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#1
·
Mar 18, 2011
I have a Vaio F series Notebook (VPCF12AFM), Window 7
Problem : No sound, The audio thing in the bottom right has a red cross and says "No speakers or Headphones are plugged in." I believe it should be a problem with my "Realtek HD Audio(currently vers. 6.0.1.6045 <-- installed from Manufacturer web)" but i cannot confirm this.
~ Cannot Restore - there was no restore point made before the problem came
~ Reinstalled Driver - Manually downloaded driver from Vaio site. And also tried, uninstall then let windows automatically find and install driver.
~ Tried : Disable -> Enable Driver
~ Checked Driver Update
~ Checked Bios - no setting about Audio
~ Checked Windows update
~ Speaker has been enabled, but i cannot Configure, Test, or Disable speakers
~ Troubleshoot says "Audio Device has been disabled"
~ Tried Microsoft FixIt
Nothing is working!! Can someone please help me?? i've been stuck with no audio for several days now and still haven't gotten it fixed.... it's really stressful ;(
Thanks in advance. :smile:
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#3
·
Mar 19, 2011
Re: "No Speakers or Headphones are plugged in"
I've just installed vR2.58, and the problem still exists :sigh:
I've also Disable -> Enabled the driver, still not fixed :sigh:
#4
·
Mar 19, 2011
Re: "No Speakers or Headphones are plugged in"
Go into Device Manager & uninstall ALL audio devices the reboot -
START | type devmgmt.msc
Have you disable any system services whether they appear audio related or not?
#5
·
Mar 20, 2011
Re: "No Speakers or Headphones are plugged in"
I've just uninstalled all audio device and rebooted like u said....
and windows automatically searched and installed the drivers again....
Nothing seems to have changed.
I'm pretty sure i haven't disabled any system services.
#6
·
Mar 20, 2011
Re: "No Speakers or Headphones are plugged in"
What does Device Manager say -- any red/ yellow flags?
Click on "view" tab; enable hidden devices
#7
·
Mar 20, 2011
Re: "No Speakers or Headphones are plugged in"
Everything in the Device manager is fine, no red/yellow flags even after i "enable hidden device".
#8
·
Mar 20, 2011
Re: "No Speakers or Headphones are plugged in"
So, Device Manager is showing audio devices (under sound...)?
Check Windows Audio in Control Panel - make sure default = internal audio
START | type audio
Check Realtek Audio Control Panel as well.
Have you tried external speakers or headphones?
Or are you just using internal laptop speakers?
#9
·
Mar 20, 2011
Re: "No Speakers or Headphones are plugged in"
There's nothing under audio , but i'm guessing u meant the same thing as Sound - Playback Devices . My default is Speaker/HP is most likely my internal Audio. and like i said in the beginning, i am unable to Configure, test, or disable the devices.
I don't have Realtek Audio Control Panel. I've never had it before.
I've tried it with headphones and HDMI cabel. None works.
#10
·
Mar 20, 2011
Re: "No Speakers or Headphones are plugged in"
oh... and..
yea, audio devices are shown under Sound, video and game controllers
#11
·
Mar 21, 2011
Re: "No Speakers or Headphones are plugged in"
Hardware failure may be the problem.
I'm moving this thread to Hardware Support.
#12
·
Mar 21, 2011
Re: "No Speakers or Headphones are plugged in" [moved from Windows 7]
kk
thanks for your help :smile:
#13
·
Mar 24, 2011
Re: "No Speakers or Headphones are plugged in" [moved from Windows 7]
Hello?
"Bump Please" (or does that only apply for Virus and Malware section ._.?)
#14
·
Mar 27, 2011
Re: "No Speakers or Headphones are plugged in" [moved from Windows 7]
Can someone please reply??
it's really tough without sound, i hold back from watching videos and playing games whilst I'm eagerly waiting for my sound to return ;(
#15
·
Mar 27, 2011
Re: "No Speakers or Headphones are plugged in" [moved from Windows 7]
You should have Windows Audio (top pics) + Realtek CP -
Windows audio -
START | type
audio | select
audio
Realtek CP should be in the Windows CP - make sure you select "small icons" - top-right Windows CP = "View by"
#16
·
Mar 27, 2011
Re: "No Speakers or Headphones are plugged in" [moved from Windows 7]
My Windows Audio is messed up, so i'm guessing it's the driver problem?
and Realtek isn't there...
#20
·
Mar 27, 2011
I'm unsure on exact location in the Device Manager to find the "actual realtek driver name"
Driver Date : 2/9/2010
Yes, that is the correct system.
#21
·
Mar 27, 2011
2x-click on the Realtek audio device, then "driver" tab; "driver details" button
#25
·
Mar 29, 2011
Event Viewer entries do show crashes related to audio -
Code:
[FONT=lucida console]Event[1756]:[/FONT]
[FONT=lucida console]Log Name: System[/FONT]
[FONT=lucida console]Source: [COLOR=red]volmgr[/COLOR][/FONT]
[FONT=lucida console]Date: 2011-01-30T13:07:58.076[/FONT]
[FONT=lucida console]Level: Error[/FONT]
[FONT=lucida console]Description: [/FONT]
[FONT=lucida console]Crash dump initialization failed![/FONT]
Code:
[FONT=lucida console]Event[2946]:[/FONT]
[FONT=lucida console]Log Name: Application[/FONT]
[FONT=lucida console]Source: Windows Error Reporting[/FONT]
[FONT=lucida console]Date: 2011-03-17T21:13:44.000[/FONT]
[FONT=lucida console]Description: [/FONT]
[FONT=lucida console]Fault bucket , type 0[/FONT]
[FONT=lucida console]Event Name: PnPDriverImportError[/FONT]
[FONT=lucida console]Response: Not available[/FONT]
[FONT=lucida console]Cab Id: 0[/FONT]
[FONT=lucida console]Problem signature:[/FONT]
[FONT=lucida console]P1: x64[/FONT]
[FONT=lucida console]P2: E0000247[/FONT]
[FONT=lucida console]P3: [COLOR=red]Alcwdm18.inf[/COLOR][/FONT]
[FONT=lucida console]P4: cb78af434d2b5e639b6d4e875b4f2ac85c7b97b9[/FONT]
[FONT=lucida console]P5: [/FONT]
Alcwdm18.inf = Realtek AC '97 audio
DirectX shows Realtek HD audio -
Code:
[FONT=lucida console]-------------[/FONT]
[FONT=lucida console]Sound Devices[/FONT]
[FONT=lucida console]-------------[/FONT]
[FONT=lucida console] Description: Speaker/HP (Realtek High Definition Audio)[/FONT]
[FONT=lucida console]Default Sound Playback: Yes[/FONT]
[FONT=lucida console]Default Voice Playback: No[/FONT]
[FONT=lucida console] Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0275&SUBSYS_104D3F00&REV_1000[/FONT]
[FONT=lucida console] Manufacturer ID: 1[/FONT]
[FONT=lucida console] Product ID: 100[/FONT]
[FONT=lucida console] Type: WDM[/FONT]
[FONT=lucida console] Driver Name: [COLOR=red]RTKVHD64.sys[/COLOR][/FONT]
[FONT=lucida console] Driver Version: 6.00.0001.6045 (English)[/FONT]
[FONT=lucida console] Driver Attributes: Final Retail[/FONT]
[FONT=lucida console] WHQL Logo'd: n/a[/FONT]
[FONT=lucida console] Date and Size: 6/4/2010 10:18:46, 2269600 bytes[/FONT]
[FONT=lucida console] Other Files: [/FONT]
[FONT=lucida console] Driver Provider: Realtek Semiconductor Corp.[/FONT]
[FONT=lucida console] HW Accel Level: Basic[/FONT]
[FONT=lucida console] Cap Flags: 0x0[/FONT]
[FONT=lucida console] Min/Max Sample Rate: 0, 0[/FONT]
[FONT=lucida console]Static/Strm HW Mix Bufs: 0, 0[/FONT]
[FONT=lucida console]Static/Strm HW 3D Bufs: 0, 0[/FONT]
[FONT=lucida console] HW Memory: 0[/FONT]
[FONT=lucida console] Voice Management: No[/FONT]
[FONT=lucida console]EAX(tm) 2.0 Listen/Src: No, No[/FONT]
[FONT=lucida console]I3DL2(tm) Listen/Src: No, No[/FONT]
[FONT=lucida console]Sensaura(tm) ZoomFX(tm): No[/FONT]
[FONT=lucida console] Description: Digital Output(Optical) (Realtek High Definition Audio)[/FONT]
[FONT=lucida console]Default Sound Playback: No[/FONT]
[FONT=lucida console]Default Voice Playback: No[/FONT]
[FONT=lucida console] Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0275&SUBSYS_104D3F00&REV_1000[/FONT]
[FONT=lucida console] Manufacturer ID: 1[/FONT]
[FONT=lucida console] Product ID: 100[/FONT]
[FONT=lucida console] Type: WDM[/FONT]
[FONT=lucida console] Driver Name: RTKVHD64.sys[/FONT]
[FONT=lucida console] Driver Version: 6.00.0001.6045 (English)[/FONT]
[FONT=lucida console] Driver Attributes: Final Retail[/FONT]
[FONT=lucida console] WHQL Logo'd: n/a[/FONT]
[FONT=lucida console] Date and Size: 6/4/2010 10:18:46, 2269600 bytes[/FONT]
[FONT=lucida console] Other Files: [/FONT]
[FONT=lucida console] Driver Provider: Realtek Semiconductor Corp.[/FONT]
[FONT=lucida console] HW Accel Level: Basic[/FONT]
[FONT=lucida console] Cap Flags: 0x0[/FONT]
[FONT=lucida console] Min/Max Sample Rate: 0, 0[/FONT]
[FONT=lucida console]Static/Strm HW Mix Bufs: 0, 0[/FONT]
[FONT=lucida console]Static/Strm HW 3D Bufs: 0, 0[/FONT]
[FONT=lucida console] HW Memory: 0[/FONT]
[FONT=lucida console] Voice Management: No[/FONT]
[FONT=lucida console]EAX(tm) 2.0 Listen/Src: No, No[/FONT]
[FONT=lucida console]I3DL2(tm) Listen/Src: No, No[/FONT]
[FONT=lucida console]Sensaura(tm) ZoomFX(tm): No[/FONT]
[FONT=lucida console]---------------------[/FONT]
[FONT=lucida console]Sound Capture Devices[/FONT]
[FONT=lucida console]---------------------[/FONT]
[FONT=lucida console] Description: Microphone (Realtek High Definition Audio)[/FONT]
[FONT=lucida console]Default Sound Capture: Yes[/FONT]
[FONT=lucida console]Default Voice Capture: Yes[/FONT]
[FONT=lucida console] Driver Name: RTKVHD64.sys[/FONT]
[FONT=lucida console] Driver Version: 6.00.0001.6045 (English)[/FONT]
[FONT=lucida console] Driver Attributes: Final Retail[/FONT]
[FONT=lucida console] Date and Size: 6/4/2010 10:18:46, 2269600 bytes[/FONT]
[FONT=lucida console] Cap Flags: 0x1[/FONT]
[FONT=lucida console] Format Flags: 0xFFFFF[/FONT]
Check
C:\Windows\inf for
Alcwdm18.inf , zip it up and attach to next post.
On a side note, what are these apps?
Code:
[FONT=lucida console]Start Menu\Programs\PPStream\[COLOR=red]PPS影音[/COLOR] Public:Start Menu\Programs\PPStream\[COLOR=red]PPS影音[/COLOR] Public[/FONT]
[FONT=lucida console]Start Menu\Programs\PPStream\[COLOR=red]PPS游戏[/COLOR] Public:Start Menu\Programs\PPStream\[COLOR=red]PPS游戏[/COLOR] Public[/FONT]
[FONT=lucida console]Start Menu\Programs\[COLOR=red]ÌÚѶÓÎÏ·[/COLOR] Kevin-Laptop\Kevin:Start Menu\Programs\[COLOR=red]ÌÚѶÓÎÏ·[/COLOR] Kevin-Laptop\Kevin[/FONT]
[FONT=lucida console]Start Menu\Programs\[COLOR=red]ÌÚѶÓÎÏ·\´©Ô½»ðÏß[/COLOR] Kevin-Laptop\Kevin:Start Menu\Programs\[COLOR=red]ÌÚѶÓÎÏ·\´©Ô½»ðÏß[/COLOR] Kevin-Laptop\Kevin[/FONT]
Regards. . .
jcgriff2
`
#26
·
Mar 30, 2011
I can't seem to find
Alcwdm18.inf. and it doesn't seem to be hidden either. There also isn't a search result for it.
PPS is an app for videos, whilst the second one is a Chinese version of Crossfire(the fps game) which became like this because my computer was all set to English when i was installing it. Both are trusted, nothing that should be worried about
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