For some reason our Windows 7 HP desktop has begun telling me I need to trouble shoot our printer, HP Officejet 6000 E609a Series (the one that is not wireless, has ethernet which we don't use). It searches for the driver, which I've downloaded from HP's website more than once but Windows can't find it. Installing the driver and letting the software install like the original CD (which I don't have--it's a hand-me-down printer), it gets to the part where I'm to plug it in via USB, which I do, but it never recognizes it's plugged in. Is there anyway I can get Windows to "find" the driver? It's a massive download of a ton of files--I wouldn't know where to direct Windows.
All this on top of trying to get my recently restored Asus K72F to "see" this printer on our network. It worked fine before the restore. The Asus would print to the HP printer connected to the HP desktop just fine. Now it doesn't see it. Thinking the driver issue might have something to do with this second part of my dilemma.... Then again it may be a setting in McAfee that I'm not recalling from when I set this printer up for the network originally.
I'm a novice--just a mom trying to keep the family's three Windows 7 laptops, one Windows 8 laptop and one Windows 7 desktop, two printers and a network going! Be gentle.
Thanks so much,
Lisa
All this on top of trying to get my recently restored Asus K72F to "see" this printer on our network. It worked fine before the restore. The Asus would print to the HP printer connected to the HP desktop just fine. Now it doesn't see it. Thinking the driver issue might have something to do with this second part of my dilemma.... Then again it may be a setting in McAfee that I'm not recalling from when I set this printer up for the network originally.
I'm a novice--just a mom trying to keep the family's three Windows 7 laptops, one Windows 8 laptop and one Windows 7 desktop, two printers and a network going! Be gentle.
Thanks so much,
Lisa