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No sound device - rtkvhda.sys error

This is a discussion on No sound device - rtkvhda.sys error within the Windows 7 Support, Windows Vista Support forums, part of the Tech Support Forum category. I've tried a few forums to get the sound working, and I'm about to give up. Trying a manual load


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Old 12-11-2009, 06:36 PM   #1
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Join Date: Dec 2009
Posts: 1
OS: vista



I've tried a few forums to get the sound working, and I'm about to give up.

Trying a manual load via add hardware - removes the error in the device manager, but the speaker icon in the toolbar still displayed the no device message... with only one caveat, gave blue screen of death everytime rebooted, had to safe boot and unistall the sound device or disable.

After searching for "best driver" and selecting the realtek driver, as the copying window is doing the file-transfer animation, I get the blue screen

Many, many maual loads have been tried, sound worked prior to running a registry cleaner (dont remember which, I deleted that damn thing).

C\...\system32\minidump == Empty, no files.
....................\logs == empty
....................\logfiles\SCM\ == scm.evm; scm.evm.1; scm.evm.2; scm.evm.3; scm.evm.4; scm.evm.5
Laptop = Acer Aspire 5610; OS = Vista

Downloaded driver realtek 6.0.1.5334_Vistax86 (from Acer support)

From Belarc:
Quote:
Computer Profile Summary
Profile Date: Friday, December 11, 2009 6:09:02 PM
Advisor Version: 8.1e


Plan for your next computer refresh...
click for Belarc's System Management products

Operating System System Model
Windows Vista Home Premium (build 6000)
Install Language: English (United States)
System Locale: English (United States) Acer Aspire 5610 V3.23
System Serial Number: LXAY10X008650036F51601
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.73 gigahertz Intel Core Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
Multi-core (2 total)
Not hyper-threaded Board: Acer Grapevine
Serial Number: LXAY10X008650036F51601
Bus Clock: 133 megahertz
BIOS: Acer V3.23 12/09/2006
Drives Memory Modules c,d
111.65 Gigabytes Usable Hard Drive Capacity
51.99 Gigabytes Hard Drive Free Space

Hitachi HTS541612J9SA00 [Hard drive] (120.03 GB) -- drive 0, s/n SB2D04E4GPP2XE, rev SBDOC70P, SMART Status: Healthy 2038 Megabytes Usable Installed Memory

Slot 'M1' has 1024 MB
Slot 'M2' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 55.99 GB 7.32 GB free
d: (NTFS on drive 0) 55.66 GB 44.67 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/2/2006 9:34:50 AM (admin)
Daddy never (admin)
Josh 12/11/2009 3:50:44 PM (admin)
Krista J never (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Amyuni Document Converter 300 on LPT1:
Brother MFC-490CW Printer on BRW00234EAC891E
Brother MFC-490CW Printer on WSD-281985be-b19f-4ca7-8c92-a3208f35daac.0037
Brother MFC-8820D USB on USB003
Brother PC-FAX v.2 on BRW00234EAC891E
CUSTPDF Writer on CPWPT114:
hp deskjet 450 printer on USB001
hp officejet 6100 series on USB001
HP Photosmart 370 Series on USB002
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft XPS Document Writer on XPSPort:
Nuance Image Printer Driver on Nuance Image Printer Writer Port

Controllers Display
IDE Channel [Controller] (2x)
Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4 Mobile Intel(R) 945 Express Chipset Family [Display adapter] (2x)
Generic PnP Monitor (15.4"vis)
Bus Adapters Multimedia
ENE CB-712/714/810 Cardbus Controller
ENE PCI Memory Stick Card Reader Controller
ENE PCI Secure Digital / MMC Card Reader Controller
ENE PCI SmartMedia / xD Card Reader Controller
Microsoft iSCSI Initiator
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC Realtek High Definition Audio
Virus Protection [Back to Top] new Group Policies
Norton AntiVirus Version 16.7.2.11
Virus Definitions Version 12/11/2009 Rev 24
Realtime File Scanning On
None discovered
Communications Other Devices
In-Build Conexant Type 1 modem


Broadcom 440x 10/100 Integrated Controller
Auto IP Address: 169.254.193.164 / 32
Dhcp Server: none responded
Physical Address: 00:16:D4:67:F3:3E
Cisco Systems VPN Adapter
Intel(R) PRO/Wireless 3945ABG Network Connection
primary Auto IP Address: 192.168.1.3 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:18:DE:37:3D:5F
Microsoft ISATAP Adapter
Teredo Tunneling Pseudo-Interface

Networking Dns Server: 192.168.1.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Brother MFC-490CW LAN
Enhanced Multimedia PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
SDA Standard Compliant SD Host Controller
USB Root Hub (5x)
Generic volume shadow copy
pcouffin device for 32 bits systems
[quote]
TEST MY HARDWARE
http://www.testmyhardware.com

Sound Device
Description : Realtek High Definition Audio
Manufacturer : Realtek Semiconductor Corp.
Status : OK
Driver Version : 6.0.1.5334
Driver Date : 12-1-2006
INF : oem43.inf\IntcAzAudModel
Driver : c:\windows\system32\drivers\rtkvhda.sys
[\quote]

Nothing works!!! I've installed the drivers from Acer and RealTek, trying both auto and manual. The result of both gives me the old blue screen, indicating realteck.sys at .....

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