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This is a discussion on computer crashing within the Windows 7 Support, Windows Vista Support forums, part of the Tech Support Forum category. Hey guys So I bought a laptop on black friday ment for my heavy gaming. And it was perfect for


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Old 02-15-2012, 12:21 PM   #1
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Hey guys
So I bought a laptop on black friday ment for my heavy gaming. And it was perfect for it it was running.g everything on the highest settings.
I recently installed star craft 2 on my computer ad statted playing. It was fine then bam.. blue screen.. k so i restarted my computer and it was fine again. A day later bam blue screen.. so I scanned for viruses and disk cleaned I even chkdsk in dos. Nothing come up. but now I run a game for about ten to fifteen minutes and it dies. I get an error message about some .dll and it goes back to my desktop when i try to open anything it gives me an error about some .dll and won't open anything up. Any one know *** that's about? I'm a student living on my own so I'm really hoping its some virus I can clean up and not a hardware problem. As laptops are expensive to fix.
Thanks, kariyo

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Old 02-15-2012, 12:22 PM   #2
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Hi kariyo,

First, please post your laptop specs. What is the brand/model of your laptop?

Also, I recommend posting the error message that you get. Hope everything works out well for you.

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Old 02-15-2012, 12:32 PM   #3
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Acer aspire
4g ram
Intel core I-5 2.4ghz
500gb HDD
Intel he graphics
Now that I recall it statted happening after I installed Microsoft works
Well the error looks different almost all the time its either a blue screen or little pop ups that say error then some long number with.DLL at the end
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Old 02-15-2012, 12:44 PM   #4
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Hi Kariyo,

You can try scanning the computer memory and hard-drive for any errors. Use "Memtest86+" to scan the memory and for the hard-drive, download the diagnostics utility from the HDD manufacturer's website.

Hope everything works out well for you.
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Old 02-15-2012, 01:05 PM   #5
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Would you mind linking me? I'm in class currently and I have midterms lol doing this in between lectures.
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Old 02-15-2012, 01:32 PM   #6
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Quote:
Originally Posted by DBCooper View Post
Hi Kariyo,

You can try scanning the computer memory and hard-drive for any errors. Use "Memtest86+" to scan the memory and for the hard-drive, download the diagnostics utility from the HDD manufacturer's website.

Hope everything works out well for you.
okay so i got some free time before my next class so i jumped on team fortress 2 ( a game i play)
and this is what happend
i played for 10-15mins maybe a bit more then blue screen
this is what i got after rebooting
----------------------------------------------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8A004929600
BCP2: 0000000000000000
BCP3: FFFFF88004823D78
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\021512-21075-01.dmp
C:\Users\kevin\AppData\Local\Temp\WER-50232-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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Old 02-15-2012, 02:10 PM   #7
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any one have an idea *** that is?
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Old 02-15-2012, 02:50 PM   #8
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Hey guys
So I bought a laptop on black friday ment for my heavy gaming Acer aspire
4g ram
Intel core I-5 2.4ghz
500gb HDD
Intel he graphics
And it was perfect for it it was running everything on the highest settings.
I recently installed star craft 2 on my computer ad statted playing. It was fine then bam.. blue screen.. k so i restarted my computer and it was fine again. A day later bam blue screen.. so I scanned for viruses and disk cleaned I even chkdsk in dos. Nothing come up. but now I run a game for about ten to fifteen minutes and it dies. I get an error message about some .dll and it goes back to my desktop when i try to open anything it gives me an error about some .dll and won't open anything up. Any one know *** that's about? I'm a student living on my own so I'm really hoping its some virus I can clean up and not a hardware problem. As laptops are expensive to fix.
Thanks, kariyo

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8A004929600
BCP2: 0000000000000000
BCP3: FFFFF88004823D78
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\021512-21075-01.dmp
C:\Users\kevin\AppData\Local\Temp\WER-50232-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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Old 02-15-2012, 02:51 PM   #9
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Hi Kariyo,

You can also try updating the videocard drivers and see if that helps you out. Hope everything works out well for you.
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Old 02-15-2012, 02:54 PM   #10
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Quote:
Originally Posted by DBCooper View Post
Hi Kariyo,

You can also try updating the videocard drivers and see if that helps you out. Hope everything works out well for you.
how do i do that? im really sorry to bother you so much dude i know you guys are all busy with ppl like me complaining lol. thanks for your help and your service honestly.
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Old 02-15-2012, 02:55 PM   #11
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Follow the steps in the thread below and attach the dump files and we can have someone examine them.

http://www.techsupportforum.com/foru...ta-452654.html
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Old 02-15-2012, 03:08 PM   #12
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Quote:
Originally Posted by makinu1der2 View Post
Follow the steps in the thread below and attach the dump files and we can have someone examine them.

http://www.techsupportforum.com/foru...ta-452654.html
okay i did the first part and im running the bsod thing.
but im brain dead so i cant really follow the instructions too well i found the folder in my documents which is #2 on the list but how do i do number 3?
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Old 02-15-2012, 03:22 PM   #13
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here it is guys hopefuly i did this right =\
Attached Files
File Type: zip Windows7_Vista_jcgriff2.zip (1.21 MB, 6 views)
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Old 02-15-2012, 03:23 PM   #14
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Quote:
Originally Posted by makinu1der2 View Post
Follow the steps in the thread below and attach the dump files and we can have someone examine them.

http://www.techsupportforum.com/foru...ta-452654.html
okay got it all done =) hopefuly that was right lol
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Old 02-15-2012, 03:55 PM   #15
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You can run a memory diagnostic using windows:

Start>type "windows memory diagnostic tool" in the start search field and click on it and run it.

Also download this small program that will translate the blus screen codes making it easier to understand the origin of the problem. It's called "blue screen viewer"
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Old 02-15-2012, 04:11 PM   #16
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Quote:
Originally Posted by compwiz24 View Post
You can run a memory diagnostic using windows:

Start>type "windows memory diagnostic tool" in the start search field and click on it and run it.

Also download this small program that will translate the blus screen codes making it easier to understand the origin of the problem. It's called "blue screen viewer"
so i ran the diagnostics tool and it said nothing is wrong. i updated my video card drivers and tried playing my game. it let me play for 15mins and blue screen again =\

i downloaded that blue screen view thing and it says
its a file called
ntoskrnl.exe
in my c:\windows\system32 file
c:\windows\system32\nktoskrnl.exe is the full path
under bug check string
it says
PFN_LIST_CORRUPT
the other one says
PAGE_FAULT_IN_NONPAGED_AREA
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Old 02-15-2012, 05:02 PM   #17
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bumpity bump bump
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Old 02-15-2012, 05:50 PM   #18
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any one know a fix to that?
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Old 02-15-2012, 07:28 PM   #19
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Quote:
Follow the steps in the thread below and attach the dump files and we can have someone examine them.
Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista
This can be caused by bad RAM or corruption on the HDD. Download the ISO image for Memtest in my signature and burn the image to CD using IMGBurn also in my signature and Remove all but one stick of RAM and boot off of the newly created CD test each stick individually.
Follow the link in the quote and post in that forum for more help.
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Old 02-15-2012, 08:11 PM   #20
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Quote:
Originally Posted by spunk.funk View Post
This can be caused by bad RAM or corruption on the HDD. Download the ISO image for Memtest in my signature and burn the image to CD using IMGBurn also in my signature and Remove all but one stick of RAM and boot off of the newly created CD test each stick individually.
Follow the link in the quote and post in that forum for more help.
I only have one stick of ram so If it is from the ram i already know what it is lol i have some brand new ram I can replace it with hopefuly that's the problem

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