Hi. . .
Did the Reliability Monitor portion of perfmon show you the install and whether it failed or not?
Here is a screen shot to show you the area:
Is the mouse a USB device?
Also, go back into the Device Manager (devmgmt.msc) click on view and select show hidden devices and look again for red/yellow flags. If none, right-click on your device (after expanding the tree) and select un-install.
Finally... any way that you could return the mouse and purchase another? I bought a Logitech laser mouse (sorry I don't know the model off hand) and have had no issues with it whatsoever.
Regards. . .