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02-26-2012, 06:00 AM
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#1
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Registered Member
Join Date: Feb 2012
Posts: 14
OS: Windows 7
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Screen flashes , All hardware resets
I have had this problem for a while now and i have tryed possibly everything i can think of to fix it.
basically what happens is my screen flashes and then comes back randomly when im doing anything , idle playing a game , browsing the web anything . everything resets internet adapter shuts off , graphics card shuts off and the taskbar resets to windows basic and then i wait a couple of minutes and everything comes back on at once . during the time where everything isnt working i can still move my mouse and keyboard as that seems to come back on right away but everything runs incredibly slow. Also random applications keep crashing for no reason , games , mozilla , there is no definitive reason for the crashing.
ALL drivers are update , tried a fresh wipe , done every test imaginable
If there is anyone that can possibly help please do , i will post my specs and be more specific in areas if asked.
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02-26-2012, 06:13 AM
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#2
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Moderator - Microsoft Support
Join Date: Sep 2011
Location: Kane, PA USA
Posts: 4,099
OS: Windows 7 Ultimate SP1/WIN XP SP3/Linux Mint 13 Gnome
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Re: Screen flashes , All hardware resets
Hello welcome to TSF! Can you post the make and model of your machine?
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02-26-2012, 06:17 AM
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#3
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Registered Member
Join Date: Feb 2012
Posts: 14
OS: Windows 7
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Re: Screen flashes , All hardware resets
right ok heres the rig :
Windows 7 utlimate 64-bit
AMD Phenom II X4 955 processor quad core 3.2GHz
4 GB ram
geforce 560 GTx graphics card
generic monitor 21 "
generic mouse and keyboard
ASUS M4A89GTD PRO motherboard
use a logitech headset for my sound
custom built machine
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02-26-2012, 06:20 AM
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#4
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Moderator - Microsoft Support
Join Date: Sep 2011
Location: Kane, PA USA
Posts: 4,099
OS: Windows 7 Ultimate SP1/WIN XP SP3/Linux Mint 13 Gnome
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Re: Screen flashes , All hardware resets
We need also the brand and model number of your motherboard please.
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02-26-2012, 06:30 AM
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#5
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Registered Member
Join Date: Feb 2012
Posts: 14
OS: Windows 7
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Re: Screen flashes , All hardware resets
just added it :)
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02-26-2012, 06:33 AM
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#6
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Moderator - Microsoft Support
Join Date: Sep 2011
Location: Kane, PA USA
Posts: 4,099
OS: Windows 7 Ultimate SP1/WIN XP SP3/Linux Mint 13 Gnome
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Re: Screen flashes , All hardware resets
Ok thank you. Can you tell use where you got the updated drivers from? Did you get them from the Asus website?
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02-26-2012, 06:38 AM
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#7
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Registered Member
Join Date: Feb 2012
Posts: 14
OS: Windows 7
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Re: Screen flashes , All hardware resets
yeah http://uk.asus.com/Motherboards/AMD_..._PRO/#download , here is the link to where i got the updates for the motherboard
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02-26-2012, 06:43 AM
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#8
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Moderator - Microsoft Support
Join Date: Sep 2011
Location: Kane, PA USA
Posts: 4,099
OS: Windows 7 Ultimate SP1/WIN XP SP3/Linux Mint 13 Gnome
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Re: Screen flashes , All hardware resets
Ok boot in safe mode (tapping F8 during your system post splash screen) select safe mode and see if the problems persist.
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02-26-2012, 06:47 AM
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#9
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Registered Member
Join Date: Feb 2012
Posts: 14
OS: Windows 7
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Re: Screen flashes , All hardware resets
i will boot up in safe mode and get back to you if this problem persists
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02-26-2012, 08:22 AM
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#10
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Moderator - Microsoft Support - Networking
Join Date: Sep 2010
Location: RI
Posts: 3,422
OS: XP Pro
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Re: Screen flashes , All hardware resets
Ryan, go into Windows Event Viewer - right click on computer, select Manage, then scroll down to Event Viewer. Expand the sub headings and look under System & Application logs for the date and time you had the problem. You will have entries listed for the program that's crashing. I would look towards your video drivers as a first guess.
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02-26-2012, 08:28 AM
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#11
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TSF Team, Emeritus
Join Date: Jan 2009
Location: Toronto
Posts: 5,106
OS: Windows 7 Ultimate x64 SP1
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Re: Screen flashes , All hardware resets
This is not a Windows OS issue here! Your running a 560ti and they like power. What is the make. model and wattage of your power supply?
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02-27-2012, 07:37 AM
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#12
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Registered Member
Join Date: Feb 2012
Posts: 14
OS: Windows 7
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Re: Screen flashes , All hardware resets
ok i have free time again , sorry had to work i had to do for college yesterday
To answer your question i have a 750 W power supply however i have to use a moler cable for one of the power leads to the graphics card, i have the make and model in my amazon purchase history so i could get that for you if that would help.
ran it in safe mode there were no problems so i can assume its a faulty driver somewhere
in the event viewer what seems to happen is a system file crashes and everything resets , the system file is usually sysmain.dll
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02-27-2012, 08:11 AM
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#13
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Moderator - Microsoft Support
Join Date: Sep 2011
Location: Kane, PA USA
Posts: 4,099
OS: Windows 7 Ultimate SP1/WIN XP SP3/Linux Mint 13 Gnome
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Re: Screen flashes , All hardware resets
Amd might be on the right track here. Safe mode uses less power. Go into bios and look at your voltage readings and temp reading please. If possible your GPU temps.
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02-27-2012, 08:37 AM
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#14
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Registered Member
Join Date: Feb 2012
Posts: 14
OS: Windows 7
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Re: Screen flashes , All hardware resets
ok
CPU offset voltage 1.416
CPU/NB offset voltage 1.156
CPU VDDA voltage 2.446
DRAM volt 1.680
HT voltage 1.200
NB voltage 1.284
NB 1.8 voltage 1.800
SB voltage 1.100
side memory port voltage 1.600
I was reading up on people who have had simliar problems as mine and they said it could be a memory issue saying my memory could be to fast or the voltage is not right.
currenty CPU temp is 47-49C can go upto 80 C when running games
voltage on my graphics card is 0.88V right now and the temp is 36 C
motherboard is 31 C
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02-27-2012, 08:42 AM
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#15
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TSF Team, Emeritus
Join Date: Jan 2009
Location: Toronto
Posts: 5,106
OS: Windows 7 Ultimate x64 SP1
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Re: Screen flashes , All hardware resets
80c is far too hot for the Phenom II's. Using a Molex to Pci-e power adapter further points to a power problem. If your PSU doesn't have a Pci-e connector then it was not designed to run high end, high power comsumption graphics cards.
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02-27-2012, 08:52 AM
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#16
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Registered Member
Join Date: Feb 2012
Posts: 14
OS: Windows 7
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Re: Screen flashes , All hardware resets
it has one , but needed the molex for the second one , it only goes to 80 C when it is stressed which is still reasonably tolerable . i had thought that the fact that it only came with one connector that may cause a problem just didnt want to spend £50 on a new PSU if it wasnt entierly neccessary , any recomendations for a PSU that would work?
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02-27-2012, 09:00 AM
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#17
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TSF Team, Emeritus
Join Date: Jan 2009
Location: Toronto
Posts: 5,106
OS: Windows 7 Ultimate x64 SP1
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Re: Screen flashes , All hardware resets
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02-27-2012, 09:03 AM
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#18
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ROG Enthusiast
Join Date: Jun 2010
Location: Scotland, United Kingdom
Posts: 1,484
OS: Windows 8 Pro, Windows 7 Ultimate SP1, Windows XP SP3, Windows Server 2008
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Re: Screen flashes , All hardware resets
If your not wanting to spend £50 on a new PSU, how much did you pay for the original one you are using now?. could we get a make and model of it.
Please Read our Thread about power supply's you can find it HERE!.
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02-27-2012, 09:05 AM
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#19
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Registered Member
Join Date: Feb 2012
Posts: 14
OS: Windows 7
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Re: Screen flashes , All hardware resets
when i get spare cash i will buy something similar to that PSU then , cannot buy as i live in the UK and can' t buy from newegg
i will monitor my psu temp when running games to see if it goes over 62 , is the cpu going over temperature a cause of my problems as when everything resets and crashes i can just be simply browsing and it happens
i bought my PSU when it was on sale , was £20 and now it is £30 - http://www.amazon.co.uk/gp/product/B...00_i02_details
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02-27-2012, 09:08 AM
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#20
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TSF Team, Emeritus
Join Date: Jan 2009
Location: Toronto
Posts: 5,106
OS: Windows 7 Ultimate x64 SP1
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Re: Screen flashes , All hardware resets
Inadequate power will cause the issues you are having! Your power supply with only one Pci-e connector tells me that it's not up to the job of powering everything. The 560 loves power, good clean power!
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