When I log in to the computer, I click my user id picture and it said "Welcome" and a circle just kept turning
then it went to sleep then when we wake it up it will be just blue
I don't know
Hi my hp pavilion g7-1329wm notebook pc has a problem. I click my user id to log in and it goes to sleep and when I wake it up and the log in screen comes up but no user ids are visible. Its just blue
Can you log in if you start up in safe mode? (Press F8 on Windows boot-up, and choose Safe Mode).
Did you do something specific recently, like install something or change system settings?
Reboot your computer as soon as you see your computer's name logo Screen keep tapping F8 select Advanced Options or "repair computer" then follow the steps I have mentioned.
If you have a Restore CD or a Windows 7 DVD put that in the drive and restart the computer. (you may have to press F12 and choose CD drive as first boot device) Choose your language and then Repair Your Computer. If this fails, it will take you to the RE (Recovery Environment) here choose Command Prompt and type in the command that Jack Suggested chkdsk C: /R
We try to troubleshoot and fix the issue before suggesting a reinstall.
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