Error 0x7e

This is a discussion on Error 0x7e within the Windows 7 Support, Windows Vista Support forums, part of the Tech Support Forum category. I have an HP Pavillion DV 3000 with Windows Vista on it. I am trying to upgrade to Windows 7.


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Old 09-28-2011, 10:30 AM   #1
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I have an HP Pavillion DV 3000 with Windows Vista on it. I am trying to upgrade to Windows 7. Each time i try to click on Setup.exe to install I get a Error message with the code 0x7e. What can I do to fix this?

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Old 09-28-2011, 12:53 PM   #2
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That error can occur if you try to upgrade while Windows Vista is running in safe mode.
Start Windows in normal mode and try the upgrade again.

Also, I assume you've checked that the DV3000 is ready for Windows 7, with no incompatibilities? If you haven't, check here: Windows 7 Upgrade Advisor - Download - Microsoft Windows

Since your DV3000 was supplied with Windows Vista pre-installed, you should also check the HP website to make sure they have released Windows 7 drivers for it:

HP United Kingdom: HP Support & Drivers | United Kingdom
HP United States: HP Support & Drivers | United States

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Old 09-28-2011, 12:57 PM   #3
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Hi and welcome to TSF where did you get your copy of win 7 and what type of install are you attempting also did you run the win 7 upgrade advisor to check for any problems prior to installing win 7.Your error code is Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000007E. This bug check indicates that a system thread generated an exception that the error handler did not catch.
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Old 09-28-2011, 01:39 PM   #4
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Is your Vista 32 bit or 64 bit?

Is you W7 disk for 32 bit or 64 bit?

Is the disk you are using an upgrade disk, or a full install disk?

wc00
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Old 09-28-2011, 07:11 PM   #5
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Ive confirmed that I am in save mode and my system can have Windows 7. Here is the exact error:
"The file 'autorun.dll' could not be loaded or is corrupt.
Setup cannot continue.Error code is [0x7E]

Quote:
Originally Posted by pip22 View Post
That error can occur if you try to upgrade while Windows Vista is running in safe mode.
Start Windows in normal mode and try the upgrade again.

Also, I assume you've checked that the DV3000 is ready for Windows 7, with no incompatibilities? If you haven't, check here: Windows 7 Upgrade Advisor - Download - Microsoft Windows

Since your DV3000 was supplied with Windows Vista pre-installed, you should also check the HP website to make sure they have released Windows 7 drivers for it:

HP United Kingdom: HP Support & Drivers | United Kingdom
HP United States: HP Support & Drivers | United States
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Old 09-28-2011, 07:14 PM   #6
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64 bit. And it was download. I work for a school and its offered at a discount

Quote:
Originally Posted by wc00 View Post
Is your Vista 32 bit or 64 bit?

Is you W7 disk for 32 bit or 64 bit?

Is the disk you are using an upgrade disk, or a full install disk?

wc00
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Old 09-28-2011, 07:15 PM   #7
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Here is the exact error message. My system is compatiable per the windows 7 upgrade advisor.

"The file 'autorun.dll' could not be loaded or is corrupt.
Setup cannot continue.Error code is [0x7E]

Quote:
Originally Posted by joeten View Post
Hi and welcome to TSF where did you get your copy of win 7 and what type of install are you attempting also did you run the win 7 upgrade advisor to check for any problems prior to installing win 7.Your error code is Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000007E. This bug check indicates that a system thread generated an exception that the error handler did not catch.
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Old 09-28-2011, 08:07 PM   #8
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Sounds like the autorun.dll file in the download is corrupt. Try downloading again.
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Old 09-28-2011, 08:08 PM   #9
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Why are you in safe mode?

Is this an upgrade disk or a full version disk?

Re-create the install disk.

Can you download the .iso file, again?

If you are upgrading, at a minimum, disable your anti virus and anti spyware software. Consider uninstalling it / them & also running the clean up / removal tool, for each, if such a tool is available.

wc00

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