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02-29-2012, 09:30 AM
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#1
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Registered Member
Join Date: Feb 2012
Posts: 5
OS: Windows 7
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HDMI Cable Not Being Recognized, Previously Worked Fine
Hi, I use my HD TV as a monitor. I do this by connecting an HDMI cable to my television. I've done this without a problem for almost 6 months. Yesterday, My Mom had to bring my laptop to school and she left the hdmi cable plugged into my laptop. I didn't think it would be a problem but when I got home the HDMI cable no longer registers as connected to my laptop. My television knows the cable is plugged in but not to what so I get no picture. My laptop makes no indication whatsoever that I'm plugging or unplugging my cable.
Anything I can do about this? I'm not sure if there's a way I can like reinstall the actual port or anything. Never had a problem like this before.
Things I've Tried vvv
Not too much, I restarted, and experimented with other HDMI cables and other ports on my tv. Only have one HDMI port on my laptop.
Thanks :D
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02-29-2012, 10:10 AM
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#2
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TSF Enthusiast
Join Date: Aug 2010
Posts: 907
OS: Windows XP Pack 2
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Re: HDMI Cable Not Being Recognized, Previously Worked Fine
Maybe do a system restore to an earlier date when the
hdmi cable was working. Maybe some drivers or software got installed after
which is now causing this problem.
Quote:
Originally Posted by flippygonetripp
Hi, I use my HD TV as a monitor. I do this by connecting an HDMI cable to my television. I've done this without a problem for almost 6 months. Yesterday, My Mom had to bring my laptop to school and she left the hdmi cable plugged into my laptop. I didn't think it would be a problem but when I got home the HDMI cable no longer registers as connected to my laptop. My television knows the cable is plugged in but not to what so I get no picture. My laptop makes no indication whatsoever that I'm plugging or unplugging my cable.
Anything I can do about this? I'm not sure if there's a way I can like reinstall the actual port or anything. Never had a problem like this before.
Things I've Tried vvv
Not too much, I restarted, and experimented with other HDMI cables and other ports on my tv. Only have one HDMI port on my laptop.
Thanks :D
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02-29-2012, 10:29 AM
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#3
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Registered Member
Join Date: Feb 2012
Posts: 5
OS: Windows 7
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Re: HDMI Cable Not Being Recognized, Previously Worked Fine
Quote:
Originally Posted by zhong
Maybe do a system restore to an earlier date when the
hdmi cable was working. Maybe some drivers or software got installed after
which is now causing this problem.
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Nope :S Just tried it and still not working. Thanks though
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02-29-2012, 11:51 AM
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#4
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Moderator - Microsoft Support
Join Date: Sep 2011
Location: Kane, PA USA
Posts: 4,099
OS: Windows 7 Ultimate SP1/WIN XP SP3/Linux Mint 13 Gnome
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Re: HDMI Cable Not Being Recognized, Previously Worked Fine
Perhaps she damaged the HDMI port when leaving the HDMI cable plugged moving the laptop around.
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02-29-2012, 03:23 PM
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#5
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TSF Team, Emeritus
Join Date: May 2010
Location: Los Angeles
Posts: 21,897
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX
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Re: HDMI Cable Not Being Recognized, Previously Worked Fine
What is the Display Adapter software on your laptop? Open your Video/Display software either by double clicking the Icon in your system tray or by clicking the Icon in your Control Panel. Go to Monitors and choose External Monitor or TV.
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02-29-2012, 07:28 PM
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#6
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Registered Member
Join Date: Feb 2012
Posts: 5
OS: Windows 7
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Re: HDMI Cable Not Being Recognized, Previously Worked Fine
Quote:
Originally Posted by spunk.funk
What is the Display Adapter software on your laptop? Open your Video/Display software either by double clicking the Icon in your system tray or by clicking the Icon in your ws ntrol Panel.[/B] Go to Monitors and choose External Monitor or TV.
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Intel. I didn't have any options for external monitors though; it only shows my laptop display
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02-29-2012, 07:29 PM
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#7
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Registered Member
Join Date: Feb 2012
Posts: 5
OS: Windows 7
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Re: HDMI Cable Not Being Recognized, Previously Worked Fine
Quote:
Originally Posted by JackBauer_24
Perhaps she damaged the HDMI port when leaving the HDMI cable plugged moving the laptop around.
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What I thought, which is why I was wondering if theres a way to reinstall/configure the actual HDMI port. I'm sure its not a software issue because it worked before.
I know you can reinstall USB ports :S
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03-01-2012, 03:04 AM
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#8
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TSF Team, Emeritus
Join Date: May 2010
Location: Los Angeles
Posts: 21,897
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX
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Re: HDMI Cable Not Being Recognized, Previously Worked Fine
Go into the Device Manager and see if there is a yellow mark next to it, it may need a driver update.
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03-02-2012, 02:19 PM
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#9
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Registered Member
Join Date: Feb 2012
Posts: 5
OS: Windows 7
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Re: HDMI Cable Not Being Recognized, Previously Worked Fine
Quote:
Originally Posted by spunk.funk
Go into the Device Manager and see if there is a yellow mark next to it, it may need a driver update.
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There isn't :S im assuming it's the Intel ones under Universal Serial Bus Controllers? I don't see any yellow marks though
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03-02-2012, 02:23 PM
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#10
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TSF Team, Emeritus
Join Date: May 2010
Location: Los Angeles
Posts: 21,897
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX
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Re: HDMI Cable Not Being Recognized, Previously Worked Fine
What is the make and model # of your laptop? Go to the manufacturers support/download drivers site type in your service tag# or your make and model# and download the Video Driver for your computer model. Restart the computer and plug in the HDMI cable with the Device Manager open, see if it registers. If not, the port or the cable may have become damaged.
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