OS loader missing

[Abster40]

Hi to all.. I got an ACER Aspire 5935G laptop .. After doing a spyware scan and deleting entries, next time I turned laptop on gave me an error code 0x490 and boot configuration data store repair.. I got the window7 disc.. Can you help me please..

[Masterchiefxx17]

Plug in the Windows 7 Repair Disk and it should do a startup repair then it will automatically try to boot.

or look here:

How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

[Abster40]

I did try and it worked to begin with then it went back to the start up check.. I used the windows instillation disc .. Can I download a repair disc in a memory card.. I can not access pc or laptop at moment.

[Masterchiefxx17]

Try one or two more times to do the repair. If you cannot repair then use the same disk to do a recovery to an older date before this happened.

[Abster40]

I won't read the disc .. It goes straight to the startup repair

[Masterchiefxx17]

Originally Posted by Masterchiefxx17

Try one or two more times to do the repair.

[Abster40]

Ok.. Back in a sec

[Abster40]

Repair details
System disk=\Device\harddisk0
Windows directory = D:\Windows
AutoChk Run = 0
Number of root causes = 1

Then further

Boot manager failed to find OS loader
Error code 0x490
Boot configuration data store repair = failed

[Masterchiefxx17]

Is anything inportant on the laptop that you can not live with? If yes then try to boot Windows into safe mode:

Getting into Windows Safe Mode

If you can boot into safe mode then try to also do this:

How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

If not I recommend restoring Windows to factory settings. For some reason the boot image for Windows has moved or disappeared.

http://www.techsupportforum.com/foru...gs-637464.html

[Abster40]

I can not get into the safe mode...

[Abster40]

I can not do anything .. It starts with the startup repair

[Masterchiefxx17]

Alright you'l have to follow this then:

Originally Posted by Masterchiefxx17

If not I recommend restoring Windows to factory settings. For some reason the boot image for Windows has moved or disappeared.

http://www.techsupportforum.com/foru...gs-637464.html

[Abster40]

I can not go to MY COMPUTER(COMPUTER) it won't let me

[Masterchiefxx17]

1. Power on the computer
2. At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery.
3. Once eRecovery has loaded, click Restore to Factory Default Settings
4. Click OK to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press OK to reboot unit

Note: that all data will be lost during this process and your computer will be brought back to it's original factory state and settings!

[Abster40]

Alt f10, nor f8 nor f11 nor f12 works ... When I switch laptop on, it say windows is loading files then it scan showing Microsoft corporation then goes to startup repair

[Masterchiefxx17]

Ok well I am confused on your problem now. I have made a post in the Windows Back room for extra help. Another tech should reply soon.

[Abster40]

Thank you..
Now I got memory diagnostic tools on my screen

[Abster40]

Thanks for your help.. I got windows memory diagnostic tool in my screen .. Running its test . Am not sure if this wi help

[Masterchiefxx17]

Ok good! Keep me updated!

[Abster40]

It switched laptop off then started the same