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[SOLVED] Cannot Save in Photoshop or Paint (Has Stopped Working)

5.6K views 3 replies 2 participants last post by  jcgriff2  
#1 ·
Hey all, thanks ahead of time for taking a look!

I've had this problem with Adobe Photoshop Extended (CS4 Version 11.0) and Microsoft Paint for about a month now. Anytime I try to "save" or "save as" with either of these programs, Vista produces the "[Photoshop or Paint] has stopped working - Windows is checking for a solution" error. It then, after maybe 15 seconds or so, says "[Photoshop or Paint] has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

This happens when I try to save ANYTHING on either of these programs, but it is restricted to only these two programs. Everything else, including all Microsoft Office software and even irfanview, which is another image editing software, work flawlessly. I do not believe that I downloaded any software prior to this problem. I've searched all over the internet for a solution but I can only find people having trouble saving as JPGs, but I cannot save at all with these programs, normally I can find someone who has solved the same problem and I follow their steps but this has absolutely stumped me. Any help would be GREATLY appreciated!!!!!!

I know that some of these have no correlation to the actual issue, but I figured it's worth a shot. Here's all that I've tried to fix it -
-Reinstalled Photoshop
-Complete System Virus Scan via ESET NOD32 4.0.437.0
-Complete System Virus Scan via AVAST Pro Antivirus 100305-0
-Disk Check via Command Prompt
-Updated NVIDIA GeForce GT120 Graphics Driver
-Complete Registry Clean via Tuneup Utilities 2010
-Registry Defragment via Tuneup Utilities 2010
-Hard drive Defragment via Vista and Tuneup Utilities 2010

Computer Specs -
Gateway LX6810
Windows Vista Home Premium (64 Bit) Service Pack 2
Intel® Core™2 Quad Processor Q8200 (2.33GHz, 1333MHz FSB, 4MB L2 cache)
Memory 8192MB 800MHz DDR2 Dual Channel Memory (4 x 2048MB Modules)
Hard Drive 640GB 7200RPM SATA II hard drive with 16MB Cache
Chassis Premium Tower Desktop with Media Control Interface
Video NVIDIA® GeForce® GT120 Graphics with 1GB DDR2 Total Video Memory
Audio 8-Channel (7.1) High Definition Audio with Dolby Home Theater® Sound
Memory Capacity Maximum 8GB
Modem 56K ITU V.92 ready Fax/Modem (RJ-11 port)
Motherboard Systemboard with NVIDIA® nForce® 720i Chipset (MCP7A-D)
Network 10/100/1000 Gigabit Ethernet LAN (RJ-45 port)
Optical Drive 18X DVD +/- RW Super Multi-Format Dual Layer Drive featuring Labelfash™ Technology7
Power Supply 400W Power Supply

Thanks again!
 
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