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02-03-2010, 01:00 PM
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#1
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Registered Member
Join Date: Dec 2008
Posts: 48
OS: Windows 7 Professional
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[SOLVED] Cannot Access Libraries Library-MS Problem
Hi, this happened overnight and I have no clue why. My Documents, Music, Pictures, and Videos folder all have been replaced with x.library-ms names. I have tried looking on the internet and right clicking Libraries than clicking Restore default libraries but that does not work. Also I have tried error-checking the drive / registry cleaners (CCleaner) but no success.
If anyone can provide any or suggestions please do, this is extremely annoying.
My build is:
OS: Windows 7 Professional
HD: 1 TB WDC
GPU: 2x EVGA GTX280 (SLI)
MB: Asus Striker II Extreme
SOUND: SupremeFX II
PS: Antec TPQ 1000W
CPU: Intel Quad Core Q9550 ( OC'd to 3.5ghz )
MEM: 4x 1 GB Kingston 1333mhz
Here is a picture of exactly what is happening:
`
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03-16-2010, 02:43 AM
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#2
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Registered Member
Join Date: Mar 2010
Posts: 3
OS: w7
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Re: Cannot Access Libraries Library-MS Problem
I also have this problem, has anyone idea how to resolve this?
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03-16-2010, 04:18 AM
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#3
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Team Manager, Microsoft Support Microsoft MVP BSOD Kernel Dump Expert

Join Date: Sep 2007
Location: New Jersey, USA
Posts: 29,598
OS: Windows 8,7 + Windbg :)
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Re: Cannot Access Libraries Library-MS Problem
Hi -
The names you are seeing are the actual library names located in the folder below:
Code:
Volume in drive C is Windows 7 x64
Volume Serial Number is AEC1-A506
Directory of C:\Users\PalmDesert7\AppData\Roaming\Microsoft\Windows\Libraries
03/11/2010 12:43 <DIR> .
03/11/2010 12:43 <DIR> ..
11/06/2009 19:00 274 desktop.ini
11/06/2009 19:00 3,575 Documents.library-ms
03/11/2010 12:43 3,532 Music.library-ms
03/11/2010 12:43 3,567 Pictures.library-ms
03/11/2010 12:43 5,113 Videos.library-ms
5 File(s) 16,061 bytes
2 Dir(s) 74,315,395,072 bytes free
`
I know you mentioned trying to restore defaults, but did you try this -
RIGHT-click on the "libraries" itself in the left side of the window, "restore default libraries" or did you right-click on each one and "restore defaults"?
Also, I don't see "Desktop", username, others...
Regards. . .
jcgriff2
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05-09-2010, 11:18 PM
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#4
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Registered Member
Join Date: Mar 2010
Posts: 3
OS: w7
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Re: Cannot Access Libraries Library-MS Problem
I did that first, no help. Still shows only white papers on icons. Any other solutions? Is installing W7 the only way to get this right?
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05-16-2010, 01:15 PM
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#5
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Registered Member
Join Date: May 2010
Posts: 1
OS: w 7
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Re: Cannot Access Libraries Library-MS Problem
I have the samen problem
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05-16-2010, 08:01 PM
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#6
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Microsoft MVP

Join Date: Mar 2009
Location: Portland, OR
Posts: 3,123
OS: MS-Dos 6.22 - Win7
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Re: Cannot Access Libraries Library-MS Problem
This can be caused by the file association for Library-ms files being corrupted.
Download the attached Libraryfix_Win7.zip file.
To extract the file from the ZIP archive, double click on the downloaded file to open it, then drag the .reg file to your desktop.
Double click it to merge into the registry.
Note, you may get a message that Not all data was successfully written to the Registry. Some keys are open by the system or other processes. Hopefully the keys that can't be written are not the ones that are corrupted.
I was able to delete all the keys, then got that error importing, but all of the keys were present.
__________________
Microsoft MVP - Windows Expert - Consumer
Of course I know all the answers; I just don't always match the answers to the right questions.
Rated R for Violence -- When your PC flies through a window, that's violent, right?
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05-24-2010, 01:52 AM
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#7
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Registered Member
Join Date: Mar 2010
Posts: 3
OS: w7
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Re: Cannot Access Libraries Library-MS Problem
Thanks TheOutcaste, this worked like a charm! Now everything is like it should be. Thanks a lot!
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07-16-2010, 11:22 PM
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#8
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Registered Member
Join Date: Jul 2010
Posts: 3
OS: win7 starter
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Re: Cannot Access Libraries Library-MS Problem
that didn't work for me I have win7 starter
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07-17-2010, 03:07 AM
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#9
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Registered Member
Join Date: Jul 2010
Posts: 3
OS: win7 starter
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Re: Cannot Access Libraries Library-MS Problem
I fixed it with Registry Fix7
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07-17-2010, 05:03 AM
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#10
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Moderator - Microsoft Support
Join Date: Jun 2008
Location: Sydney
Posts: 4,836
OS: XP, Vista, Seven, & a whole host you would never have heard of.
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Re: Cannot Access Libraries Library-MS Problem
Hi, we have had this problem before and the fix from Outcaste will reset the registry defaults. There are some 23-24 of them from memory. NO WAY could a reg cleaner achieve this so Registry Fix7 is not at all responsible for your fix it is simply impossible for a reg cleaner to do this.. nice try, however no cigar.
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07-19-2010, 04:15 AM
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#11
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Registered Member
Join Date: Jul 2010
Posts: 2
OS: windows 7
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Re: Cannot Access Libraries Library-MS Problem
Hi,
i just had the exact same problem with my Library-ms folder.
the folder icons looked exactly the same as the picture.
i spent hours looking on the net and all anyone could tell me was to restore the defult library. so i tried the restore and nothing happened.
found this page and followed the library fix posted by TheOutcaste and it worked like magic.
just wanted to say thanks.
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07-20-2010, 01:47 AM
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#12
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Registered Member
Join Date: Jul 2010
Posts: 3
OS: win7 starter
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Re: Cannot Access Libraries Library-MS Problem
Its not just a reg cleaner it also repairs and yes it did fix my problem.
Nothing else worked.
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07-21-2010, 09:05 PM
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#13
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Registered Member
Join Date: Jul 2010
Posts: 3
OS: Windows 7
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Re: Cannot Access Libraries Library-MS Problem
I tried the reg fix and did get the "Not all data was successfully written to the Registry. Some keys are open by the system or other processes" message. But I still did not recover my original library folders. What do I try next?
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07-22-2010, 10:14 AM
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#14
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Registered Member
Join Date: Jul 2010
Posts: 1
OS: Windows 7
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Re: Cannot Access Libraries Library-MS Problem
I swear , I'm really happy.I did what you told me but didnt show any change then i downloaded http://www.pctools.com/registry-mech...oad/?src=lp_rm then
I restarted my pc. THEN IT WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!
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07-22-2010, 04:53 PM
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#16
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Microsoft MVP

Join Date: Mar 2009
Location: Portland, OR
Posts: 3,123
OS: MS-Dos 6.22 - Win7
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Re: Cannot Access Libraries Library-MS Problem
Quote:
Originally Posted by acaputi
I tried the reg fix and did get the "Not all data was successfully written to the Registry. Some keys are open by the system or other processes" message. But I still did not recover my original library folders. What do I try next?
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Click Start, type cmd, when cmd.exe appears in the list, right click it and click Run as administrator
Type the following and press Enter
regsvr32 /i %systemroot%\system32\shell32.dll
You should get a popup with this message:
DllRegisterServer and DllInstall in C:\Windows\system32\shell32.dll succeeded.
( C:\Windows may be different on your system depending on the Drive and folder name Windows is installed on)
Reboot, see if that helped any.
If not, let's take a look at what the current settings in the registry are, see if one is missing or incorrect.
Copy the text in the following code block into Notepad.
Save it on the desktop as Query.cmd. Be sure to change the Save as Type: box to All Files when saving.
Code:
Set _file=%userprofile%\Desktop\Query.txt
> "%_file%" Echo [CODE]
>> "%_file%" Reg Query "HKLM\SOFTWARE\Classes\.library-ms" /s
>> "%_file%" Reg Query "HKLM\SOFTWARE\Classes\CLSID\{a5a3563a-5755-4a6f-854e-afa3230b199f}" /s
>> "%_file%" Reg Query "HKLM\SOFTWARE\Classes\LibraryFolder" /s
>> "%_file%" Reg Query "HKLM\SOFTWARE\Classes\SystemFileAssociations\.library-ms" /s
>> "%_file%" Reg Query "HKCU\SOFTWARE\Classes\.library-ms" /s
>> "%_file%" Reg Query "HKCU\SOFTWARE\Classes\CLSID\{a5a3563a-5755-4a6f-854e-afa3230b199f}" /s
>> "%_file%" Reg Query "HKCU\SOFTWARE\Classes\LibraryFolder" /s
>> "%_file%" Reg Query "HKCU\SOFTWARE\Classes\SystemFileAssociations\.library-ms" /s
>> "%_file%" Reg Query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.LIBRARY-MS" /s
>> "%_file%" Echo [/CODE]
Start Notepad "%_file%"
Exit
Double click the file to run it. It will create a file named Query.txt on the Desktop and open it in Notepad. Copy and paste the text into your next reply.
__________________
Microsoft MVP - Windows Expert - Consumer
Of course I know all the answers; I just don't always match the answers to the right questions.
Rated R for Violence -- When your PC flies through a window, that's violent, right?
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07-23-2010, 08:15 AM
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#17
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Registered Member
Join Date: Jul 2010
Posts: 3
OS: Windows 7
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Re: Cannot Access Libraries Library-MS Problem
OK, here's what it showed:
Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.library-ms
Content Type REG_SZ application/windows-library+xml
(Default) REG_SZ LibraryFolder
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.library-ms\ShellNew
Handler REG_SZ {c7ca6167-2f46-4c4c-98b2-c92591368971}
NullFile REG_SZ
IconPath REG_EXPAND_SZ %SystemRoot%\System32\imageres.dll,-1001
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.library-ms\ShellNew\Config
IsFolder REG_SZ
IsOptIn REG_SZ
NoEmptyFile REG_SZ
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{a5a3563a-5755-4a6f-854e-afa3230b199f}
(Default) REG_SZ Library Folder
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{a5a3563a-5755-4a6f-854e-afa3230b199f}\Implemented Categories
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{a5a3563a-5755-4a6f-854e-afa3230b199f}\Implemented Categories\{00021490-0000-0000-C000-000000000046}
(Default) REG_SZ Browsable Shell Extension
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{a5a3563a-5755-4a6f-854e-afa3230b199f}\InProcServer32
(Default) REG_EXPAND_SZ %SystemRoot%\system32\shell32.dll
ThreadingModel REG_SZ Both
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{a5a3563a-5755-4a6f-854e-afa3230b199f}\ShellFolder
Attributes REG_DWORD 0xf0800048
HasNavigationEnum REG_SZ
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{a5a3563a-5755-4a6f-854e-afa3230b199f}\ShellNew
Handler REG_SZ {c7ca6167-2f46-4c4c-98b2-c92591368971}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{a5a3563a-5755-4a6f-854e-afa3230b199f}\ShellNew\Config
IsFolder REG_SZ
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder
(Default) REG_SZ Library Folder
NeverShowExt REG_SZ
NoOpenWith REG_SZ
IncludeShare REG_SZ
IncludeSync REG_SZ
CanRecursivelySearch REG_SZ
NoPreviousVersions REG_SZ
FriendlyTypeName REG_SZ @shell32.dll,-34560
EditFlags REG_DWORD 0x100000
DefaultDropEffect REG_DWORD 0x4
TileInfo REG_SZ prop:System.ItemTypeText
ExtendedTileInfo REG_SZ prop:System.ItemTypeText
InfoTip REG_SZ prop:System.ItemTypeText;System.DateModified
PreviewDetails REG_SZ prop:System.DateModified;*System.SharedWith
FullDetails REG_SZ prop:System.ItemNameDisplay;System.ItemTypeText;System.DateModified;*System.SharedWith
NoJumpListPathTooltip REG_SZ
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\background
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\background\shellex
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\background\shellex\ContextMenuHandlers
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\background\shellex\ContextMenuHandlers\New
(Default) REG_SZ {D969A300-E7FF-11d0-A93B-00A0C90F2719}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\background\shellex\ContextMenuHandlers\Sharing
(Default) REG_SZ {f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\CLSID
(Default) REG_SZ {a5a3563a-5755-4a6f-854e-afa3230b199f}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\DefaultIcon
(Default) REG_SZ %SystemRoot%\System32\imageres.dll,-8
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\shellex
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\shellex\ContextMenuHandlers
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\shellex\ContextMenuHandlers\LibraryFolder
(Default) REG_SZ {0af96ede-aebf-41ed-a1c8-cf7a685505b6}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\shellex\IconHandler
(Default) REG_SZ {14074e0b-7216-4862-96e6-53cada442a56}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\shellex\LibraryDescriptionHandler
(Default) REG_SZ {fe5afcf2-e681-4ada-9703-ef39b8ecb9bf}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\shellex\PropertySheetHandlers
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\shellex\PropertySheetHandlers\{66275315-bfa5-451b-88b6-e56ebc8d9b58}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\shellex\SharingHandler
(Default) REG_SZ {fe5afcf2-e681-4ada-9703-ef39b8ecb9bf}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\shellex\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}
(Default) REG_SZ {9DBD2C50-62AD-11D0-B806-00C04FD706EC}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LibraryFolder\shellex\{e357fccd-a995-4576-b01f-234630154e96}
(Default) REG_SZ {9DBD2C50-62AD-11D0-B806-00C04FD706EC}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.LIBRARY-MS\OpenWithList
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.LIBRARY-MS\OpenWithProgids
LibraryFolder REG_NONE
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07-23-2010, 08:50 AM
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#18
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Registered Member
Join Date: Jul 2010
Posts: 3
OS: Windows 7
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Re: Cannot Access Libraries Library-MS Problem
Hi.
When I first tried the
Click Start, type cmd, when cmd.exe appears in the list, right click it and click Run as administrator
Type the following and press Enter
regsvr32 /i %systemroot%\system32\shell32.dll
procedure, I got the message "To register a module, you must provide a binary name". I just decided that I may have mistyped something, so I just copied and pasted your instructions and voila, all is working again. Thanks so much.
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07-24-2010, 10:34 PM
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#19
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Microsoft MVP

Join Date: Mar 2009
Location: Portland, OR
Posts: 3,123
OS: MS-Dos 6.22 - Win7
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Re: Cannot Access Libraries Library-MS Problem
You're Welcome, glad that did the trick!
All the entries look just like they are supposed to, so sounds like there was a problem with an entriy not included in the above registry fix.
If your issue has been resolved you can mark this thread Solved by using the Thread Tools at the Top Right of this thread (above the first post)
Jerry
__________________
Microsoft MVP - Windows Expert - Consumer
Of course I know all the answers; I just don't always match the answers to the right questions.
Rated R for Violence -- When your PC flies through a window, that's violent, right?
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07-25-2010, 03:36 AM
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#20
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Registered Member
Join Date: Jul 2010
Posts: 1
OS: Windows 7 Professional
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Re: Cannot Access Libraries Library-MS Problem
Hi,
I had the same problem last night. No success either with restoring defaults or launching LibraryFix_Win7.reg, but the steps outlined by The Outcaste worked for me:
Quote:
Click Start, type cmd, when cmd.exe appears in the list, right click it and click Run as administrator
Type the following and press Enter
regsvr32 /i %systemroot%\system32\shell32.dll
You should get a popup with this message:
DllRegisterServer and DllInstall in C:\Windows\system32\shell32.dll succeeded.
( C:\Windows may be different on your system depending on the Drive and folder name Windows is installed on)
Reboot, see if that helped any.
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After rebooting, Libraries icons were OK again.
Thanks to this forum for the precious help.
[Windows 7 Professional]
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