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This is a discussion on my acer aspire laptop :( within the Windows 7 Support, Windows Vista Support forums, part of the Tech Support Forum category. Hello my name is Niqua and I'm having a trouble fixing my laptop. Its an Acer Aspire 5732z and it


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Old 04-08-2012, 04:10 PM   #1
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Hello my name is Niqua and I'm having a trouble fixing my laptop. Its an Acer Aspire 5732z and it wont boot up it will go to the windows start up screen and then i get an error message saying it encounted a problemand needs to restart. I did not receive a recovery disk or a manual for it and I'm so lost please help

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Old 04-08-2012, 04:21 PM   #2
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Hello NiQui and welcome to TSF!

Have you tried booting in Safe-Mode?.
If not you can try this by holding F8 when Windows is about to boot and a menu should appear. You should select " Boot in Safe Mode". See if you manage to get to desktop with this.

Thanks,
Altie

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Old 04-08-2012, 04:23 PM   #3
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Hey Altie I have tried booting in safe mode and it will say that windows can't boot in safe mode
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Old 04-09-2012, 07:43 AM   #4
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Try "Last Known Configuration" Or go to Advanced Options and or Repair Computer select your language then select Repair Computer select Next then select command Prompt.
Type in

CHKDSK X: /R

X: represents the drive that Windows is installed on normally it is C:
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Old 04-09-2012, 02:35 PM   #5
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When I select last known good configuration it does the same repeating process over again where it says "setup is starting services" and the error message pops up saying "the computer restarted unexpectedly or encountered an unexpected error..."
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Old 04-09-2012, 02:54 PM   #6
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Quote:
Or go to Advanced Options and or Repair Computer select your language then select Repair Computer select Next then select command Prompt.
Type in

CHKDSK X: /R

X: represents the drive that Windows is installed on normally it is C:
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Old 04-09-2012, 02:59 PM   #7
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Its not letting me
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Old 04-10-2012, 12:17 PM   #8
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It is not letting you? You can not get into the Windows 7 Repair Environment? Any errors when attempting to enter it?

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