Go Back   Tech Support Forum > Microsoft Support > Windows Vista/Windows 7 Support

        
Join Tech Support Forum Today

Closed Thread
 
Thread Tools Search this Thread


Old 06-26-2012, 04:05 AM   #1
Registered Member
 
Join Date: Dec 2008
Location: Europe
Posts: 91
OS: Windows 7


[SOLVED] Can't install Ad-Aware

Hi, I wanted to install several times already lavasoft's ad-aware on a laptop (x86, Windows 7, HP). I first downloaded the Ad-Aware installer, then I clicked on it, and it started to download something which apparently started the installation, asked for language options etc. This so far worked well in any other computers. But here when it asks for reboot, and I reboot, the software is not there! There is no "C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-Aware.exe" There is not even a Lavasoft folder anywhere in the hidden and system folders. So, ad-aware installation makes no effect. I can't install the software. Any idea?
Cheers

__________________
akofalvi is offline  
Old 06-26-2012, 04:09 AM   #2
Volunteer
 
Babbzzz's Avatar
 
Join Date: Jul 2011
Location: India
Posts: 3,558
OS: Windows XP SP3/7 SP1, Mountain Lion


Re: Can't install Ad-Aware

Hey akofalvi

Are you using the paid version or the free version of Ad-Aware? Also, what other security programs do you have installed on your computer?

Babbzzz is offline  
Old 06-26-2012, 04:22 AM   #3
Enthusiast
 
Join Date: Aug 2004
Location: England, UK
Posts: 4,525
OS: Windows 7 x86 SP1


Re: Can't install Ad-Aware

On Lavasoft's own support forum it's clear that others are having the same problem with the latest Ad-Aware version - most notably on 64-bit Windows 7.

One of those affected was able to solve the problem by first running Windows "System File Checker" which presumably fixed something that wasn't right.

Open a command-prompt window and type SFC /SCANNOW
__________________
pip22 is offline  
Old 06-26-2012, 03:38 PM   #4
Microsoft MVP
Microsoft Support Visiting Expert
BSOD Kernel Dump Analyst
 
JMH3143's Avatar

Microsoft Most Valuable Professional
 
Join Date: Jun 2012
Posts: 774
OS: Win 7 Ultimate 64-bit. SP1.


Send a message via Skype™ to JMH3143
Re: Can't install Ad-Aware

akofalvi

* Have you addressed your query to the Lavasoft Forum?

* When your current problem has been addressed / resolved to your satisfaction I would suggest you consider Malwarebytes {free or Pro}

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

* What other Security Software is on your system?
__________________

MS MVP
Dyami & Wanikiya
Team ZigZag
JMH3143 is offline  
Old 06-26-2012, 04:00 PM   #5
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 21,840
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX

My System

Re: Can't install Ad-Aware

You may try and pursue installing Ad Aware but the software is not very effective these days. It has been eclipsed with software that does a much better job. JMH3143 said, we suggest using Malwarebytes for Malware removal. What is your Anti-Virus software?
spunk.funk is offline  
Old 06-26-2012, 04:10 PM   #6
Moderator
- Microsoft Support
 
jenae's Avatar
 
Join Date: Jun 2008
Location: Sydney
Posts: 4,839
OS: XP, Vista, Seven, & a whole host you would never have heard of.


Re: Can't install Ad-Aware

Hi, yes please take the advice MalwareBytes would serve you better.
__________________

jenae is offline  
Old 06-27-2012, 12:19 AM   #7
Registered Member
 
Join Date: Dec 2008
Location: Europe
Posts: 91
OS: Windows 7


Re: Can't install Ad-Aware

OK, thank you all for the precious help. I will do these. Cheers, have a nice day!
__________________
akofalvi is offline  
Old 06-27-2012, 01:35 PM   #8
Microsoft MVP
Microsoft Support Visiting Expert
BSOD Kernel Dump Analyst
 
JMH3143's Avatar

Microsoft Most Valuable Professional
 
Join Date: Jun 2012
Posts: 774
OS: Win 7 Ultimate 64-bit. SP1.


Send a message via Skype™ to JMH3143
Re: [SOLVED] Can't install Ad-Aware

Good luck & safe surfing!

__________________

MS MVP
Dyami & Wanikiya
Team ZigZag
JMH3143 is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Office 2010 ProPlus Will Not Install! PLEASE HELP! Baasha Microsoft Office support 2 04-27-2012 11:08 AM
Unable to install Drivers smaartpradeep Video Card Support 3 07-11-2011 06:25 PM
my pc wont boot windows 2008 install disk carmina917 Windows NT/2000/2003 Server/2008 Server 1 06-24-2011 12:55 PM
Unbelievable SLOW install of Win XP Pro on very old laptop (12 hours and counting ... 7stone Windows XP Support 5 04-09-2011 02:14 AM

Post a Question




All times are GMT -7. The time now is 07:32 AM.


Copyright 2001 - 2012, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security