums, part of the Tech Support Forum category. On my parents PC, which is running the Vista OS, when I try to get Windows updates I get this


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Old 09-20-2009, 09:29 AM   #1
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On my parents PC, which is running the Vista OS, when I try to get Windows updates I get this message and error code:

Windows Update could not search for new updates. Code: 80080005

Anyone have any ideas??

I have done a full scan with McAfee VirusScan 2009 (with up to date defs), and a full Spybot search for spyware. Both return no problems.

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Old 09-20-2009, 09:38 AM   #2
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Take a look here for more information on troubleshooting that issue. Seems like you're not alone.

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Old 09-25-2009, 10:59 AM   #3
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I have not had any luck so far with the options found in that thread. Anyone have anymore ideas? I did a registry cleaning a while back with CC Cleaner. Could this have caused it?
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Old 09-25-2009, 11:11 AM   #4
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Hi -

I would remove McAfee. Its personal firewall is infamous for blocking Windows Updates. McAfee's competitiors do the same.

Un-install McAfee using the McAfee Removal Tool (MRT) - http://download.mcafee.com/products/...tches/MCPR.exe

Download the McAfee Removal Tool (MRT); save to desktop. Then go to desktop, RIGHT-click on the MRT icon and select Run as Administrator. When complete - re-boot.

Reset the Windows Firewall to its default settings -
START | type FirewallSettings.exe into the start search box | click on FirewallSettings.exe above | select the Advanced Tab | click on "Restore Defaults" | Click Apply, OK

Use AVG for a/v if you wish - http://free.avg.com/download-avg-ant...s-free-edition


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Old 09-25-2009, 03:52 PM   #5
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You really think it could be McAfee huh? I use it on two other XP PC's and have had great luck, but this particular one is Vista, maybe that makes a difference?
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Old 09-25-2009, 05:06 PM   #6
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Tried it and disabling the McAfee personal firewall and restoring firewall defaults does not help.

I noticed under the list of installed updates that the most recent one, SP2 for Vista, is listed as "failed". This may be my whole problem??

Can I use system restore using a restore point that is older than the atempted SP2 Vista update?

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