I have a dell zino model 400 with a AMD Athlon 2650 processor 64 bit. I have been trying to do a factory restore on it and im having issues. Ive tried the Ctrl+F11 to do a full system recovery but tat seems to do nothing, if i select F8 during startup i can do a system restore but it populates the user name and when it completes it still has the profile attached to it. i contacted Dell and they sent me 2 discs which i thought would have restored the machine but they dont. i dont want to save anything just bring it back to factory settings.