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04-09-2012, 09:57 AM
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#21
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Microsoft-Team Manager Hardware - Team Manager
Join Date: Dec 2008
Location: Glasgow Scotland
Posts: 38,375
OS: win 7 pro/ultimate/xp vm
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Re: OS loader missing
These are the steps for recovery to factory settings first though did you try the steps in the second link in post 9
Restore Windows from backup discs
Note: This feature is only available on certain models.
To restore Windows from your previously burned backup discs, you will need to
insert the first backup disc and enable the F12 Boot Menu via the BIOS Setup
Utility.
1 Turn on your computer and insert the first system recovery disc into the
optical disc drive. Restart your computer.
2 During startup when the Acer logo shows, press the F2 key to enter BIOS
Setup, where you can set system parameters.
3 Use the left and right arrow keys to select the Main submenu.
4 Use the up and down arrow keys to select F12 Boot Menu.
5 Use the F5 or F6 key to change F12 Boot Menu to Enabled.
6 Press the ESC key to enter the Exit submenu, press the ENTER key to Exit
Saving Changes. Press the ENTER key again to select Yes. The system will
reboot.
7 After rebooting, when the Acer logo shows, press the F12 key to open the
Boot Menu. Here you can select which device to boot from.
8 Use the arrow keys to select the IDE1*, then press the ENTER key. Windows
will be installed from the recovery disc.
9 Insert the second recovery disc when prompted, then follow the onscreen
prompts to complete the restore.
10 Remove the recovery disc from the optical drive once the restore is
complete. Do this before rebooting your computer.
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04-09-2012, 10:35 AM
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#22
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Team Manager, Gaming Team Manager, Microsoft Support Team Manager, Hardware Team Microsoft MVP

Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 44,532
OS: Win7
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Re: OS loader missing
Do you have the ACER recovery disk, or a Windows Installation Disk?
Windows should be on the C: drive not the D sounds like it's trying to boot to the recovery partition.
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04-09-2012, 11:39 AM
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#23
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Registered Member
Join Date: Apr 2012
Posts: 20
OS: Window7
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I only got the windows intiLlation disc am afraid.,
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04-09-2012, 12:42 PM
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#24
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Microsoft-Team Manager Hardware - Team Manager
Join Date: Dec 2008
Location: Glasgow Scotland
Posts: 38,375
OS: win 7 pro/ultimate/xp vm
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Re: OS loader missing
Hi install disc can you get to the bios
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04-12-2012, 07:37 AM
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#25
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Registered Member
Join Date: Apr 2012
Posts: 20
OS: Window7
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Hi to all.. Now my computer says system volume on disk corrupt.. Any help
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04-12-2012, 08:18 AM
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#26
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Microsoft-Team Manager Hardware - Team Manager
Join Date: Dec 2008
Location: Glasgow Scotland
Posts: 38,375
OS: win 7 pro/ultimate/xp vm
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Re: OS loader missing
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04-12-2012, 10:09 AM
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#27
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Registered Member
Join Date: Apr 2012
Posts: 20
OS: Window7
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Boot manager failed to find OS loader and comes up with error code 0x490
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04-12-2012, 10:36 AM
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#28
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Moderator - Hardware Team - Articles Team - Microsoft Support
Join Date: Feb 2010
Location: Wisconsin, USA
Posts: 13,984
OS: Windows 7 64bit Professional (SP1), Windows 8 32bit
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Re: OS loader missing
Can you atleast get into the BIOS? or tap F8 ask the computer boots to change the boot settings to CD?
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04-12-2012, 10:57 AM
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#29
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Team Manager, Gaming Team Manager, Microsoft Support Team Manager, Hardware Team Microsoft MVP

Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 44,532
OS: Win7
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Re: OS loader missing
Check the hard drive for errors, since we don't know what drive it is Seagates Seatools for dos should work, D/L the ISO burn to a CD and boot from it, run the long test.
>> | Seagate <<
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04-12-2012, 11:09 AM
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#30
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Registered Member
Join Date: Apr 2012
Posts: 20
OS: Window7
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Boot manager can not find OS loader and comes up with error 0x490
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04-12-2012, 11:28 AM
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#31
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Microsoft-Team Manager Hardware - Team Manager
Join Date: Dec 2008
Location: Glasgow Scotland
Posts: 38,375
OS: win 7 pro/ultimate/xp vm
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Re: OS loader missing
Please stop repeating the messages and attempt what is suggested you are not helping yourself if you unable to do anything please say so and we will help you
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04-12-2012, 01:20 PM
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#32
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Registered Member
Join Date: Apr 2012
Posts: 20
OS: Window7
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I tried every single suggestion .. And nothing happening... It goes back to the same issue... I even restore using the windows instillation disc but I started from square one.., it keeps doing the same thing ..
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04-12-2012, 01:33 PM
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#33
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Moderator - Hardware Team - Articles Team - Microsoft Support
Join Date: Feb 2010
Location: Wisconsin, USA
Posts: 13,984
OS: Windows 7 64bit Professional (SP1), Windows 8 32bit
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Re: OS loader missing
Since all of our options have failed then all we can tell you is to get a new Hard Drive and install a new copy of Windows on that.
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I recommend these: Windows 7, Office 2010, Photoshop CS6, IE10 Security Essentials, Asus, Dell, Samsung, Intel, NVidia, Xbox One, Android, Gigabyte
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04-12-2012, 02:44 PM
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#34
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Team Manager, Gaming Team Manager, Microsoft Support Team Manager, Hardware Team Microsoft MVP

Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 44,532
OS: Win7
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Re: OS loader missing
Did you run the hard drive test?
Did the drive pass or fail?
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04-12-2012, 04:11 PM
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#35
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Registered Member
Join Date: Apr 2012
Posts: 20
OS: Window7
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Yes.. I did and it pass
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04-12-2012, 04:13 PM
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#36
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Registered Member
Join Date: Apr 2012
Posts: 20
OS: Window7
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I managed to get into acer eRecovery management...it's on restore progress at the moment
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04-12-2012, 04:18 PM
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#37
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Moderator - Hardware Team - Articles Team - Microsoft Support
Join Date: Feb 2010
Location: Wisconsin, USA
Posts: 13,984
OS: Windows 7 64bit Professional (SP1), Windows 8 32bit
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Re: OS loader missing
Make sure you do a full Windows Restore. Do not recover.
__________________
I recommend these: Windows 7, Office 2010, Photoshop CS6, IE10 Security Essentials, Asus, Dell, Samsung, Intel, NVidia, Xbox One, Android, Gigabyte
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04-13-2012, 12:20 AM
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#38
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Registered Member
Join Date: Apr 2012
Posts: 20
OS: Window7
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Done the restore .. It asked me to do start up repair .. Got message that start up repair can not repair this computer automatically
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04-13-2012, 07:54 AM
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#39
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Microsoft-Team Manager Hardware - Team Manager
Join Date: Dec 2008
Location: Glasgow Scotland
Posts: 38,375
OS: win 7 pro/ultimate/xp vm
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Re: OS loader missing
Sounding like a fresh reinstall from disc may be called for
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