on the 20th i turned my PC on i had been playing left 4 dead 2
and minecraft, the latter of which needing an update, and i
think dungeon defenders and frozen synapse had updated
themselves through steam, i then turned it off. when i came
back to it a few hours later it finished loaded windows but
before it came up with the accout login screen it blue
screened. the computer then automatically re-started and
launched startup repair, which failed. i then tried rebooting
pressing F8 did the startup repair manually, this time writing
down the details:
Problem Event name: startup repair V2
Problem signature 1: Manual repair
Problem signature 2: 6.0.6001.18000.6.1.7600.16385
Problem signature 3: 0
Problem signature 4: 65537
Problem signature 5: unknown
Problem signature 6: OS version mismatch
Problem signature 7: 0
Problem signature 8: 0
Problem signature 9: unkown
Problem signature 10: 1168
OS version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
after trying this a few times and getting now joy i tried to
boot from last known good configuration, which led to the same
result- the blue screen at the same point. i have been able to
get in via safe mode and tried a system restore to the 17th,
which while it did complete the system restore, did nothing to
help the problem. i then tried not telling the system to
automatically reboot on crashing and wrote down what was on
the blue screen:
Bad_System_config_info
Technical info:
*** STOP: 0x00000074
(0x0000000000000002,0xfffff88004188B20,0x0000000000000002,0xFF
FFFFFFC000009A)
upon a recomendation from a friend i then tried to re-install
my graphics driver as he had a similar problem, however, i
think because i am in safe mode, the driver is not able to
install.
since being able to get on in safe mode i have also noticed an
error report on my desktop called: hs_err_pid1268 containing
this information, which i thought might be relevant:
#
# A fatal error has been detected by the Java Runtime
Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0b71e0,
pid=1268, tid=4960
#
# JRE version: 6.0_29-b11
# Java VM: Java HotSpot(TM) Client VM (20.4-b02 mixed mode
windows-x86 )
# Problematic frame:
# C [awt.dll+0xb71e0]
#
# If you would like to submit a bug report, please visit:
#
HotSpot Virtual Machine Error Reporting Page
# The crash happened outside the Java Virtual Machine in
native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x4ab42c00): JavaThread "AWT-Windows" daemon
[_thread_in_native, id=4960, stack(0x4aff0000,0x4b040000)]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000000
Registers:
EAX=0x4b03f8a8, EBX=0x4ab6af28, ECX=0x0000038a, EDX=0x000000c0
ESP=0x4b03f890, EBP=0x00000000, ESI=0x00000000, EDI=0x000000c0
EIP=0x6d0b71e0, EFLAGS=0x00010206
Top of Stack: (sp=0x4b03f890)
0x4b03f890: 4b03f8a8 00001000 00000000 4ab18790
0x4b03f8a0: 00000001 4b03f898 4b03f89c 6d0aebbd
0x4b03f8b0: 00000000 00000000 4ab18790 6d0aec8a
0x4b03f8c0: 00000000 4ab18790 00000001 6d0aed8e
0x4b03f8d0: 4ab18790 6d063d02 004bc988 00000000
0x4b03f8e0: 6d0b0cf0 00000001 6d104f60 6d104940
0x4b03f8f0: 004bc988 6d0b20e2 6d104f58 6d0b22c9
0x4b03f900: 6d09ab33 00000000 76121450 00001360
Instructions: (pc=0x6d0b71e0)
0x6d0b71c0: d8 56 8b b3 10 a0 00 00 1b c0 57 25 00 f0 ff ff
0x6d0b71d0: 05 00 20 00 00 50 c1 e2 05 8d 44 24 14 50 8b fa
0x6d0b71e0: 8b 16 57 c1 e1 05 51 56 ff 52 2c 85 c0 0f 8c 93
0x6d0b71f0: 00 00 00 8b 53 04 8b cf 8b 7c 24 10 8b c1 c1 e9
Register to memory mapping:
EAX=0x4b03f8a8 is pointing into the stack for thread:
0x4ab42c00
EBX=0x4ab6af28 is an unknown value
ECX=0x0000038a is an unknown value
EDX=0x000000c0 is an unknown value
ESP=0x4b03f890 is pointing into the stack for thread:
0x4ab42c00
EBP=0x00000000 is an unknown value
ESI=0x00000000 is an unknown value
EDI=0x000000c0 is an unknown value
Stack: [0x4aff0000,0x4b040000], sp=0x4b03f890, free
space=318k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM
code, C=native code)
C [awt.dll+0xb71e0] D3DVertexCacher::Render+0x50
[error occurred during error reporting (printing native
stack), id 0xc0000005]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+52
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x4ea1b800 JavaThread "Thread-1" daemon [_thread_in_native,
id=4940, stack(0x50100000,0x50150000)]
0x4ea1d000 JavaThread "Thread-1537" [_thread_blocked,
id=5852, stack(0x4b430000,0x4b480000)]
0x4ea1dc00 JavaThread "File IO Thread" daemon
[_thread_blocked, id=5864, stack(0x4e6a0000,0x4e6f0000)]
0x4ea1ac00 JavaThread "Thread-12" daemon [_thread_in_native,
id=4308, stack(0x52430000,0x52480000)]
0x4ea1a400 JavaThread "Minecraft main thread" daemon
[_thread_blocked, id=5900, stack(0x4b550000,0x4b5a0000)]
0x4ea19c00 JavaThread "Timer hack thread" daemon
[_thread_blocked, id=4992, stack(0x4b0a0000,0x4b0f0000)]
0x02599800 JavaThread "DestroyJavaVM" [_thread_blocked,
id=5924, stack(0x001f0000,0x00240000)]
0x4ac74c00 JavaThread "TimerQueue" daemon [_thread_blocked,
id=5280, stack(0x4e840000,0x4e890000)]
0x4ab16400 JavaThread "AWT-EventQueue-0" [_thread_blocked,
id=2912, stack(0x4e730000,0x4e780000)]
=>0x4ab42c00 JavaThread "AWT-Windows" daemon
[_thread_in_native, id=4960, stack(0x4aff0000,0x4b040000)]
0x4ab42400 JavaThread "AWT-Shutdown" [_thread_blocked,
id=3204, stack(0x4af60000,0x4afb0000)]
0x4ab3fc00 JavaThread "Java2D Disposer" daemon
[_thread_blocked, id=5048, stack(0x4ae80000,0x4aed0000)]
0x004f5c00 JavaThread "Low Memory Detector" daemon
[_thread_blocked, id=476, stack(0x4a9b0000,0x4aa00000)]
0x004ee800 JavaThread "C1 CompilerThread0" daemon
[_thread_blocked, id=468, stack(0x4a920000,0x4a970000)]
0x004eb800 JavaThread "Attach Listener" daemon
[_thread_blocked, id=1160, stack(0x4a890000,0x4a8e0000)]
0x004e8800 JavaThread "Signal Dispatcher" daemon
[_thread_blocked, id=5424, stack(0x4a800000,0x4a850000)]
0x004c0400 JavaThread "Finalizer" daemon [_thread_blocked,
id=5260, stack(0x4a770000,0x4a7c0000)]
0x004bb000 JavaThread "Reference Handler" daemon
[_thread_blocked, id=3472, stack(0x02510000,0x02560000)]
Other Threads:
0x004b6000 VMThread [stack: 0x02480000,0x024d0000] [id=5252]
0x00507000 WatcherThread [stack: 0x4aa40000,0x4aa90000]
[id=5672]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 157376K, used 107339K [0x045a0000,
0x0f060000, 0x19af0000)
eden space 139904K, 76% used [0x045a0000, 0x0ae703c8,
0x0ce40000)
from space 17472K, 0% used [0x0df50000, 0x0df52a30,
0x0f060000)
to space 17472K, 0% used [0x0ce40000, 0x0ce40000,
0x0df50000)
tenured generation total 349568K, used 81953K [0x19af0000,
0x2f050000, 0x445a0000)
the space 349568K, 23% used [0x19af0000, 0x1eaf8608,
0x1eaf8800, 0x2f050000)
compacting perm gen total 17920K, used 17691K [0x445a0000,
0x45720000, 0x485a0000)
the space 17920K, 98% used [0x445a0000, 0x456e6d40,
0x456e6e00, 0x45720000)
No shared spaces configured.
Code Cache [0x025a0000, 0x02c78000, 0x045a0000)
total_blobs=3276 nmethods=2935 adapters=275
free_code_cache=26409408 largest_free_block=192
Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files (x86)\Java
\jre6\bin\javaw.exe
0x77b90000 - 0x77d10000 C:\Windows\SysWOW64\ntdll.dll
0x76110000 - 0x76220000 C:\Windows
\syswow64\kernel32.dll
0x76cd0000 - 0x76d16000 C:\Windows
\syswow64\KERNELBASE.dll
0x764a0000 - 0x76540000 C:\Windows
\syswow64\ADVAPI32.dll
0x76710000 - 0x767bc000 C:\Windows\syswow64\msvcrt.dll
0x76020000 - 0x76039000 C:\Windows
\SysWOW64\sechost.dll
0x76620000 - 0x76710000 C:\Windows\syswow64\RPCRT4.dll
0x75270000 - 0x752d0000 C:\Windows
\syswow64\SspiCli.dll
0x75260000 - 0x7526c000 C:\Windows
\syswow64\CRYPTBASE.dll
0x770b0000 - 0x771b0000 C:\Windows\syswow64\USER32.dll
0x76d20000 - 0x76db0000 C:\Windows\syswow64\GDI32.dll
0x76db0000 - 0x76dba000 C:\Windows\syswow64\LPK.dll
0x76e50000 - 0x76eed000 C:\Windows\syswow64\USP10.dll
0x76820000 - 0x76880000 C:\Windows\system32\IMM32.DLL
0x76bc0000 - 0x76c8c000 C:\Windows\syswow64\MSCTF.dll
0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java
\jre6\bin\msvcr71.dll
0x6d7f0000 - 0x6da9f000 C:\Program Files (x86)\Java
\jre6\bin\client\jvm.dll
0x73970000 - 0x739a2000 C:\Windows\system32\WINMM.dll
0x71dd0000 - 0x71e1c000 C:\Windows
\system32\apphelp.dll
0x6d7a0000 - 0x6d7ac000 C:\Program Files (x86)\Java
\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 C:\Program Files (x86)\Java
\jre6\bin\java.dll
0x6d7e0000 - 0x6d7ef000 C:\Program Files (x86)\Java
\jre6\bin\zip.dll
0x6d000000 - 0x6d14c000 C:\Program Files (x86)\Java
\jre6\bin\awt.dll
0x74720000 - 0x74771000 C:\Windows
\system32\WINSPOOL.DRV
0x76340000 - 0x7649c000 C:\Windows\syswow64\ole32.dll
0x71700000 - 0x7189e000 C:\Windows\WinSxS
\x86_microsoft.windows.common-
controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2
\COMCTL32.dll
0x767c0000 - 0x76817000 C:\Windows
\syswow64\SHLWAPI.dll
0x75160000 - 0x75173000 C:\Windows\system32\DWMAPI.DLL
0x71390000 - 0x71410000 C:\Windows
\system32\uxtheme.dll
0x753d0000 - 0x7601a000 C:\Windows
\system32\shell32.dll
0x6d230000 - 0x6d27f000 C:\Program Files (x86)\Java
\jre6\bin\fontmanager.dll
0x74240000 - 0x74403000 C:\Windows\system32\d3d9.dll
0x73b20000 - 0x73b29000 C:\Windows
\system32\VERSION.dll
0x746c0000 - 0x746c6000 C:\Windows
\system32\d3d8thk.dll
0x6e890000 - 0x6e954000 C:\Windows
\system32\aticfx32.dll
0x6e9b0000 - 0x6e9bb000 C:\Windows
\system32\atiu9pag.dll
0x6dd30000 - 0x6e2de000 C:\Windows
\system32\atiumdag.dll
0x6e480000 - 0x6e88c000 C:\Windows
\system32\atiumdva.dll
0x6d600000 - 0x6d613000 C:\Program Files (x86)\Java
\jre6\bin\net.dll
0x76040000 - 0x76075000 C:\Windows\syswow64\WS2_32.dll
0x77b60000 - 0x77b66000 C:\Windows\syswow64\NSI.dll
0x735c0000 - 0x735fc000 C:\Windows
\system32\mswsock.dll
0x72080000 - 0x72086000 C:\Windows\System32\wship6.dll
0x6d620000 - 0x6d629000 C:\Program Files (x86)\Java
\jre6\bin\nio.dll
0x735b0000 - 0x735b5000 C:\Windows
\System32\wshtcpip.dll
0x71b40000 - 0x71b84000 C:\Windows\system32\DNSAPI.dll
0x71b10000 - 0x71b31000 C:\Program Files
(x86)\Bonjour\mdnsNSP.dll
0x736d0000 - 0x736ec000 C:\Windows
\system32\Iphlpapi.DLL
0x736c0000 - 0x736c7000 C:\Windows\system32\WINNSI.DLL
0x71ae0000 - 0x71b07000 C:\Program Files (x86)\Common
Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x76bb0000 - 0x76bb5000 C:\Windows\syswow64\PSAPI.DLL
0x71ad0000 - 0x71ad6000 C:\Windows
\system32\rasadhlp.dll
0x71e20000 - 0x71e58000 C:\Windows
\System32\fwpuclnt.dll
0x724c0000 - 0x724d6000 C:\Windows
\system32\CRYPTSP.dll
0x72280000 - 0x722bb000 C:\Windows\system32\rsaenh.dll
0x73bf0000 - 0x73c07000 C:\Windows
\system32\USERENV.dll
0x73be0000 - 0x73beb000 C:\Windows
\system32\profapi.dll
0x725a0000 - 0x725b0000 C:\Windows\system32\NLAapi.dll
0x74490000 - 0x744a0000 C:\Windows
\system32\napinsp.dll
0x74470000 - 0x74482000 C:\Windows
\system32\pnrpnsp.dll
0x74460000 - 0x74468000 C:\Windows\System32\winrnr.dll
0x75340000 - 0x753cf000 C:\Windows
\syswow64\OLEAUT32.DLL
0x76080000 - 0x76103000 C:\Windows
\syswow64\CLBCatQ.DLL
0x6d780000 - 0x6d788000 C:\Program Files (x86)\Java
\jre6\bin\sunmscapi.dll
0x771b0000 - 0x772cd000 C:\Windows
\syswow64\CRYPT32.dll
0x76cc0000 - 0x76ccc000 C:\Windows\syswow64\MSASN1.dll
0x4b480000 - 0x4b4eb000 C:\Users\James\AppData
\Roaming\.minecraft\bin\natives\lwjgl.dll
0x667f0000 - 0x668b8000 C:\Windows
\system32\OPENGL32.dll
0x66c80000 - 0x66ca2000 C:\Windows\system32\GLU32.dll
0x6bc70000 - 0x6bd57000 C:\Windows\system32\DDRAW.dll
0x6e340000 - 0x6e346000 C:\Windows
\system32\DCIMAN32.dll
0x76ef0000 - 0x7708d000 C:\Windows
\syswow64\SETUPAPI.dll
0x76570000 - 0x76597000 C:\Windows
\syswow64\CFGMGR32.dll
0x77090000 - 0x770a2000 C:\Windows\syswow64\DEVOBJ.dll
0x6d350000 - 0x6d356000 C:\Program Files (x86)\Java
\jre6\bin\jawt.dll
0x66a40000 - 0x66a47000 C:\Windows
\system32\atiglpxx.dll
0x69030000 - 0x6a2e6000 C:\Windows
\system32\atioglxx.dll
0x665c0000 - 0x66620000 C:\Windows
\system32\atiadlxy.dll
0x73bd0000 - 0x73bdd000 C:\Windows
\system32\WTSAPI32.dll
0x76540000 - 0x7656d000 C:\Windows
\syswow64\WINTRUST.dll
0x665b0000 - 0x665bb000 C:\Windows
\system32\atigktxx.dll
0x4e8b0000 - 0x4e8c3000 C:\Users\James\AppData
\Roaming\.minecraft\bin\natives\jinput-dx8.dll
0x66580000 - 0x665b0000 C:\Windows
\system32\DINPUT8.dll
0x66a30000 - 0x66a39000 C:\Windows\system32\HID.DLL
0x51350000 - 0x51362000 C:\Users\James\AppData
\Roaming\.minecraft\bin\natives\jinput-raw.dll
0x6b3d0000 - 0x6b442000 C:\Windows\system32\dsound.dll
0x74210000 - 0x74235000 C:\Windows
\system32\POWRPROF.dll
0x70780000 - 0x707b9000 C:\Windows
\System32\MMDevApi.dll
0x71600000 - 0x716f5000 C:\Windows
\System32\PROPSYS.dll
0x6bf10000 - 0x6bf40000 C:\Windows\system32\wdmaud.drv
0x6bbf0000 - 0x6bbf4000 C:\Windows\system32\ksuser.dll
0x6b3c0000 - 0x6b3c7000 C:\Windows\system32\AVRT.dll
0x70140000 - 0x70176000 C:\Windows
\system32\AUDIOSES.DLL
0x6b330000 - 0x6b338000 C:\Windows
\system32\msacm32.drv
0x746a0000 - 0x746b4000 C:\Windows
\system32\MSACM32.dll
0x6b320000 - 0x6b327000 C:\Windows
\system32\midimap.dll
0x719e0000 - 0x71acb000 C:\Windows
\system32\dbghelp.dll
VM Arguments:
jvm_args: -Xms512m -Xmx1024m
java_command: C:\Users\James\Desktop\Minecraft.exe
Launcher Type: SUN_STANDARD
Environment Variables:
CLASSPATH=.;C:\Program Files (x86)\Java\jre6\lib\ext
\QTJava.zip
PATH=C:\Program Files (x86)\AMD APP\bin\x86_64;C:\Program
Files (x86)\AMD APP\bin\x86;C:\Program Files (x86)\NVIDIA
Corporation\PhysX\Common;C:\Program Files\Common Files
\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common
Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:
\Windows;C:\Windows\System32\Wbem;C:\Windows
\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\ATI
Technologies\ATI.ACE\Core-Static;C:\Program Files
(x86)\Windows Live\Shared;C:\Program Files (x86)\QuickTime
\QTSystem\;C:\Program Files (x86)\Java\jre6\bin
USERNAME=James
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 37 Stepping 2,
GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows 7 , 64 bit Build 7601 Service Pack 1
CPU:total 2 (2 cores per cpu, 2 threads per core) family 6
model 37 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3,
ssse3, sse4.1, sse4.2, popcnt, ht
Memory: 4k page, physical 3398776k(891976k free), swap
6795704k(3301428k free)
vm_info: Java HotSpot(TM) Client VM (20.4-b02) for windows-x86
JRE (1.6.0_29-b11), built on Oct 3 2011 01:01:08 by "java_re"
with MS VC++ 7.1 (VS2003)
time: Mon Feb 20 18:23:12 2012
elapsed time: 7231 seconds
SORRY THIS E-MAIL IS SO LONG, I JUST THOUGHT IT WOULD BE
USEFUL IF I DETAILED EVERYTHING I HAVE TRIED SO FAR.
