Hey!
So.. my sister came to me with her laptop, telling me it was broken. She told me she was watching a movie and it just shut down. But the laptop has endured quite a lot during its almost 3 year life, it's got a few dents and such..
The laptop:
LENOVO U410 Idealpad.
Specs:
IdeaPad U410 LaptopÂ*| Lenovo US
It's got Windows 7 Home Premium installed on it.
The problem is that windows doesn't boot anymore. I've been getting multiple different errors. At first it would just go to automatic recovery every time the laptop was started, which wouldn't solve anything. I then used Lenovo 's OneKey to reset the laptop to factory settings. And now I'm getting 2 different errors.
Whilst starting the laptop a few things might happen. It might just crash on startup with error 0xc00000e9.
Other times when starting the laptop, I'll get the 'select what you want to do: start in safe mode, with command promt, another option which I don't remember, normal boot. If I select normal boot it most of the times gets me to a login screen. I've gotten a weird popup when that happened once. Foto:
And it sometimes gives me a BSOF:
What I was planning to do:
-Use Linux on a USB and a keyfinder to find the microsoft office key
-Reinstall a fresh copy of windows from a USB following this tutorial: How to Install Windows 7 Without the Disc | PCWorld
But that was before I really payed attention to the errors, of which I am now wondering if there might be a way to fix the errors instead of doing a full reinstall. And I'd also like to know the easiest way of finding the windows office serial key of the laptop happy (it came preinstalled).
If anyone can help me with this that would be greatly, GREATLY appreciated! grin
Kind regards,
CriticalRocket
So.. my sister came to me with her laptop, telling me it was broken. She told me she was watching a movie and it just shut down. But the laptop has endured quite a lot during its almost 3 year life, it's got a few dents and such..
The laptop:
LENOVO U410 Idealpad.
Specs:
IdeaPad U410 LaptopÂ*| Lenovo US
It's got Windows 7 Home Premium installed on it.
The problem is that windows doesn't boot anymore. I've been getting multiple different errors. At first it would just go to automatic recovery every time the laptop was started, which wouldn't solve anything. I then used Lenovo 's OneKey to reset the laptop to factory settings. And now I'm getting 2 different errors.
Whilst starting the laptop a few things might happen. It might just crash on startup with error 0xc00000e9.
Other times when starting the laptop, I'll get the 'select what you want to do: start in safe mode, with command promt, another option which I don't remember, normal boot. If I select normal boot it most of the times gets me to a login screen. I've gotten a weird popup when that happened once. Foto:
And it sometimes gives me a BSOF:
What I was planning to do:
-Use Linux on a USB and a keyfinder to find the microsoft office key
-Reinstall a fresh copy of windows from a USB following this tutorial: How to Install Windows 7 Without the Disc | PCWorld
But that was before I really payed attention to the errors, of which I am now wondering if there might be a way to fix the errors instead of doing a full reinstall. And I'd also like to know the easiest way of finding the windows office serial key of the laptop happy (it came preinstalled).
If anyone can help me with this that would be greatly, GREATLY appreciated! grin
Kind regards,
CriticalRocket