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infected intel(R)Ich9 family usb universal host controller/usb root hub

3K views 2 replies 3 participants last post by  spartann300 
#1 ·
i have been having problems out of my computer and i have been poking around so i went into my computer propertys and tere was a yellow triangle box with (!) that in the center with intel(R)ich9 family usb universal host controller 2934 2935 2936 2937 2938 2939 and usb root hub there is two of them and i cant remove them atlest if there is a way i dont know how. plus i put in my flash drive to try and lisen to some music but it wouldnt even pick it up on the computer and my dell dock wont even come on there is alot of things that wont work on my labtop
 
#2 ·
Hello joseph92,

Right click on the affected device and select properties.

What is listed in the "Device Status" box?
 
#3 ·
It could be a couple of things for some reason you plugged something in that shorted them out. So if you have anyting connected to them you need to remove and restart computer then plug your usb devices one at a time and then unplug them unitl you may get the one that caused the sort. Also you may need to get updated drivers for them.
 
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