slow response

sir_wob9 · 03-29-2012, 12:22 PM

I have to click on everything 5,6,7,10 times to get it to open/close.

Things done so far:
empty temp net files/cookies
wipe free space
defrag
clean registry
system restore
virus scan
reboot virus scan
change from Firefox to Opera

My System:
Vista SP2, 32-bit

**JackBauer_24** · 03-29-2012, 12:27 PM

Hello! What is the make and model of your machine?

Running registry cleaners is a bad idea they can cause more problems than they solve and can make things worse.

How many browser windows or tabs do you have open at a time?
How much RAM do you have installed?

jo-briggs · 03-29-2012, 12:57 PM

Mouse or touch-pad? If mouse have you tried a different one? If touch-pad have you reinstalled/updated drivers?

Have you run a Malware scan as advised by the forum?

sir_wob9 · 03-30-2012, 01:22 AM

answering 2 questions at once.....first:it's an E-machine ET 1161-01 1.0 RAM and never more than 1 browser open.....second: not mouse, sorry,....curser, I have run a malware scan, helped but did not alliviate the problem...checked drivers, all updated, not sure how to uninstall/re-install drivers... it's a new laser mouse and has worked fine for 3 months til 2 days ago, also I know how to uninstall drivers not sure how re-install

**Tomken15** · 03-30-2012, 01:57 AM

To uninstall any device/driver you go into Device Manager, expand whichever section you want (for the mouse it's Mice and other Pointing devices) right click on that item and select Uninstall then OK. Do not tick the box to include the Software as you will then have to go to the manufacturer's site to do a comlplete install. Reboot the computer and Windows will auto reinstall it.

Also when you're in Device Manager look for any yellow alerts against any of the sections. If there are, then uninstalling then a reboot will usually fix that problem. If there are more than one yellow alert, then just do one at a time.

If you go Start >> Devices and Printers, right click on the Mouse icon and select Troubleshoot. That scan should find any problems with it if there are any. You can also run that scan on the PC icon to see if that comes up with anything.

**JackBauer_24** · 03-30-2012, 09:12 AM

Which Version of Windows Vista do you have? 1GB of RAM is the minimum in my opinion.

Minimum means it will run fine but if you open apps multible apps Windows will lag or run really sluggish mostly if you are using Aero which can us additional RAM.
Windows Vista system requirements - Microsoft Windows

I would recommend a RAM upgrade to 2GB or 3GB if you have Windows Vista 32bit more if you have Windows Vista 64bit.

sir_wob9 · 03-31-2012, 07:26 AM

Quote:

Originally Posted by JackBauer_24

Which Version of Windows Vista do you have? 1GB of RAM is the minimum in my opinion.

Minimum means it will run fine but if you open apps multible apps Windows will lag or run really sluggish mostly if you are using Aero which can us additional RAM.
Windows Vista system requirements - Microsoft Windows

I would recommend a RAM upgrade to 2GB or 3GB if you have Windows Vista 32bit more if you have Windows Vista 64bit.

sir_wob9 · 03-31-2012, 07:28 AM

I have 1 RAM ...I have figured out this is not a mouse/cursor problem but apparently a virus or malware problem but still need help w/that if you can

**Tomken15** · 03-31-2012, 08:29 AM

Do you still get the same problem when booting up and running in Safe Mode and Networking ?

horatiuf4 · 03-31-2012, 09:05 AM

Could you open Task Manager and see if there are some processes (or services) gone haywire? Also, Tomken15 has a good point asking how are things in safe mode, but if a virus is causing this it might do the same there.
Do you run multiple security software applications? What's your current antivirus program?
You could try avast! free, it has a rootkit detection program which can run before windows boots.

1 GB of ram is very poor for vista, because on its own its a resource heavy operating system.

Hope this helps.

**JackBauer_24** · 04-01-2012, 11:57 AM

We can not offer anti virus solutions or potential infections advice other than pointing the OP to the Virus/Trojan/Spyware Help - Tech Support Forum section of the TSF forum. Please reframe from posting any advice regrading infections solutions. We are not virus specialist here.

**Tomken15** · 04-01-2012, 12:56 PM

I'm self-help and I use whatever tools I know of and have proved useful to me. I accept some Rootkits are better than others but you have to start somewhere and if that proves to resolve a current situation for someone, then that will reduce the wait and seemiingly prolonged procedures they then will have to go through.

If I was in a position where I required help following my own IA and that assistance did the job, then it wouldn't matter where it came from. A bit like a band aid.

However, I always point them in the right direction should they need more expert help in dealing with malware.

sir_wob9 · 04-02-2012, 06:57 AM

Quote:

Originally Posted by JackBauer_24

We can not offer anti virus solutions or potential infections advice other than pointing the OP to the Virus/Trojan/Spyware Help - Tech Support Forum section of the TSF forum. Please reframe from posting any advice regrading infections solutions. We are not virus specialist here.

sir_wob9 · 04-02-2012, 06:59 AM

Quote:

Originally Posted by Tomken15

I'm self-help and I use whatever tools I know of and have proved useful to me. I accept some Rootkits are better than others but you have to start somewhere and if that proves to resolve a current situation for someone, then that will reduce the wait and seemiingly prolonged procedures they then will have to go through.

If I was in a position where I required help following my own IA and that assistance did the job, then it wouldn't matter where it came from. A bit like a band aid.

However, I always point them in the right direction should they need more expert help in dealing with malware.

sir_wob9 · 04-02-2012, 06:59 AM

I agree and it's worth a shot

**JackBauer_24** · 04-02-2012, 07:16 AM

Upgrade the RAM Windows Vista Home Premium runs a lot better on 2GB of RAM.

Which version of Windows Vista do you have?

sir_wob9 · 04-04-2012, 11:11 AM

Vista Home 1G of RAM

sir_wob9 · 04-05-2012, 01:57 PM

I found a malware causing the problems but still getting 1 more Gb of RAM...ty all for your great help

**Tomken15** · 04-05-2012, 05:02 PM

Quote:

Originally Posted by sir_wob9

I found a malware causing the problems but still getting 1 more Gb of RAM...ty all for your great help

That's good to hear ! and think it may absolve me (or anyone else) from giving first aid malware advice

Sorry, didn't realise you had responded with the update.

sir_wob9 · 04-06-2012, 05:05 PM

give the advice, I put in 1 more Gb of Ram , still not functioning right, i.e.trying to drag an IM to center screen just maximizes the IM and I'm no where near the max square, hit a "drop down" it drops down for 1/2 second then back up,I have to hit it like 6 times to get it to stay down (more examples available upon request) wink