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can't update

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1K views 5 replies 3 participants last post by  dollhobbs 
#1 ·
My pc is doing the endless search for updates and says it has never updated since I installed it and installed SP-1.
I have searched forums and tried DBCoopers post on updating win7 however when I try to run first patch (KB3020369) which I downloaded from MS I get an error "Installer encountered an error:0x80080005". I even tried opening from website and got same error.
 
#3 ·
how can I tell where to start, I have no idea whats installed. Checked and have about 14 items shown installed including SP-1.
 
#5 ·
Follow these instructions exactly.
First, set Windows Updates to never check for Updates.
Next restart your computer, then install KB3020369, if not installed.
Then install KB3172605.

Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

https://support.microsoft.com/en-us/kb/3020369

https://support.microsoft.com/en-us/kb/3172605
Microsoft has now created a Knowledge Base article that finally addresses this as well.


Windows Update is taking unusually long...
 
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